Contact
Two ways to start
If you buy or sell physical commodities, register your company and start verification today — it costs nothing and it is the step everything else waits on. If you are evaluating Nelum for an institution, book a demo and we will walk you through it against a trade of your own.
Register your company
For buyers, sellers, miners and agents trading in the chain. Register your business and complete verification. Membership opens the network to your team, and each colleague passes their own identity check before their seat opens.
Registration is free and takes a few minutes. Business verification is required before your company can use the network, and applies to the company on the other side of the table too.
Register your companyBook a demo
For refiners, institutional buyers, producer schemes and compliance teams evaluating the platform. We walk you through verification, the board and the consignment’s document space against a trade of your own shape.
We come back within one business day. Prefer email? Write to contact@nelum.tech.
Request a sessionWhat a session actually covers
Not a slide deck. We drive the product, and you decide whether it holds up against how your desk really works.
- Verification, on your own structure
We walk your KYB through as it would actually run — including whatever makes your ownership structure awkward, because that is the part worth testing before you commit.
- A trade of your own shape
Bring a real requirement or a real parcel. In the demo environment we show it as an intent, an answer to it, and a consignment taken forward from it, shaped like your business rather than a demo fixture.
- The consignment record end to end
Filing documents into slots, asking for a missing one, a new version landing on top of another without deleting it, and the consignment's history assembling from all of it.
- The questions your compliance team will ask
Where documents live, who can reach them, what is retained and for how long. If we cannot answer something on the call we will come back in writing.
How long it takes
Forty-five minutes is usually enough. Compliance-led sessions run to an hour because the data questions deserve the time.
Who should be on it
Whoever owns sourcing, and whoever will have to sign off on the platform. Getting both in one session saves a fortnight.
When we come back
Within one business day of the form arriving, with times rather than a request for your availability.
Request a session
Tell us what you trade and where, and we will come back within one business day with times.
Offices
United Kingdom
2 Liddington Road, London, United Kingdom, E15 3PJ
United Arab Emirates
Dubai, United Arab Emirates (registration pending)
Already have an account?
Support questions from verified companies are answered from inside the platform.