National Transformation Program Delivery Plan 2021 - 2025

5.2.3 Improve productivity of government employees 5.2.3 Improve productivity of government employees

5.2.4 Develop the e-Government 5.2.4 Develop the e-Government

5.2.5 Improve quality of services provided to citizens 5.2.5 Improve quality of services provided to citizens

5.3.1 Enhance transparency across government roles 5.3.1 Enhance transparency across government roles 5.3.2 Strengthen communication channels with citizens & business community 5.3.2 Strengthen communication channels with citizens & business community

5.3.3 Ensure responsiveness of government entities to stakeholders' feedback 5.3.3 Ensure responsiveness of government entities to stakeholders' feedback

3.1.1 Enhance ease of doing business 3.1.1 Enhance ease of doing business

3.1.6 Attract direct foreign investment (FDI) 3.1.6 Attract foreign and local investments

3.3.2 Develop the digital economy 3.3.2 Develop the digital economy

3.3.5 Enable the development of the retail sector 3.3.5 Enable the development of the retail sector

4.3.2 Grow SME contribution to the economy 4.3.2 Grow SME contribution to the economy

4.3.3 Grow productive families contribution to the economy 4.3.3 Grow productive families contribution to the economy 6.2.2 Enhance businesses' focus on the sustainability of the economy 6.2.2 Enhance businesses' focus on the sustainability of the economy

2.4.1 Reduce all types of pollution 2.4.1 Reduce all types of pollution

4.2.2 Increase women participation in the labor market 4.2.2 Increase women participation in the labor market

4.2.3 Enable integration of people with disabilities in the labor market 4.2.3 Enable integration of people with disabilities in the labor market

4.4.2 Improve working conditions for expats 4.4.2 Improve working conditions for expats

4.4.3 Source relevant foreign talent effectively 4.4.3 Source relevant foreign talent effectively

5.4.1 Ensure development and food security 5.4.1 Ensure development and food security

5.4.2 Ensure sustainable use of water resources 5.4.2 Ensure sustainable use of water resources

2.4.2 Safeguard the environment from natural threats 2.4.2 Safeguard the environment from natural threats

2.4.3 Protect and rehabilitate natural landscapes 2.4.3 Protect and rehabilitate natural landscapes

6.1.2 Encourage volunteering 6.1.2 Encourage volunteering

6.2.1 Enhance businesses' focus on their social responsibilities 6.2.1 Enhance businesses' focus on their social responsibilities

6.3.1 Support growth of non-profit sector 6.3.1 Support growth of non-profit sector

6.3.2 Empower non-profit organization to create a deeper impact 6.3.2 Empower non-profit organization to create a deeper impact

2.6.4 Empower citizens through the welfare system 2.6.4 Empower citizens through the welfare system 2.6.5 Improve effectiveness and efficiency of welfare system 2.6.5 Improve effectiveness and efficiency of welfare system

2.3.4 Enhance traffic safety 3.7.1. Support national champions to consolidate their leadership globally

2.1.1 Ease access to healthcare services 3.7.2. Develop promising local companies into regional and global leaders

2.1.2 Improve value of healthcare services 1.1.3. Foster values of equity & transparency

2.1.3 Strengthen prevention against health threats

3.6.1. Push forward the GCC integration agenda 4.4.1Improve living conditions for expats

3.6.2. Develop economic ties with the region beyond GCC

2.3.1 Improve the quality of services provided in Saudi cities

2.3.2 Improve the urban landscape in Saudi cities

3.6.3. Develop economic ties with global partners

1.3.2 Conserve & promote Islamic, Arab & National heritage of the Kingdom

3.3.6 Enable the development of the tourism sector Strategic objectives Strategic objectives Strategic objectives transferred to: transferred to: assigned to: 10 NTP Scope Program Description National Transformation Program aims to develop the necessary infrastructure and create an environment that enables the public, private and non-profit sectors to achieve the Kingdom’s Vision 2030. �is will be accomplished by achieving government operational excellence, supporting digital transformation, enabling the private sector, developing economic partnerships, and promoting social development, in addition to ensuring the sustainability of vital resources. NTP's execution plan was developed to achieve its strategic objectives which spread over 7 themes: Achieve Government Ensure Sustainability of Social Empowerment Operational Excellence Vital Resources and Non-Profit Sector Development Labor Market Private Sector Digital Accessibility and Empowerment Transformation Attractiveness Development of Economic 11 Partnerships NTP Scope NTP strategic objectives were mapped to 7 themes to ensure adequate strategic linkage: Strategic Objectives

1.1.3 Foster values of equity & transparency

5.2.3 Improve productivity of government employees

5.2.5 Improve quality of services provided to citizens Achieve Government 5.3.1 Enhance transparency across government roles Operational Excellence 5.3.3 Ensure responsiveness of government entities to stakeholders' feedback Strategic Objectives

2.4.1 Reduce all types of pollution

2.4.2 Safeguard the environment from natural threats

2.4.3 Protect and rehabilitate natural landscapes Ensure 5.4.1 Ensure development and food security Sustainability of Vital Resources

5.4.2 Ensure sustainable use of water resources Strategic Objectives

2.6.4 Empower citizens through the welfare system

2.6.5 Improve effectiveness and efficiency of welfare system

6.1.2 Encourage volunteering Social 6.2.1 Enhance businesses' focus on their social responsibilities Empowerment and Non-Profit Sector 6.3.1 Support growth of non-profit sector Development

6.3.2 Empower non-profit organizations to create a deeper impact 12 NTP Scope NTP strategic objectives were mapped to 7 themes to ensure adequate strategic linkage: Strategic Objectives

4.2.2 Increase women participation in the labor market

4.2.4 Enable integration of people with disabilities Labor Market in the labor market Accessibility and Attractiveness 4.4.2 Improve working conditions for expats

4.4.3 Source relevant foreign talent effectively Strategic Objectives

3.3.2 Develop the digital economy Digital 5.2.4 Develop the e-Government Transformation Strategic Objectives

3.1.1 Enhance ease of doing business

3.1.6 Attract foreign and local investments

3.3.5 Enable the development of the retail sector

3.7.1 Support national champions to consolidate their leadership globally Private Sector Empowerment 3.7.2 Develop promising local companies into regional and global leaders

4.3.2 Grow SME contribution to the economy

4.3.3 Grow productive families contribution to the economy

5.3.2 Strengthen communication channels with citizens & business community

6.2.2 Enhance businesses' focus on the sustainability of the economy Strategic Objectives

3.6.1 Push forward the GCC integration agenda Development of

3.6.2 Develop economic ties with the region beyond GCC Economic 3.6.3 Develop economic ties with global partners Partnerships 13 First Theme Achieve Government 14 Operational Excellence First Theme: Achieve Government Operational Excellence This theme will develop the government sector by removing obstacles. It will also improve government services to meet the expectations and needs of all beneficiaries including citizens and residents. This will be done by enhancing the efficiency of infrastructure and operations, drafting relevant laws and regulations, boosting the productivity of government employees and designing developmental programs that improve the efficiency of human capital. Furthermore, this theme will improve government services provided by transforming service offerings using a beneficiary-centric approach, improve the quality of legislation by developing proper legislation governance, framework and systems utilizing best practices; foster values of equity and transparency by developing the relevant policies and procedures; and improve customer satisfaction levels by ensuring government responsiveness, simplifying procedures and making services more accessible. First Theme | Achieve Government Operational Excellence Participating Entities Strategic Objectives: 1.1.3 Foster values of equity & transparency 5.2.3 Improve productivity of government employees 5.2.5 Improve quality of services provided to citizens 5.3.1 Enhance transparency across government roles 5.3.3 Ensure responsiveness of government entities to stakeholders’ feedback 16 Achieve Government Operational Excellence | First Theme Key KPIs KPI Strategic Objective Baseline * 2025 Target Percentage of the Ministry of Justice’s 30% services provided 85% Foster values 2015 electronically of equity & Beneficiary Satisfaction transparency 72% with Judicial Services (%) 85% 2018 Beneficiary Satisfaction Ensure responsiveness with Government Entities’ 29.5% of government entities 51% Response (%) to stakeholders’ 2019 feedback Percentage of civil Improve productivity of 68% service employees government employees 2017 75% engagement Kingdom’s rank in Enhance transparency Corruption Perception 57 across government Index (CPI) issued by 42 Transparency International sectors 2017 The percentage increase in customer satisfaction Improve quality of 0% for customer journeys services provided to 2019 12.5% after improvement (%) citizens * The baseline reading is the initial value of the KPI when it was assigned to NTP 17 First Theme | Achieve Government Operational Excellence Key Initiatives 1 Initiative Develop the Commercial, Labor, and Appeal Justice System Title Initiative The Initiative aims to design a performance management program targeting Description courts. The program will reduce the length of litigation while maintaining high-quality standards, improve judicial outputs, create a knowledge base for judges and researchers, raise awareness among litigants, improve service at courts, improve the work environment by standardizing a brand for courts, and outline the cooperation frameworks with relevant entities. Leading Entity 2 Initiative Title Integrated Notarization System Initiative The Initiative will completely digitalize the notarization system, Description including power of attorney, legal proxies, approvals, claims, contracts and notarization. Additionally, it will automate all administrative and informational processes which support the notarization system, such as statistical reporting which supports decision making. This Initiative will improve how notarial services are provided by rapidly migrating the services to an electronic format. This will improve beneficiaries’ satisfaction and enhance the quality of services provided to all beneficiaries across the Kingdom. Leading Entity 3 Initiative Title Transformation to HR Management Initiative The Initiative will promote a culture of management by transitioning from Description the traditional approach of employee affairs that focuses on the operational aspect of human resources like payroll, leave requests, promotions, etc. into the modern concept of human resources that focus more on putting people first by striving to create the best employee experience possible so that people are engaged in their work. Leading Entity 19 First Theme | Achieve Government Operational Excellence 4 Initiative Title Integrated Enforcement System Initiative The Initiative will develop the enforcement judiciary ecosystem into an Description integrated system by establishing a nationally central unit for administrative and procedural processes, financial accounting, legal registrations and referrals under the jurisdiction of the central attribution unit. The unit will carryout developmental and supervisory functions that will enable courts to provide high-quality services. The initiative will also develop the relevant IT systems and infrastructure such as comprehensive administrative, financial and procedural systems to be used at enforcement courts. Leading Entity 5 Initiative Electronic Payment Service for Enforcement Title Deeds Initiative The Initiative will facilitate the payment of financial dues resulting from Description enforcement deeds through the SADAD payment system, one of the Saudi Central Bank systems. The payments are made directly between both party’s accounts without the need for checks or banknotes. This will result in enhancing the financial controls available to the Ministry of Justice. This Initiative simplifies the collection process of enforcement deed dues. This will result in higher operation efficiency as it will reduce the time and effort required to process enforcement deeds payments and improve benificiary satisfaction. Leading Entity 6 Initiative Title Mobile Notary Services Initiative The Initiative will increase the accessibility of notary services by creating Description mobile notary units that can provide the service at the beneficiary’s location across the kingdom. This Initiative will serve segments that cannot access notary services at the physical locations, such as individuals with special needs, elderly, residents of observatory houses and prisoners. Leading Entity 20 First Theme | Achieve Government Operational Excellence 7 Initiative Title Establish the Unified Translation Center Initiative The Initiative will establish a comprehensive translation center to serve all Description courts of different specializations and departments across the Kingdom. The center will provide translation services including remote interpretation during court hearings in cases where a party does not speak Arabic. It will also assist in translating documents from/to Arabic.The center will provide its services in the most common languages including sign language. This will expedite the closure of judiciary proceedings and sessions which require translation services. Leading Entity 8 Initiative Engage the Private Sector in Notary Services Title Initiative The Initiative will license the private sector to provide certain notarial Description services. Some of the services that the private sector will provide include power of attorney, real estate transfer and contract documentation. The private sector will provide the services in a more timely manner and at more flexible hours.The Initiative will target private companies and individuals which require services beyond the official notary office working hours. Leading Entity 9 Initiative Support & Activate the Digital Judiciary Ecosystem Title Initiative The Initiative will support the digital judiciary ecosystem by developing Description a strategy and implementing a roadmap of transformational IT projects. Some of the projects include providing digital notary services using flexible service models, improving system reliability using modern networking technologies and building automated self-managing cloud services. Leading Entity New Initiative 21 First Theme | Achieve Government Operational Excellence 10 Initiative Develop the Competencies of Public Sector Employees Title Initiative The Initiative will develop policies, guidelines, development models and Description a general framework of competencies which will address the training and development needs of government entities. The initiative will also develop special programs for reskilling current government employees and developing required skills for newly joined employees. Leading Entity 11 Develop a Program to Improve Customer Journeys While Using Government Services Initiative Title Initiative The Initiative will study the appropriate tools, methodologies, legislative Description framework, and governance to develop a program that improves customer journeys while using government services. This program will target interactive services offered to individuals. Leading Entity 12 Initiative Title Activate the Mediation Ecosystem Initiative The Initiative will promote mediation as a preferred alternative for resolving Description disputes between parties. The initiative will promote mediation to all parties, whether individuals or legal entities, for different types of cases and through all phases of the dispute. This will be achieved by adopting a transformational vision, creating legislation, systems, processes and procedures. These efforts will be enabled by the mediation center which will boost the human and digital capabilities of the ecosystem. Leading Entity 22 First Theme | Achieve Government Operational Excellence 13 Initiative Shaml “Reunion” Centers for Enforcing Custody Title and Visitation Rulings Initiative The Initiative will provide centers for enforcing custody and visitation Description rulings. These centers will engage the non-profit sector to preserve the rights and privacy of families. The centers will help families enforce the rulings in a more socially acceptable setting instead of enforcing them at police stations. Leading Entity 14 Initiative Improve the Kingdom’s Ranking in Global Judicial Title Indexes Initiative The Initiative aims to improve the Kingdom’s ranking in global judicial Description indexes by enhancing the Ministry of Justice’s procedures and regulations and developing services based on the World Bank’s recommendations. Some of the targeted global indexes are “Contract Enforcement Index”, “Property Registration Index” and “Bankruptcies Settlement Index”. Improving these indexes will raise the quality of services provided to both local and foreign investors and help attract foreign investments to the Kingdom. Leading Entity 15 Initiative Promote the Governance of Transparency Title Processes and Principles in Government Sectors Initiative The Initiative will promote transparency in the roles, tasks, responsibilities, Description and objectives of government entities. Leading Entity 23 First Theme | Achieve Government Operational Excellence 16 Create a Motivating Work Environment Initiative Title Initiative The Initiative aims to create a motivating work environment by developing Description standards that contribute to improving government work environments through: • Promoting employee engagement to raise job satisfaction. • Conducting a feasibility study on establishing childcare centers in government offices. • Activating a unified call center for governmental HR departments to improve accessibility. • Developing a guide for Ministry of Human Resources and Social Development customer service processes and procedures. This will provide standardized services to beneficiaries. • Developing workplace occupational health and safety policies and standards to minimize accidents and injuries at the workplace. • Developing and executing change management plans at the Ministry of Human Resources and Social Development to reflect the Ministry’s revised roles. Leading Entity 17 Initiative Title Restructure Public jobs in Civil Service Initiative The Initiative aims to improve the performance of government entities. This Description will be done by transitioning from performance measurement systems into performance management systems, development of occupational classification for civil service, and development of regulations (HR policy - educational occupations policy - financial entitlements and benefits policy - diplomatic occupations policy - engineering occupations policy). Leading Entity 24 First Theme | Achieve Government Operational Excellence 18 Initiative Title Digitalization of Real Estate Archives Initiative The Initiative aims to digitalize all real estate documents, including registers Description and transactions. It will also digitalize real estate procedures into paper- free transactions. This will improve real estate security in the Kingdom by increasing the accuracy and security of real estate transactions while reducing their duration. It will also result in the correction of real estate records. Leading Entity 19 Initiative Title Integrated Cases Management System Initiative The Initiative will digitally transform litigation procedures by automating Description all processes including filling, registration, notifications, summons, litigation, cases follow-up, and enforcement. This Initiative will result in reduced litigation duration and reduced time and effort for judges and court personnel. Leading Entity 20 Initiative Establish an Integrated Statistical System at the Title National Level Initiative The Initiative will provide official, accurate and real-time statistics by Description developing national statistical capabilities. This will result is the availability of high quality statistical data covering a broader scope which can be used in studies and researches. Leading Entity 25 First Theme | Achieve Government Operational Excellence 21 Initiative Title Establish Judicial Service Centers Initiative The Initiative will implement best practices for improving the beneficiary Description experience, managing customer relationships, customer service and communication, and responsiveness. This will be done by operating a unified call center and a judicial command center for performance monitoring and decision support using real-time and reliable data.This Initiative will also conduct service improvements, promote operational excellence, measure customer satisfaction. It will also establish judicial services centers which will increase accessibility of services by providing all of the the Ministry of Justice’s services in a single location. Leading Entity 22 Initiative Title National Program for Remote Training Initiative The Initiative will improve the competence of civil service personnel by Description providing electronic training programs, e-conferences, and enrichment sessions via an integrated electronic platform. This will result in improving the productivity of government sectors and civil service personnel using cost effective technology-based learning. The training will be available to civil service personnel at their convenience, which they can access at any time or place. Leading Entity 26 First Theme | Achieve Government Operational Excellence 23 Initiative Entrustment and Administrative Organization at Title Courts Initiative The Initiative aims to develop administrative and operational procedures, Description unify lawsuit filing proceedings, minimize appointments, increase productivity and achieve prompt justice. This will lead to operational efficiency, reducing the time, cost and effort required by judges and increasing beneficiary satisfaction towards legal services. Leading Entity 24 Leadership Development in Government Entities Initiative Title Initiative The Initiative aims to discover and develop leaders in government entities Description according to international best practices. Moreover, the Initiative adopts a methodology for developing leaders by establishing a dedicated body for this purpose. Leading Entity 27 First Theme | Achieve Government Operational Excellence 25 Initiative Develop and Implement the National Framework for Title Training Initiative The Initiative aims to develop a national framework for training government Description employees which includes standards, controls, mechanisms, forms, and procedures that will govern the training process. The framework utilizes global best practices ensuring high quality training and promoting efficiency of the public sector’s human capital. Leading Entity 26 Initiative Develop the Judicial Legislations Ecosystem & Title Tools Initiative The Initiative will enhance the judicial system’s legislative environment Description using best practices. This will improve the quality of services provided to citizens and achieve prompt justice. This will be done by: • Developing legislative tools and governance in line with best practices. • Implementing working models, institutional methodologies, and effective tools, which will improve the Ministry of Justice’s ability to draft high-quality short-term and long-term legislation. • Enhancing the judicial system by reviewing the existing legislation related to judiciary, enforcement, notary, and judicial services using the updated methodology. Leading Entity New Initiative 28 First Theme | Achieve Government Operational Excellence 27 Ensure Government Entities’ Responsiveness to Initiative Title Beneficiaries Initiative The Initiative aims to establish laws, regulations, policies, standards, Description guidelines, and a technological strategy to enable government entities to enhance their responsiveness to beneficiaries. Additionally, this Initiative will increase readiness and empower government entities across the Kingdom to improve their responsiveness to beneficiaries’ feedback. Leading Entity 28 Initiative Provide Support to Government Entities to Title Improve their Responsiveness to Beneficiaries Initiative The Initiative will provide modern responsiveness technologies and Description communication channels. It will also provide supporting systems to improve government responsiveness and support government entities in utilizing the developed system. Leading Entity New Initiative 29 First Theme | Achieve Government Operational Excellence 29 Initiative Raise the Awareness for Principles and Practices Title of Transparency in Government Sectors Initiative The Initiative will raise awareness of the principles, practices, and Description standards of transparency in government sectors across the Kingdom. This will be done by highlighting efforts of Vision 2030 in achieving excellence in government performance, and shedding light on the newly drafted legislation to promote transparency in government sectors in order to increase satisfaction and confidence in government services. Leading Entity 30 Initiative Develop Transparency Law and Framework, and Title Information Sharing Law Initiative The Initiative will prepare legislation required to promote transparency Description in government entities. The initiative will also develop a framework that contains standards and procedures and serve as a guideline for government entities to promote transparency. Leading Entity 31 Initiative Title Judicial Services for Special Needs Initiative The Initiative will provide services to beneficiaries with special needs. It Description will also enable this segment to directly contact service providers using a mobile application. The initiative will also prepare judicial facilities to serve this segment and redesign both physical and electronic judicial service journeys to serve them. Leading Entity New Initiative 30 First Theme | Achieve Government Operational Excellence 32 Initiative Establish Mediation Centers and Create Mediation Title Business Models Initiative The Initiative aims to establish an independent entity to serve as a unified Description and all-inclusive umbrella for amicable settlement and mediation in the Kingdom. This will be done by developing general policies and procedures, for legal, administrative, and operational processes. The initiative will also develop and execute strategic plans to improve mediation services for beneficiaries. The initiative will also focus on creating standardized work models and documents for the mediation process which will integrate with the “Taradhi” Platform and the enforcement system. This will develop a sustainable mediation system, enhance preventive justice and improve proficiency in dispute resolution in all legal field (personal, penal, commercial, rights, labor, real estate, etc.). This initiative will also develop experienced mediators and increase cooperation with experts and concerned bodies by enabling them to practice mediation through licensing and supervising them in a manner that achieves integration, creates a sustainable partnership, and raises the quality of judicial services. Leading Entity 33 Initiative Title Improve Judicial Quality Initiative The Initiative aims to promote fairness and enhance objectivity in Description judgments by ensuring they are aligned with updated legislation and laws. This will result in raising the quality and stability of judgments, enabling more predictive judgments. This will increase beneficiaries confidence in the values of justice, and in the contents of court ruling, which include grounds, causation and approvals. Leading Entity New Initiative 31 First Theme | Achieve Government Operational Excellence 34 Improve Quality of Judicial Training Initiative Title Initiative The Initiative will elevate the role of the judicial training center to establish Description an excellent judicial environment with qualified personnel who are capable of transforming all branches of the judicial system (public prosecution, public judiciary, administrative judiciary, attorneys, mediators, notary public, enforcement service providers, judicial assistants, etc.). This will be done by building up and developing a knowledge base suitable for every part of the ecosystem. Additionally, the center will enhance knowledge via courses, seminars, meetings and knowledge exchange at local and international conferences. These efforts will contribute to achieving prompt justice, resolving disputes and applying preventive justice more efficiently. Leading Entity 35 Initiative Develop Modern Technologies and Artificial Title Intelligence in Judicial Ecosystem Initiative The Initiative aims to develop and promote the use of modern technologies Description such as artificial intelligence, machine learning and blockchain in the judicial ecosystem. This will enhance work flexibility and support the Ministry of Justice’s digital transformation effort. This will result in raising beneficiary satisfaction towards the judicial services, shortening the time period of litigation procedures, and realizing the value of justice. Leading Entity 36 Initiative Develop Judicial Policies in Line with the Values of Title Equity and Transparency Initiative The Initiative aims to embed the values of equity and transparency in the Description areas of judiciary, enforcement, notary, disputes and settlement alternatives. The initiative will also identify gaps between legislative, procedural and technological tools, and the currently adopted policies, then provide policy recommendations to bridge the gap in a manner that fosters the values of equity and transparency. This will be done while applying best practices in reviewing policy and developing the enablers required for developing the general policies, methodologies, and tools within the Ministry of Justice in a sustainable manner. Leading Entity New Initiative 32 First Theme | Achieve Government Operational Excellence 37 Initiative Develop a System for the Preparation of Legal Title Lawsuits Initiative The Initiative aims to develop services for the preparation of lawsuits using Description institutionalized legal procedures. This will increase the contribution of court’s supporting functions by establishing specialized units that support the functions of notification, preparing litigants and expertise, summarizing facts and judgments, building up and adopting lawsuit plans. The units will also issue legislative procedures that will improve beneficiary experience during the litigation and pleading periods. Leading Entity 38 Initiative Enhance Notary Protections for Women and Title Families Initiative The Initiative aims to improve notary services provided to individuals. Description This will ensure accessibility and timeliness of notary services and maintain the rights of women and children. It will also increase awareness regarding women and children rights by operational procedures based on the approved notarization law. Leading Entity 39 Initiative Title Adherence to Human Rights Initiative The Initiative aims to promote the judicial bodies’ adherence to human Description rights as guaranteed by Sharia and stated in international charters and agreements. This will ensure the values of equity and transparency are achieved with regards to human rights. This will be done by applying human rights concepts, principles, and applications, building institutional procedures and technological systems for monitoring violations, proposing ways to address them, and raising the proficiency of personnel at human rights unit in particular and at the Ministry of Justice as a whole. This will enhances compliance with human rights and will result in legislative, technological, and procedural improvements to reinforce the compliance. Leading Entity New Initiative 33 First Theme | Achieve Government Operational Excellence 40 Initiative Title Develop Knowledge Based Judicial Enablers Initiative The Initiative aims to foster the values of equity and improve the quality Description of services by developing digital services related to judicial knowledge. Moreover, it aims to serve the Ministry of Justice personnel, lawyers, researchers, students, litigants, international bodies, and all citizens as a reference for legislation and judicial information. It will also act as a central source of information for all judicial departments and international investors and organizations allowing them to view laws, regulations, and judgments in multiple languages. The initiative will enable timely access to judicial knowledge, enabling additional services utilizing modern technologies, translating and publishing local and global judicial laws, regulations, decisions, and judgments, and develop judicial knowledge through programs and studies. Leading Entity 41 Initiative Promote the Adherence to Legal Frameworks Title Initiative The Initiative aims to raise the level of adherence of the judicial sector’s Description initiatives and processes to legal frameworks, which include laws, regulations, and guidelines, in a manner that fosters the values of equity, transparency, and rule of law. In addition, the initiative will provide adherence policies and procedures with can be replicated in other government sectors. This will be done by building necessary compliance and legislative tools, applying global best practices, boosting the efficiency of personnel, and developing KPIs and targets that measure the legal adherence. This will lead to raising the beneficiary satisfaction, improving the operational efficiency, and enhancing the values of equity . Leading Entity New Initiative 34 First Theme | Achieve Government Operational Excellence 42 Initiative Title Enhancing Systems for Preventive Justice Initiative The Initiative aims to deepen the judicial foundation in the Kingdom through Description expanding the application of “preventive justice” principles to improve judicial system as a whole and for judicial, executive, and notary justice systems specifically. This will not only avoid disputes from happening, but will expand the concept by preserving rights and safeguarding the enforceability of these rights. This will be done by developing rules and legislation that will protect, promote and foster values of equity and transparency and limit disputes, enabling reliable and enforceable tools such as contracts, transactions, and procedures and increasing trust in these tools by simplifying their enforceability. Leading Entity 43 Initiative Activate Judicial Data Management System Title Initiative The Initiative will enable the use of judicial data management systems Description by developing a strategy governance model for managing judicial data, in addition to developing the systems and tools for controlling, processing, and analyzing the data. This will improve the level of transparency and utilization of beneficiary’s judicial data through the customer journey. Additionally, it will enable analysis of the data to identify strengths, weaknesses, and shortcomings of judicial services or facilities.It will also enable predictive analysis which will support strategic decision making in a manner that enhances the proficiency and efficiency of judicial systems. Leading Entity New Initiative 35 First Theme | Achieve Government Operational Excellence 44 Develop Legal Expertise and Strengthen Initiative International Judicial Cooperation Title Initiative The Initiative aims to improve the capabilities of the Kingdom’s judicial Description representation at international platforms. This will be done by developing specialized legal expertise in the notarial and judicial fields and by promoting the efficiency and proficiency of operational cadre. In addition, the initiative will recruit talents by initiating training programs ending with employment, providing on-job training and talent exchange programs. The initiative will also persue development programs in the field of judicial innovation in strategic, operational and digital areas. This will be done in a manner that creates maximum impact, and improves technical and knowledge capabilities, highlighting the values of equity and transparency in the community. Leading Entity 45 Initiative System of Prisoners Services Title Initiative The Initiative aims to develop the technological, human & procedural judicial Description services provided to prisoners. This will be done by creating operating models that enable prisoners to access judicial, notarial and enforcement services conveniently. This will be done by availing e-solutions and judicial cadres at prisons permanently. Prisoners and detainees will have access to necessary judicial services to enabling them to conduct affairs and speed up procedures, maintaining their rights from the moment of their arrest until the end of their sentence. This will enable prisoners to get judicial services before and after hearings and after the delivery of judgments. It will also provide integrated solutions that will facilitate release procedures via objective and approved rules and standards. Leading Entity New Initiative 36 37 Second Theme Ensure Sustainability of 38 Vital Resources Second Theme: Ensure Sustainability of Vital Resources The theme targets safeguarding the environment from natural risks, such as desertification and sand drift through developing and conserving plantation, and enhancing protection from insects. In addition, the theme aims to prepare the natural areas through establishing protected areas and partnership with the private sector to maintain and rehabilitate natural areas. This theme contributes to the enhancement of national capabilities in natural risk prediction and mitigation. Moreover, the theme contributes to the development of vital resources in the Kingdom and their sustainability. Furthermore, it focuses on achieving food and drug security, developing water resources by conservation and desalination, maximizing the use of treated sewage water and increasing the efficiency of water networks via the development of effective systems for water distribution and water loss minimization. 39 Second Theme | Ensure Sustainability of Vital Resources Participating Entities Strategic Objectives: 2.4.1 Reduce all types of pollution 2.4.2 Safeguard the environment from natural threats 2.4.3 Protect and rehabilitate natural landscapes 5.4.1 Ensure development and food security 5.4.2 Ensure sustainable use of water resources 40 Ensure Sustainability of Vital Resources | Second Theme Key KPIs KPI Strategic Objective Baseline * 2025 Target Proportion of renewable Ensure sustainable 9.49% water consumption in the use of water 22.34% agricultural sector resources 2018 Number of licenses issued Protect and 2,035 20,000 to trade in wildlife and their rehabilitate natural Licenses landscapes Licenses products 2018 Kingdom’s score at Environmental Performance 44 Points 47.3 Points Index (EPI) 2020 2024 Target Reduce all types of pollution Percentage of 42% environmentally licensed 89% industrial facilities 2019 Area of rehabilitated natural 22,668 86,982 vegetation hectares hectares 2015 Accuracy of forecasting and Safeguard the early warning of 60% meteorological hazards environment from 80% (sandstorms and floods) natural threats 2017 3 days prior Percentage of natural 4.33% reserves to the Kingdom’s 18.84% total area 2016 * The baseline reading is the initial value of the KPI when it was assigned to NTP 41 Second Theme | Ensure Sustainability of Vital Resources Key KPIs KPI Strategic Objective Baseline * 2025 Target Percentage of essential medicines available at 90.83% 95.4% the local market Ensure 2015 development and food security Percentage of food lost 33.1% 23.1% and waste 2018 Reuse rate of treated wastewater 13.55% 25% 2015 Quantity of treated 107 523.19 water utilization in the million m /Year 3 million m /Year 3 agricultural sector 2019 Ensure sustainable use of water Percentage of sanitation resources services coverage for the 56.65% 67% population 2019 Duration of water 1.35 Days strategic storage for 4.32 Days urban utilization 2018 Supply continuity rate 14 hours/day 22 hours/day 2017 * The baseline reading is the initial value of the KPI when it was assigned to NTP 42 Ensure Sustainability of Vital Resources | Second Theme Key Initiatives 1 Initiative Increase Digital Content to Improve Customer Title Services Initiative The Initiative aims to enhance the services provided to customers in water Description and sanitation sectors. It targets improving and developing the digital infrastructure and applications related to customer services. This will be achieved through several projects such as customer data centers and invoicing systems across the Kingdom that enable customers to track all requests, complaints and consumption electronically without the need to visit customer service centers. Leading Entity 2 Initiative Title Build Local Content Capabilities Initiative The Initiative aims to promote the kingdom leadership in the field of Description seawater desalination in order to enable and develop promising human resources in this field. The initiative also aims to execute researches and innovation in the referenced field and enter agreements with national companies and entities. In addition, an e-portal will be developed to maintain the lessons learned and acquired experience in all aspects of seawater desalination. Leading Entity 3 Increase Efficiency and Performance Initiative Title Initiative The initiative will increase operational and capital efficiency through Description the implementation of programs to enable the capacity of the Saline Water Conversion Corporation to meet the water needs and increase the opportunities for attracting investments. Leading Entity 43 Second Theme | Ensure Sustainability of Vital Resources 4 Initiative Title Increase Participation of the Private Sector in Water Production Initiative The Initiative aims to maximize the private sector’s engagement through Description privatization of existing and new targeted sewage treatment plants. This will lead to improving the plants technical, operational, and environmental aspects as well as increasing the percentage of water and sewage service coverage to enhance the quality of life in Saudi cities. Leading Entity 5 Initiative Development of an Integrated Management Title System for Controlling Plant’s Epidemics Initiative The Initiative aims to develop the policies, regulations and action plans Description related to plant diseases and pests control. It focuses on developing and qualifying number of laboratories for examination and diagnosis of pests and plant diseases as well as seeking opportunities to support the beneficiaries, and providing the necessary information and inputs to promote product quality. The Initiative also aims to maintain appropriate rates of plant production, in order to develop integrated plant health management to control pests, agricultural diseases, invasive and endemic plants, and ultimately protect the agricultural production. Leading Entity 6 Initiative Increase the Capacity of Strategic Water Storage Title Initiative The Initiative aims to boost the Kingdom’s water security through Description establishing a strategic storage in cities that are unable to face water shortage emergencies. Leading Entity 44 Ensure Sustainability of Vital Resources | Second Theme 7 Initiative Title Raise Awareness of Water Consumption Initiative The initiative aims to raise the level of community awareness regarding Description water consumption to enhance the efficiency of urban water consumption, as well as preserving water resources. This will be achieved through passing laws and regulations for all water-consuming products in cooperation with relevant government bodies. Moreover, the initiative includes encouraging activities related to rationalization of water consumption including (Qatrah) program, which motivates water corporation’s customers and beneficiaries to support the rationalization of water consumption and installation of sanitary water efficient products. Leading Entity 8 Initiative Title Develop and Apply Agricultural Best Practices Initiative The Initiative aims to ensure the success of a sustainable agriculture Description growth and food security through agricultural development and modern techniques. In addition to reformulating the agricultural and plant production policies. Leading Entity 9 Increase the efficiency of the Processes and Initiative Title Mechanisms of Accreditation and Environmental Licensing Initiative The aim of this initiative is to increase the quality of the environmental Description services provided by restructuring the accreditation mechanisms of companies in the sector providing those services, and reducing the time period for obtaining the environmental license for projects and industrial activities. Leading Entity 45 Second Theme | Ensure Sustainability of Vital Resources 10 Initiative National Program to Monitor Audio and Visual Title Pollution in Major Cities Initiative The initiative aims to study an integrated system to monitor noise and light Description pollution to reduce its levels and limit its impacts, as well as achieving a healthy and safe environment across the Kingdom’s major cities. The initiative will determine how compliant these levels are with environmental controls and standards, in addition to the creation of a pilot monitoring network to feed the system of information networking with data in one or more major cities. The network will monitor and analyze the sources of noise and light pollution. Leading Entity 11 Initiative Title Enhance the Sustainable Animal Production Initiative The initiative aims to establish a center for selecting and developing the Description best domestic livestock breeds. In addition, it includes conducting livestock genetic improvement and keeping them in the asset bank. Leading Entity 12 Develop Badia Irrigation Initiative Title Initiative This initiative aims to meet the needs of drinking water and irrigation of Description the Badia (Desert) by drilling wells on the boarders and remote areas. Leading Entity 46 Ensure Sustainability of Vital Resources | Second Theme 13 Develop Numerical Modelling Systems to Initiative Title Improve the Accuracy of Forecasts of Weather and Natural Hazards Initiative The initiative aims to develop the analytical capabilities of the National Description Center for Meteorology to improve the 3-day weather forecast accuracy from 60% to 90% as well as extending the validity period from 3 to 10 days at an accuracy of 80%. This will be achieved through developing three numerical models and an instantaneous forecasting system for analyzing data from weather stations across the Kingdom. This data will be analyzed and processed in order to develop short-term weather forecasts, long- term climate forecasts and severe weather condition warnings. Leading Entity 14 Rehabilitation & Development of National Parks Initiative Title Initiative The initiative aims to qualify, develop and manage the national parks in Description a sustainable manner through promoting environmental tourism which includes providing on-site services, increasing the number of visitors and increasing their satisfaction towards services. Leading Entity 15 Provide Sanitation Services Initiative Title Initiative This initiative aims to expand sanitation services and increase coverage Description to reduce environmental damages and keep pace with the urban growth. Leading Entity 47 Second Theme | Ensure Sustainability of Vital Resources 16 Increasing the Coverage of Weather Monitoring Stations (Surface and Upper Atmosphere) Initiative Title Initiative The initiative aims to increase the geographical coverage of weather Description monitoring for the kingdom from 32% to 70% through increasing the number of measurement and control stations of surface and upper atmosphere, and expanding the network of remote sensing, using weather surveillance radars and floating marine stations. This will support collecting comprehensive data about natural phenomena and hazards, measuring precipitation, and monitoring valleys, which will eventually enhance the capabilities of early warning detection and prompt response to such hazards and natural phenomena. Leading Entity 17 Initiative Animal Disease Investigation and Control Title Program Initiative The initiative aims to develop an integrated program to investigate and Description control critical animal diseases through continuous monitoring of the diseases and their related factors. Leading Entity 18 Initiative Title Reuse Wastewater Initiative The initiative aims to expand the reuse of treated water to conserve water Description resources through both rehabilitating treated water pump stations and establishing distribution networks. Leading Entity 48 Ensure Sustainability of Vital Resources | Second Theme 19 Initiative Enhance Surface-Water Sources from Dams and Title Rainwater Harvesting Initiative The initiative aims to enhance surface-water resources by providing Description accurate information through a project to determine the water reserves in the existing and the future drinking water wells. Leading Entity 20 Initiative Develop an Effective Food Strategic-Reserve Title Program that Includes an Early Warning and Information System for Agricultural Markets Initiative The initiative aims to develop an emergency management system and Description protocols to respond to food security emergencies in the Kingdom. Additionally, it aims to build a state-of-the-art early warning system to forecast all related threats. Leading Entity 21 Initiative Title Strengthen Applied Agricultural Research Initiative The initiative aims to enhance the productivity of the Kingdom’s fish Description resources on the basis of applied scientific research in cooperation with renowned research institutions both locally and internationally. In addition to incorporating economical improvements to the industry in the Kingdom for both waste minimization and productivity enhancement. Leading Entity 49 Second Theme | Ensure Sustainability of Vital Resources 22 Initiative Establish the National Portal for the Palm and Title Dates Sector Initiative The initiative aims to raise the quality of Saudi dates by issuing quality Description certificates for the palms and dates sector as well as establishing service centers. Leading Entity 23 Develop the System of Trading in Fungal Organisms, their Products and their Integrated Initiative Title Management Initiative The initiative aims to develop an ecosystem to trade fungal organisms and Description their products, which includes licensing, inspection and setting control measures. Leading Entity 24 Initiative Increase the Utilization of Dam Water for Title Agricultural Purposes Initiative The initiative aims to increase the utilization of dam water for agricultural Description purposes by establishing irrigation networks and channels on dams, to sustain water and contribute to the regional development. Leading Entity 50 Ensure Sustainability of Vital Resources | Second Theme 25 Rehabilitate Contaminated Areas Initiative Title Initiative The initiative aims to develop an integrated program that includes studies Description to determine the optimal solution for the rehabilitation of contaminated areas. Further, it aims to develop a mechanism to monitor the progress of execution with the responsible entities, and ensure the use of the environmental standards and controls. Leading Entity 26 Initiative A National Program to Reduce Food Loss and Waste Title Based on Standards, Global Experiences and Best Practices Initiative The initiative aims to encourage the execution of studies to evaluate food Description loss and waste quantity. In addition, it aims to develop the harvesting techniques and infrastructure supporting food production, including roads, cooling systems and means of transport. Moreover, the initiative will encourage the re-development of food manufacturing and packaging engineering. This will promote the effective maintenance against damage and encourage the diversification of food, using agricultural natural resources effectively, and spreading awareness about diseases arising from food loss, in addition to ways to deal with wastes. Leading Entity 27 Initiative Title Enhance Desalinated Water Resources The initiative aims to raise the production capacity of the Saline Water Initiative Description Conversion Corporation by establishing, replacing, and reconstructing desalination plants and water transport lines between cities; it will thereby increase the daily produced quantities of desalinated water. Leading Entity 51 Second Theme | Ensure Sustainability of Vital Resources 28 Initiative Transform the Delivery of Agricultural Services Title Initiative The initiative aims to establish a state-owned service company that Description provides agricultural services on sustainable basis. In addition to increasing the efficiency of the assets and resources of the Ministry of Environment, Water, and Agriculture. Leading Entity 29 Initiative Control the Air Quality and Emissions From the Title Source Initiative The initiative aims at expanding the existing national network to Description monitor the pollutants of surrounding air across the Kingdom, covering all areas and cities, completing the database of the surrounding air quality for issuing daily reports and warnings about the status of air quality, activating legislations making the facilities bound to install real-time measurement units and connect them to the central control unit, updating standards, applying system for violations monitoring, activating the alleviating and corrective measures, and contributing to preparing a national emergency plan to deal with the crucial cases of air pollution, in cooperation with the relevant bodies. Leading Entity 30 Initiative Develop the Vegetation Cover and Combat Title Desertification Initiative The initiative aims to increase vegetation to reduce desertification, cultivate Description 4.7 million trees, as well as protect pastures and forests by fencing and marking of land. To enhance sustainability and conserve water resources, most of the water utilized to achieve the objectives of this initiative will be from the treated wastewater. The Initiative complement two other projects: the green Saudi, and the green Riyadh. Leading Entity 52 Ensure Sustainability of Vital Resources | Second Theme 31 Initiative Center for the Development and Production of Title Veterinary Vaccines for Local Infections Initiative The initiative aims to establish a vaccine production center (livestock Description and fisheries) for pathogens per international quality standards to cover the need for vaccines with the private sector. Leading Entity 32 Initiative Title Protect the Marine and Coastal Environment Initiative The initiative aims to increase the level of environmental control in Description coastal areas and the marine environment through an integrated system that enables the protection and utilization of coastal and marine areas, while achieving environmental compliance. Leading Entity 33 Initiative Title Develop an Environmental Inspection Program Initiative The initiative aims to provide an integrated system to conduct environmental Description inspection of industrial establishments, with the aim of reducing pollution across the country. Leading Entity 53 Second Theme | Ensure Sustainability of Vital Resources 34 Rehabilitate Agricultural Terraces and Apply Rainwater Harvesting Techniques in the Initiative Title Kingdom’s Southwestern Region Initiative The initiative aims to rehabilitate the agricultural terraces in Taif, Al Description Baha, ‘Asir, and Jazan via rainwater harvesting techniques to increase the productivity of strategic crops and contribute to the food security and rural development. Leading Entity 35 Reinforce Groundwater Sources from Wells Initiative Title Initiative The initiative aims to provide drinking water from underground water Description sources by drilling wells, extending network pipes, establishing pumping stations, and building purification plants to cope with the growing demand. Leading Entity 36 Program for Prevention and Control Red Palm Weevil Initiative Title Initiative The initiative aims to spread pheromone traps and carry out agricultural Description quarantines when necessary. In addition to performing palm; screening, treatment and preventive spraying. The initiative also aims to increase the awareness of the farmers communities. Leading Entity 37 Deliver Drinking Water to Consumers Initiative Title Initiative This initiative aims to expand water delivery services by increasing Description coverage to meet water drinking needs and accommodate the population growth. Leading Entity 54 Ensure Sustainability of Vital Resources | Second Theme 38 Strategic Environmental Assessment for Initiative Title Developmental Sectors within the National Transformation Program Initiative The initiative aims to conduct a comprehensive study on the methodology Description of environmental strategic assessment and the best practices to be implemented. The initiative will achieve this goal through preparing guidelines and specific tools for each environmental sector to use the global best practices in the field of policies, plans and programs of strategic environmental assessment. Leading Entity 39 Initiative Develop a Structure, Coordination Mechanism, Title and Governance System for Food Security Institutions, Policies, and Legislation Initiative The initiative aims to develop a governance framework that leads to a Description clear liability regime and a focal point for all issues related to the food security. Leading Entity 40 Establishing a Body for Developing and Initiative Title Managing Public-Benefit Markets (Wholesaling) – (Vegetables, Fruits, Livestock & Fishes) Initiative The initiative aims to establish a body to setup and develop public- Description benefit markets including the associated strategies and legislative laws to enhance and manage the public-benefit central markets (vegetables, fruits, livestock, abattoirs & fishes) effectively. Leading Entity 55 Second Theme | Ensure Sustainability of Vital Resources 41 Initiative Executing the Works of Foreign Agricultural Title Investment Initiative The initiative aims to activate the works of Saudi Foreign Agricultural Description Investment Program. By satisfying the organizational, technical, and technological requirements to achieve food safety objectives. The initiative includes granting loans in a manner that ensures achieving the desired impact and added value from the program’s finances with the least possible risks. This will contribute to addressing the consequences arising from the decisions of preventing the plantation of certain major grains and crops to safeguard water resources. Leading Entity 42 Initiative Enhancing the Ability to Prepare for Drought and Title Mitigate its Impacts Initiative The initiative aims to design and establish an integrated system for Description combating desertification and sand drift. This will be achieved through reviewing the national action plan to combat desertification, developing the system of early warning, developing the procedures for combating desertification and sand drift, identifying the originating activities and means of control, and conducting the associated studies. Leading Entity 43 Initiative Develop the Capability to Manage Environmental Title Emergencies Initiative The initiative aims to develop a methodology for responding to Description environmental emergencies through establishing an environmental emergency management system in the Kingdom. Leading Entity 44 Initiative Review, Update and Re-Activate the National Title Chemical Safety Program Initiative The initiative aims to review, update and reactivate the National Chemical Description Safety Program. The Initiative will develop chemical safety-related standards, in addition to the adoption of standards and a mechanism to approve the participants in this sector. Leading Entity 56 New Initiative Ensure Sustainability of Vital Resources | Second Theme 45 Execute the Strategy of Pastures Initiative Title Initiative The initiative aims to review and execute the national strategy and action Description plan for pastures and forests in the Kingdom of Saudi Arabia. This will be achieved through designing a clear road map to execute the strategy, including the establishment of grazing systems, promoting the productivity of centers to have sufficient seeds and seedlings, replant forage shrubs, and limit the intensity of grazing. The initiative also focuses on encouraging intensive livestock farming and the proper management of herds, as well as ensuring alignment with relevant initiatives. Leading Entity 46 Initiative Title Execute the National Strategy of Forests Initiative The initiative aims to review, update and execute the national strategy and Description action plan related to forests and the increase of green footprint. This will be achieved through designing a forests control system in the Kingdom, establishing the necessary laboratories to analyze soil, and developing a program for controlling obtrusive plants and combating invasive plants. Leading Entity 47 Initiative Develop the Policies and Guidelines of Waste Title Management Sector Initiative The initiative aims to regulate the waste sector in the Kingdom, including Description all types of waste, except for radioactive waste. This will achieved through introducing executive regulations for developing the waste management sector across the Kingdom, develop guidelines to reach the optimal mechanism for executing each activity of waste management in the Kingdom, in a manner that guarantees promoting the quality of services, reducing costs and achieving environmental sustainability. Moreover, the initiative aims to develop governance for processes of waste transportation and the elimination of waste snooping phenomenon during transportation or disposal at unallocated areas, through developing a waste transportation document system. Leading Entity New Initiative 57 Second Theme | Ensure Sustainability of Vital Resources 48 Initiative Maximizing the Use of Treated Wastewater in Title Agriculture Initiative The initiative aims to benefit from approximately 80 million cubic meters Description of treated wastewater in the agriculture sector as well as expanding the utilization of treated water by farmers in needed areas having water supplies. This will be achieved through installation of pump stations, pipeline system , irrigation networks, and laboratories for measuring the water quality. The initiative contributes to the 2030 vision targets to increase of reuse percentage by 8%, which amounts to 1 billion cubic meters. Leading Entity 49 Initiative Establish the Regional Center for Early Warning Title of (Dust/Sand) Storms Initiative The initiative aims to study and analyze the inputs of weather and early Description warning elements of dust and sand storms through establishing and operating a center for management of data related to dust and sand phenomena. Moreover, the initiative includes preparing short- and long- term studies and forecasts on such phenomena and their impacts on various sectors across the Kingdom. This involves searching and studying decades of dust/sand phenomena and their relationship with the climatic change, in addition to executing the monitoring system for dust and sand phenomena across the Kingdom. Leading Entity New Initiative 58 Third Theme Social Empowerment and Non-Profit Sector Development Third Theme: Social Empowerment and Non-Profit Sector Development The theme will develop an active non-profit sector which will contribute to social development through a number of focus areas, such as financial sustainability, building institutional and workforce capacity, and creating legislative and organizational environment contributing to the development of the non-profit sector. The theme focuses on improving the efficiency and effectiveness of social services for the most vulnerable social groups, developing the capabilities of the non-profit sector personnel to provide appropriate services to the beneficiaries, and utilize the recent methods for enhancing the efficiency of such services. The theme also aims to encourage volunteering in the Kingdom through developing, increasing, organizing, and diversifying available voluntary opportunities in order to encourage the community adoption of volunteer work, increase the number of volunteers, promote the private sector’s engagement in the volunteer work, and encourage corporations to adopt social responsibility programs. In order to maximize social impact, the growth of non-profit sector will be supported through expanding the scope of non-profit organizations’ services to cover various categories of beneficiaries, support the system of government subsidy, and create job opportunities to increase both economic and social impact. Third Theme | Social Empowerment and Non-Profit Sector Development Participating Entities Strategic Objectives: 2.6.4 Empower citizens through the welfare system 2.6.5 Improve effectiveness and efficiency of welfare system 6.1.2 Encourage volunteering 6.2.1 Enhance businesses’ focus on their social responsibilities 6.3.1 Support growth of non-profit sector 6.3.2 Empower non-profit organizations to create a deeper impact 62 Social Empowerment and Non-Profit Sector Development | Third Theme Key KPIs KPI Strategic Objective Baseline * 2025 Target The Percentage of private 1.19% sector’s contribution from 2018 1.79% total social expenditure Enhance businesses’ focus on their social The Percentage of large companies adopting social responsibilities 30% 75% responsibility programs 2018 Percentage of development expenditures from 21% total non-profit sector 75% expenditures Empower 2015 non-profit organizations to Beneficiaries’ satisfaction 73% create a deeper with the services of non- 2019 85% profit organizations impact 22,924 Number of Volunteers in Volunteers 600,000 the Kingdom 2015 Volunteers Number of volunteering Encourage 9,578 360,000 opportunities available Opportunities Opportunities volunteering to the Kingdom’s population 2015 Economic value of 6.0 SAR 32 SAR volunteering in the Kingdom per capita 2015 * The baseline reading is the initial value of the KPI when it was assigned to NTP 63 Third Theme | Social Empowerment and Non-Profit Sector Development Key KPIs KPI Strategic Objective Baseline * 2025 Target Percentage of Non- 0.2% Profit Organizations’ 0. 58% 2015 Contribution to GDP Percentage of Growth in Number of Non- 0% Profit Organizations 88.11% 2017 Support growth of non-profit sector Percentage of Specialized Non-Profit 26% Organizations that 2015 80% Support Development Priorities Percentage of Non- 0.13% Profit Sector’s 0.48% 2017 Personnel out of the Total Workforce Improve effectiveness Beneficiaries’ 68% Satisfaction with Social and efficiency of 75% welfare system 2019 Services * The baseline reading is the initial value of the KPI when it was assigned to NTP 64 Key Initiatives 1 Model, Prepare, and Assign Social Care Services Initiative Provided to Orphanages in Partnership with Both Title Private and Non-Profit Sectors Initiative The Initiative aims to develop a unified business model for orphanages Description according to best practices of orphan care. It will also work with both the private and non-profit sectors to prepare and operate orphanage services. This will improve efficiency and effectiveness of social services provided to orphans and provide them with excellent developmental services, and contribute to building their capabilities, and enable their independence and integration with the community. Leading Entity 65 Third Theme | Social Empowerment and Non-Profit Sector Development 2 Initiative Build the Culture and Incentives for Volunteering Title Work Initiative The Initiative aims at encouraging volunteer work, raising awareness Description regarding the importance of volunteer work and how it contributes to economic and community advancement, increasing the number of volunteering citizens and residents engaging in volunteer work in the Kingdom, and encouraging the organizations in different sectors to offer volunteering opportunities and attract volunteers. Leading Entity 3 Develop a System to Enable and Integrate Initiative Title Beneficiaries of Social Services into the Labor Market Initiative The Initiative aims at building and implementing an integrated system to Description enable and integrate beneficiaries into the labor market, through building up tools and mechanisms required for sorting beneficiaries in terms of work capacity, developing the tools and mechanisms required for building up a plan to enable beneficiaries and guide them to the appropriate career path, developing an incentive scheme to encourage beneficiaries to access the labor market in addition to incentivizing employers to attract beneficiaries from social services, and developing an e-platform that provides all enablement services to beneficiaries. Leading Entity 4 Initiative Governance and Classification of Non-Profit Title Organizations Initiative The Initiative aims at ensuring non-profit organizations adhere to relevant Description laws, executive regulations, and effective practices of governance; enabling, training, and evaluating the supervising units to follow-up on the performance of non-profit organizations in terms of the efficiency of utilization of financial resources, programs, and services. This will be done by providing training courses and tools that enable social researchers to assess the organizations’ financial risks; and contribute to the improvement of internal processes as well as the achievement of continuous flow of valid and reliable data on non-profit sector. Leading Entity 66 Social Empowerment and Non-Profit Sector Development | Third Theme 5 Initiative Engage the Non-Profit Sector in providing Title Government Services Initiative The Initiative aims to engage the non-profit sector in providing services, Description through drafting laws and regulations for the non-profit organizations, identifying the government services suitable for non-profit organization engagement. The initiative will improve the non-profit engagement process by raising awareness among non-profit organization and improving their capabilities. Additionally the initiative will incentivize government entities to engage the non-profit sector by demonstrating the economic and social benefits of the engagement. Leading Entity 6 Establish and Operate Units Supervising the Non- Initiative Profit Organizations at the Relevant Government Title Entities Initiative The Initiative aims to implement the Council of Ministers’ Resolution on Description establishing a unit to supervise the civil associations and organizations and simplify the process of establishing new non-profit associations and organizations. The initiative will also, develop working models for the units and provide consultation services. Leading Entity 7 Initiative Organize and Enable Community Contribution Title Initiative The Initiative aims at organizing corporate social responsibility and Description enabling companies to make their community contribution through developing national social responsibility strategy, standardizing social responsibility activity classifications, launching social responsibility platform, and publishing social responsibility guidelines. This will be done in a manner that ensures achieving the strategic objective and promotes the fulfillment of social responsibilities. Leading Entity 67 Third Theme | Social Empowerment and Non-Profit Sector Development 8 Initiative Establish the National Center for Non-Profit Sector Title Development Initiative The Initiative aims to establish an independent and specialized entity to lead and Description operate the non-profit sector in the Kingdom of Saudi Arabia. The Center will play a central role in assigning the roles and responsibilities of all stakeholders and institutions associated with the non-profit sector in the Kingdom. The development services currently provided by the Ministry of Human Resources and Social Development will be transferred to the Center which will contribute to the growth of the non-profit sector. Leading Entity 9 Model and Develop Day Care Services for People with Initiative Disabilities in Partnership with Ministry of Health, Ministry of Education, Private, and Non-Profit sectors Title Initiative This Initiative aims to provide operating models based on global standards Description which will provide high quality services to beneficiaries. It will also develop regulations, laws, and procedures and improve the technical and administrative capabilities of daycare centers. This will be done by engaging both private and non-profit sectors and automating the procedures by establishing an e-platform for beneficiaries. Leading Entity 10 Create Socially Impactful Investment and Initiative Title Financing Packages and Models Initiative This Initiative aims at establishing regulatory frameworks to attract Description private sector capital. This will improve the utilization of charitable capital and raise the non-oil GDP. In addition, this initiative will enable social investment in the non-profit sector which will enable the sector to find appropriate and recoverable financing and ensure the proposed financial products are suitable to need and priorities of the sector. Furthermore, the initiative will build a comprehensive platform and ecosystem to stimulate financial contribution to the sector. The initiative will also bridge the legislative gap allowing social investment and raising cash flow in the sector. Leading Entity 68 Social Empowerment and Non-Profit Sector Development | Third Theme 11 Develop Training and Rehabilitation Programs Initiative Title Ending with Employment for Beneficiaries of Social Services Initiative The initiative aims to develop solutions, tools, training and rehabilitation Description programs ending with employment.It serves the beneficiaries of the social services system who are able to produce, and supports their shift from dependence on financial support provided by social security to to self- reliance. Leading Entity 12 Initiative Qualify Workforce and Provide Employment Title Opportunities in the Non-Profit Sector Initiative This Initiative aims at adjusting the current situation of the non-profit Description sector labor market and increasing its attractiveness by training and qualifying workers for the sector and professionalizing 28 positions in it, conforming with international standards; establishing data platform for non-profit sector’s workers; and providing incentives to attract and maintain specialized talent. Leading Entity 13 Initiative Partnership with the Third Sector to Increase Title the Geographical Coverage of Social Protection Services Initiative This Initiative aims to expand family protection services to cover all Description territories in the Kingdom while reducing the costs of establishing protection centers and raising service efficiency. This Initiative also aims to partner with the third sector (11 protection centers & 7 labor accommodation centers) to establish branches for the provisioning of family protective services in the Kingdom’s various regions. The Initiative will also create a heat map identifying priority regions which lacking protection authorities in order to encourage the third sector to provide protection services in these regions. Leading Entity 69 Third Theme | Social Empowerment and Non-Profit Sector Development 14 Develop the Services of Family Support and Initiative Title Counseling Center in Partnership with Government Entities, Third and Private Sectors Initiative The Initiative aims at evaluating the status quo of social and family counseling centers Description in Saudi Arabia in terms of all professional, technical and administrative aspects (at governmental and non-governmental levels), and building up a comprehensive strategy for social and family counseling in the Kingdom, through developing the optimal professional methods for the practice of social and family counseling; developing specialized professional manuals; connecting the professional practice at social and family counseling centers in the Kingdom and practitioners in them to the licenses of professional practice; and developing training courses and programs to qualify counseling practitioners in the Kingdom. Leading Entity 15 Initiative Operate and Develop the Center for Reporting Title Domestic Abuse and Child Protection Initiative The Initiative aims at operating and developing the Center for Reporting Domestic Description Abuse and Child Protection through the toll-free number 1919 to receive reports around the clock, through: • Developing stipulations for the preparation of CIT Center for companies that operate the centers. • Designing programs to train cadres on how to deal with reports and refer them to the concerned bodies. • Automatically monitoring the cases of domestic abuse through the reports received by the centers. Leading Entity 16 Initiative Develop the Extended Social Services for Persons Title with Disabilities Initiative The Initiative aims at developing the extended social services provided to persons Description with disabilities, in line with the beneficiaries’ needs, without conflicting with the scope of work of the social development sector. This includes developing basic, organizational, executive laws and regulations for the social service programs for persons with disabilities, developing work models and operational manuals of service centers, developing the infrastructure for service provision in line with the work model, training and qualifying the cadres that provision social services. Leading Entity 70 Social Empowerment and Non-Profit Sector Development | Third Theme 17 Initiative Develop a System to Enable Voluntary Title Participation Initiative The Initiative aims at creating an environment to enable and activate volunteer work, Description and developing methods and mechanisms connecting volunteers to entities that provide volunteering opportunities, including the following projects: Launching and operating the volunteering national portal for registering volunteers, announcing the volunteering opportunities by non-profit and government sectors, designing a mechanism for calculating the economic value, designing a tool for measuring volunteers’ satisfaction, training both internal and external bodies to utilize the volunteering national portal, and launching marketing campaigns for individuals and organizations highlighting the functionality of the volunteering national portal. Leading Entity 18 Initiative Organize and Enable the Developmental Social Title Work Initiative The Initiative aims to organize and enable social work through promoting non- Description profit sector’s role, impact, and needs; raising the awareness and building a culture which guides the community to the social development fields and enabling new areas of social work. In addition the initiative will organize and activate the role of associations and organizations coordinating councils, develop mechanisms and standards and establishment a network of impact evaluators, and developing social work models in the Kingdom. Leading Entity 19 Initiative Promote the Non-Profit Sector’s Developmental Title Role through Endowments Initiative The Initiative aims at utilizing endowments as a main financing source Description for non-profit organizations, which will contribute to the achievement of developmental priorities through developing the relevant laws, designing a set of incentives for the non-profit sector to establish endowments and increase their revenues, establishing model endowment funds specialized in developmental fields, and creating endowment products. Leading Entity 71 Third Theme | Social Empowerment and Non-Profit Sector Development 20 Initiative Enable and Organize Volunteer Work in the Non- Title Profit and Government Sectors Initiative The initiative aims to enable, organize, and activate volunteer work through Description building a platform to promote best practices for improving quality and building institutional capacity. In addition, the initiative will unify the procedures and methodologies of voluntary work by establishing volunteering units based upon Saudi standard for volunteering in the government and non-profit sectors. The initiative will also apply the volunteer work law and launch the volunteer work platform. Leading Entity 21 Initiative Develop Preventive Programs and Strategies to Title Reduce Negative Social Phenomena Initiative The Initiative aims at diagnosing and detecting negative social phenomena Description currently facing the Saudi society and developing the appropriate programs in pursuit of limiting them. Leading Entity 22 Initiative Develop a Framework for Enforcing Alternative Title Sanctions on Juveniles Initiative The Initiative aims at developing a set of alternatives that a judge can take Description instead of sanctions. Leading Entity 72 Social Empowerment and Non-Profit Sector Development | Third Theme 23 Model, Prepare, and Assign Social Care Services Provided to the Elderly at Centers, Houses, and Institutions in Partnership with Both Private and Initiative Title Non-Profit Sectors The Initiative aims at developing a unified work model for the elderly care Initiative centers to cover all categories of the elderly in the community. The work Description models will be developed according to the suitable, leading, and modern best practices. It also aims to implement sustainable models for engaging the private and non-profit sectors in providing the services. This will improve the efficiency and quality of services provided to the elderly. Leading Entity 24 Initiative Title Digital Transformation of Social Services Initiative The Initiative aims at digitalizing and automating the social development Description services for social care beneficiaries, as well as improving the utilization of digital technology to improve customer experience. Leading Entity 25 Model and Prepare Social Care Services Provided Initiative to Juveniles at Centers, Houses, and Institutions Title in Partnership with Both Private and Non-Profit Sectors Initiative The Initiative aims at developing a unified work model that includes the Description laws, regulations, procedures, and facilities of juveniles care houses to improve the efficiency of services provided in cooperation with the concerned bodies. The unified work model will be developed according to the leading global best practices, and in line with the local environment. The initiative also aims at designing a package of training programs for juveniles, their families, and related personnel to limit cases of juveniles’ recidivism, in cooperation with the private and non-profit sectors. Leading Entity 73 Third Theme | Social Empowerment and Non-Profit Sector Development 26 Initiative Develop Awareness Campaigns to Protect Title Community from Domestic Abuse Initiative The Initiative aims to use modern technologies to spread awareness Description regarding domestic abuse among the Saudi community. These awareness campaigns target the prevention of domestic abuse and recognizing individual rights. They will also increase awareness regarding the services provided in case of domestic abuse. Leading Entity 27 Initiative Develop Integrated Package of Programs Covering the Needs of Victims of Domestic Violence and Title Aggressors Initiative The Initiative aims at providing preventive and remedial developmental Description programs to support the victims of domestic violence and children exposed to abuse. The initiative will also provide rehabilitation programs for rehabilitating aggressors through designing programs that covers all the needs of domestic violence victims and abusers during and after the offense. Leading Entity 28 Initiative Develop Mechanisms of Cooperation Between All Title Bodies Concerned with Domestic Abuse Initiative The Initiative aims at unifying the definition of violence set forth in the Law Description of Protection from Abuse and the Child Protection Law; determining the violence’s forms, patterns, and degrees among all bodies concerned with domestic violence, in line with the international reports and local studies. It also aims at preparing a procedural manual to deal with cases of domestic violence that defines the roles and responsibilities of various bodies dealing with the domestic violence, and training the personnel of sectors concerned with domestic violence to utilize the unified guides and manuals. Leading Entity 74 Social Empowerment and Non-Profit Sector Development | Third Theme 29 Amend the Social Security Law and its Regulations, Initiative Develop Incentives that Enable Beneficiaries to Integrate Title into the Labor Market, and Introduce Regulations for Achieving Integration Between All Bodies Concerned with Empowerpment Initiative The Initiative aims at developing the Social Security Law that contributes Description to addressing the cases of social security from a wider - preventive and remedial - perspective, and enable the beneficiaries through diversifying the support sources (cash and otherwise) like qualifying and training persons in need. Leading Entity 30 Initiative Develop a Strategy for Adopting Orphans Title Initiative The Initiative aims to develop a comprehensive strategy to provide care to Description orphans in foster families. This includes the development of fixed plans, procedures, and policies pertaining to adoption, such as evaluating the family (social and psychological) and regularly following-up with families post adoption. Leading Entity 31 Initiative Empower Orphans with Special Circumstances Title Initiative This initiative aims to empower 500 orphans through jobs and skills Description training and increasing the quality of support offered. Assistance for homeownership is provided to ensure their integration and involvement in their communities and is an initial step in closing social housing. Leading Entity New Initiative 75 Third Theme | Social Empowerment and Non-Profit Sector Development 32 Initiative Data Sharing and Privacy Guidelines Title Initiative The Initiative aims to measure the impact of the transition of the social Description development sector by providing a baseline measurement. It will also provide data sharing and privacy legislations which will enable integrated social services while assuring the data privacy for the sensitive data of citizens. Leading Entity 33 Initiative Encourage Companies to Adopt and Develop Social Title Responsibility Programs Initiative The initiative aims to provide incentives for targeted companies to adopt Description social responsibility programs and establish civil associations for social responsibility. This will be done by launching awareness campaigns highlighting the business sector’s achievements in community contribution and developing a program to classify companies according to social responsibility standards. Leading Entity 34 Initiative Develop Marketing Campaigns, Awareness, and Title Guidance for Empowerment Programs Initiative The Initiative aims to update and develop marketing and awareness Description campaigns for empowerment programs designed for social security beneficiaries. The campaign will utilize multiple channels, such as SMS and social media websites. Leading Entity New Initiative 76 Initiative Description Fourth Theme Labor Market Accessibility and Attractiveness 78 Fourth Theme: Labor Market Accessibility and Attractiveness This theme seeks to overcome obstacles preventing the different segments of society from entering the labor market. It aims to increase women participation in the labor market by providing them with the required support and creating, an appropriate environment which encourages them to join the workforce. In addition, individuals with disabilities will be provided with rehabilitation and employment programs, allowing them to join the workforce. To improve their work environment, regulations will be updated to provide individuals with disabilities the necessary special infrastructure and integrate them into the labor market. This theme contributes to raising and improving the labor market’s attractiveness via several initiatives including improvement of contractual relationships, faster and more effective settlement of labor disputes, and the enforcement of occupational health and safety laws. In addition, the theme will attract and maintain global talents suitable for the Saudi labor market. Fourth Theme | Labor Market Accessibility and Attractiveness Participating Entities Strategic Objectives: 4.2.2 Increase women participation in the labor market 4.2.3 Enable integration of people with disabilities in the labor market 4.4.2 Improve working conditions for expats 4.4.3 Source relevant foreign talent effectively 80 Labor Market Accessibility and Attractiveness | Fourth Theme Key KPIs KPI Strategic Objective Baseline * 2025 Target Women Ratio in 28.6% Managerial Positions 31% (Middle & Senior) 2017 Economic participation 17% rate of Saudi females Increase women 31.4% (over the age of 15) participation in the 2017 labor market Woman’s share in the 21.2% labor market (from the 30% overall Saudi labor force) 2017 Percentage of workers Enable integration of people with disabilities 7.7% among all people with 13.4% disabilities who can in the labor market 2016 work Percentage of Establishments 15% Complying with 70% Occupational Safety and 2019 Health Law Compliance Rate with Improve working the Expatriate 50% conditions for expats 80% Workers’ Wage 2017 Protection System Improvement Percentage 39.7% of Expatriates 53.6% Working Conditions 2020 Source relevant 29 Kingdom’s Rank in IMD foreign talent 27 World Talent Ranking effectively 2019 * The baseline reading is the initial value of the KPI when it was assigned to NTP 81 Key Initiatives 1 Initiative Promoting Remote Work Title Initiative This initiative aims to create a flexible employment method that opens Description opportunities for more workers to join the national workforce. The initiative targets people who have difficulty attending at the company’s premises. Furthermore, it aims to develop the labor market by creating work opportunities in appropriate, stable, and productive jobs. It will also provide employers with a platform to manage and enable manpower in a more efficient and reliable manner. Leading Entity 82 Labor Market Accessibility and Attractiveness | Fourth Theme 2 Incentivize Employers to Develop Suitable Environments for Persons with Disabilities Initiative Title (Mowaamah Program) Initiative This initiative aims at developing work environment standards for persons Description with disabilities and make it available electronically via mowaamah platform. Leading Entity 3 Initiative Parallel Training to Meet Labor Market Title Requirements Initiative This initiative is aimed at developing training programs targeting Description unemployed women. The program consists of on-the-job training (by the employer) in parallel with a training program (technical and personal skills) by specialized training authorities. Upon training completion, the female trainee obtains an approved certificate from the training program owner. Furthermore, participating companies will be supported in various ways. Leading Entity 4 Initiative Activation of Comprehensive Extended Residency Title Program to Attract Global Talents Initiative This initiative aims to provide a study for the provisioning of incentives Description to attract targeted talent. In addition, the initiative aims to activate the “Saudi program for attracting global talent” which will target talents with exceptional skills and competencies and increase the attractiveness of the Saudi business environment, raising national GDP and creating jobs. Leading Entity 83 Fourth Theme | Labor Market Accessibility and Attractiveness 5 Initiative Training and Leadership Title Orientation for Women Cadres Initiative This initiative aims at developing training and orientation programs to Description imporve working women’s skills, preparing them for leadership positions, and increasing women employment rate in leadership positions (senior & middle management levels). Leading Entity 6 Initiative Promoting Flexible Work Title Initiative This initiative aims at increasing the number of flextime schedule workers Description (hourly) by developing comprehensive flexible work laws to enable employers to manage manpower in a more efficient and flexible manner. In addition, the initiative aims at developing the skills of the targeted groups to enable them to work in a flextime schedule. Leading Entity 7 Initiative Establishment of Authority for Persons with Title Disability (APD) Initiative This initiative aims to establish an authority that promotes services Description provided to persons with disabilities and preserves their rights related to disability. This will be done by assisting them in obtaining the required qualification, raising prevention level, specifying entities’ roles regarding the care of persons with disabilities. The initiative will also implement policies, strategies, programs, and tools that achieve the objectives related to the Authority’s projects. Leading Entity 84 Labor Market Accessibility and Attractiveness | Fourth Theme 8 Initiative National Strategic Program for Occupational Title Safety and Health Initiative This initiative aims to establish regulations, laws, and legislations related Description to occupational health and safety in the workplace. This is deemed a major factor in workforce attractiveness, stability and productivity. In addition, it has a positive impact on the private sector specifically and the economy in general. The laws will be based on four pillars: Raising awareness of occupational health and safety importance and enhancing prevention culture and knowledge; building capabilities regarding occupational health and safety; developing occupational health and safety laws and legislations; enhancing and implementing effective inspection procedures and reporting injuries in workplace. Leading Entity 9 Initiative Title Labor Education Program Initiative This initiative aims at educating and enlightening both the employee and Description employer of worker rights, work ethics, and obligations between the labour law parties in order to overcome the most prominent challenges faced by the Saudi labor market , which negatively affect the market attractiveness. Leading Entity 10 Initiative Work on Improving the Kingdom’s Rank in Global Title Talent Attraction Initiative This initiative will improve the attractiveness of the Kingdom to global Description talents as demonstrated by IMD’s World Talent Report by assessing the Kingdom’s current status and competitive advantages. Leading Entity 85 Fourth Theme | Labor Market Accessibility and Attractiveness 11 Initiative Improve the Contractual Relationship between the Title Employee and Employer Initiative This initiative aims to improve the contractual relationship between Description the employee and employer by amending of labor regulations and laws to allow expatriate’s job rotation and improve exit/re-entry, and final departure procedures. This will contribute to the increase of labor market’s attractiveness and competitiveness, especially for highly skilled expatriates. Leading Entity 12 Initiative Implement Work Programs in National Strategy Title for Persons with Disabilities Initiative This initiative aims at implementing the National Strategy for Persons Description with Disabilities, focusing on: Facilitating the employment of persons with disabilities by amending labour regulations and laws, creating a database, establishing and activating integrated national disability registry in terms of medical, educational, social, and professional evaluation for the purpose of monitoring the number, type, and level of disability cases; developing and activating special programs to increase society’s awareness about the rights of persons with disabilities, as well as the awareness of persons with disabilities; providing vocational qualification for persons with disabilities and concerned parties; focusing on the development and activation of the work programs for persons with mental illnesses and intellectual disabilities; and expanding the employment services in private, public, and third sectors. Leading Entity 13 Initiative Title Notarize and Digitalize Labor Contracts Initiative This initiative aims at obliging business owners to upload and update the Description employment contract information of the private sector employees (Saudis and non-Saudis); ensuring the validity of data entered by employees periodically via e-service; and utilizing the service in employee and employer contractual relationship improvement initiative in order to draft a standard contract. Leading Entity 86 Labor Market Accessibility and Attractiveness | Fourth Theme 14 Initiative Empower Women in Civil Service and Promote their Title Participation in Leadership Roles Initiative This initiative aims to increase women participation ratio in the labor Description market at all the levels of government positions. This will be done by promoting women to senior leadership positions in government authorities within the civil service, investing in women’s capabilities, expanding work options for women, and increase women’s participation in order to achieve gender balance. Leading Entity 15 Initiative Title Workers Accommodation Program Initiative The initiative will update arrival and departure procedures and improve Description domestic workers accommodation facilities in collaboration with the private sector. The initiative will also establish a new operating model for accommodations that solve current challenges while increasing efficiency, improving effectiveness and reducing costs. Leading Entity 16 Initiative Title Provide Childcare Services for Working Women Initiative This initiative aims to empower Saudi working women to join the labor Description market while being reassured regarding the care provided to their children during their work period. Saudi working women will be able to enroll their their children in any childcare service centers licensed by “Qurrah” e-system. Leading Entity 87 Fourth Theme | Labor Market Accessibility and Attractiveness 17 Initiative Title Support and Facilitate Women Transportation Initiative This initiative aims to support Saudi women working in the private sector Description by providing transportation solutions to and from their workplace.The initiative will develop a program to provide the transportation service and publish reports highlighting the number of beneficiaries of the program. Leading Entity 18 Initiative Develop the Labor Disputes Amicable Settlement Title Law Initiative This initiative will improve the attractiveness of the Saudi labor market legal environment, Description which is one of the most important factors impacting the labor market. The initiative includes the following projects: • Re-engineering operational procedures and applying updated operating models. • Operational and legal development of amicable settlement departments. • Automating the procedures and developing the electronic systems and services. Leading Entity 88 Fifth Theme Digital Transformation Fifth Theme Digital Transformation This theme will enable sustainable digital transformation by developing regulations, laws, and legislative enablers. Additionally, it will overcome challenges that may hinder digital transformation in the government, private, and non-profit sectors by developing the Kingdom’s e-government, digital economy, and enhancing the related government services and improving its quality and digital infrastructure. The theme will also support the Fourth Industrial revolution technologies. Digital Transformation | Fifth Theme Participating Entities Strategic Objectives: 3.3.2 Develop the digital economy 5.2.4 Develop the e-Government 92 Digital Transformation | Fifth Theme Key KPIs KPI Strategic Objective Baseline * 2025 Target Contribution of the 13% 19.2% Digital Economy to GDP 2017 Number of Initial Digital Business Develop the Digital 10 150 Models Economy 2019 2023 Target Number of Participants 0 in Digital Awareness- 2020 1,060,000 Activities Kingdom’s Rank in the 44 26 UN EGDI 2016 2024 Target Savings Resulting from 0.61 billion Digital Government 3.24 billion Initiatives 2019 Develop the Measurement of e-Government 45% Government Digital 75% Transformation 2019 Digital Transformation Maturity for Key 60% 92% Government Services 2016 * The baseline reading is the initial value of the KPI when it was assigned to NTP 93 Key Initiatives 1 Initiative Stimulate Investment in Deploying Fiber Optic Title Networks in Urban Areas Initiative This initiative aims to stimulate investment in the fiber optic networks in Description urban areas. In addition, it aims to cover 60% of houses in the Kingdom by providing financial and regulatory support. This will improve the economic feasibility of investments in the Kingdom’s digital infrastructure. Leading Entity 94 Digital Transformation | Fifth Theme 2 Initiative Title Create a Sustainable Environment to Promote the IT and Telecommunications Industries and Keep Pace with Rapid Developments Initiative This Initiative aims to develop a national information technology plan in Description coordination with the private sector which identifies priorities, mandates and key requirements. It will also improve local content and emerging technologies adoption rate. The initiative also will partake in government projects and build technical expertise. Finally, the initiative will continuously update the sector’s policies, strategies and legislation. Leading Entity 3 Initiative Launch a Comprehensive Program to Spread Digital Title Awareness, Digital knowledge, and Build National Human Capital to Drive Digital Transformation Initiative This initiative aims to bridge the gap between supply and demand for national Description talents in the information technology and telecom sectors by developing highly qualified talents. This will be achieved by providing training programs and scholarships across the Kingdom. Additionally, the initiative will increase the availability of technical resources and spread technical awareness. Leading Entity 4 Initiative Develop the Strategy, Road Map, and Basic Enablers Title for the Digitization of High Priority Sectors Initiative This Initiative aims to accelerate digital transformation by supporting high Description priority sectors to greatly impact the digital economy development by: • Detailing digital transformation plans and road maps for high-priority sectors and supporting their implementation. • Utilizing modern and emerging technologies to address national challenges and clarify social and economic impacts. • Measuring digital transformation and economy as well as the development of periodic reports that includes challenges and opportunities. • Studying the legislative environment and working models and supporting building a solid digital infrastructure, which can support both government and private sectors in raising the digital economy contribution to GDP. Leading Entity 95 Digital Transformation | Fifth Theme 5 Stimulate and Adopt Digital Innovation by Initiative Title Supporting Entrepreneurs and Domestic Digital Companies Initiative This Initiative aims to support digital innovation and entrepreneurship by Description facilitation of access to target segments, talent, data, technology, support, markets, and finance. Leading Entity 6 Apply Effective Governance and Common Initiative Title Standards for E-government and Enabling the Improvement of User Experience Initiative This Initiative aims to develop effective governance and common Description standards to support government entities and foster effective interaction with citizens, residents and companies. In addition, this initiative scope of work focuses on appropriate solutions to implement an effective strategy and joint standards such as digital government standards and policies as well as central resource management solutions. Further, this initiative will develop the Government E-services Observatory 2.0 as well as measure government digital transformation and customer satisfaction. Leading Entity 7 Stimulate the Expansion of Telecommunications Initiative Title Services by Allocating Frequency Spectrum and Streamlining the Process for Obtaining Permits Initiative This initiative aims to stimulate the expansion of telecommunication Description services by allocating frequency spectrum and streamlining the process for obtaining permits. In addition, the initiative will allocate additional frequencies to broadband telecommunication services allocated to military, security, and civil authorities.The initiative will also prepare a national strategy for spectrum allocation and establish frameworks for partnerships between the Ministry of Municipal, Rural Affairs and Housing and telecommunications and IT service providers for facilitating broadband services deployment. Leading Entity 96 Digital Transformation | Fifth Theme 8 Initiative Launch of Shared Smart Systems and Title Applications for Government Transactions Initiative This initiative aims to launch shared systems and applications to improve Description the customer experience by increasing the participation and accessibility of government services and information. In addition, it will accelerate the transformation to smart government and improve the digital capabilities of government entities by supporting and launching platforms, applications and shared services among government entities. Leading Entity 9 Initiative Enhance Digital Security in the Telecommunications and Information Technology Title Sector Initiative This initiative aims to raise the maturity of cybersecurity and business Description continuity in the information technology and telecommunication sectors. This will improve confidence in the digital economy. The initiative will achieve this aim through developing frameworks, policies, standards, and models for the sector to help identify cybersecurity risks and prioritize remediation plans. Additionally, the initiative will develop policies and standards that will ensure the existence of business continuity plans suitable for the risks they are mitigating. Leading Entity 10 Initiative Develop and Activate Comprehensive and Open Title Government Platforms Initiative This initiative aims to increase the usage of government e-services Description provided compared to traditional service methods. It will address the issues leading to low usage of government e-services. This will be achieved by developing platforms, models and programs addressing the root causes of citizens’ and residents’ low use of e-services. Moreover, the initiative includes adopting and developing a comprehensive e-government concept, which aims to enhance integration and provide a streamlined and secure experience for all customers. Leading Entity 97 Digital Transformation | Fifth Theme 11 Initiative Launch of Government Cloud and Improving Title Government Integration Initiative This initiative aims to improve integration of government e-services and Description platforms by promoting the adoption of government and commercial cloud services. Additionally, the initiative will increase the number and variety of services between government entities by upgrading the government service bus “Takamul”, automate the connection and service exchange. Leading Entity 12 Stimulate Investment in the Deployment of Initiative Title Telecommunications and Wireless Broadband Services in Rural Areas Initiative This Initiative aims to stimulate investment in basic telecommunications Description services for rural areas around the kingdom and expand coverage of high- speed wireless broadband networks to 70% of households in rural areas by providing financial and regulatory support. Additionally, it aims to increase the economic feasibility of investment in the digital infrastructure. Leading Entity 98 Digital Transformation | Fifth Theme 13 Improve Internet Service Quality and Sustainability Initiative and Develop an Attractive Environment for the Telecommunications Sector via the Modernization of Title Licensing and Regulatory Frameworks Initiative This Initiative aims to increase domestic Internet traffic and utilize neutral Description Internet exchange points to improve Internet service quality, which can be measured via tools and platforms that will be developed to measure Internet quality in the Kingdom. In addition, the initiative will conduct a study for enhancing infrastructure reliability and quality as well as improving investment opportunities in hosting services at a national level and that will contribute to digital economy growth in the Kingdom. Leading Entity 14 Initiative Rationalize Government Information Technology Title Expenditure and Avoid Redundant Spending Initiative This initiative aims to increase the efficiency of government spending on Description e-services by implementing technical practices to develop e-government , such as development and standardization of IT specifications, centralization of IT resources, improve procurement efficiency, and use of service level agreements with private sector. Leading Entity 99 Digital Transformation | Fifth Theme 15 Initiative Deploy Broadband in Critical Areas Title Initiative This Initiative aims to provide wireless broadband services in critical service Description centers, such as security centers, Red Crescent centers, and border guard posts across the kingdom. This will be done by stimulating investment and establishing of an infrastructure fund that aims to develop the national digital infrastructure. Leading Entity 16 Initiative Expand and Raise Broadband Quality in the Title Kingdom’s Regions Initiative This initiative aims to improve and raise broadband quality in the Kingdom by Description stimulating investments and establishing an infrastructure fund concerned with the development of digital infrastructure. The initiative will provide data speeds of no less than 100 Mbps to 85% of households across the Kingdom and data speeds of no less than 20 Mbps to 95% of households. Leading Entity 17 Telecommunications and IT System’s Legislation and Policies Initiative Title Initiative This initiative aims to establish a modern information technology and Description telecommunications sector, which will attract investments by providing policies and legislation that support the national transformation strategy. Leading Entity New Initiative 100 Sixth Theme Private Sector Empowerment Sixth Theme Private Sector Empowerment This theme removes obstacles hindering private sector from reaching it full potential, sustainably. The private sector will be enabled through facilitating business, improving communication channels with the business community, and attracting foreign and domestic direct investments. The private sector sustainability will be improved through developing the retail sector along with the required regulations and laws. Furthermore, emerging national start-ups will be supported to compete regionally and globally to become leaders in their industries through improving their brands, presence, and competitiveness to ensure their success and thus achieve the ambitions of Vision 2030. Sixth Theme | Private Sector Empowerment Participating Entities 104 Private Sector Empowerment | Sixth Theme Strategic Objectives: 3.1.1 Enhance ease of doing business 3.1.6 Attract foreign and local investments 3.3.5 Enable the development of the retail sector 3.7.1 Support national champions to consolidate their leadership globally 3.7.2 Develop promising local companies into regional and global leaders 4.3.2 Grow SME contribution to the economy 4.3.3 Grow productive families contribution to the economy 5.3.2 Strengthen communication channels with citizens & business community 6.2.2 Enhance businesses’ focus on the sustainability of the economy 105 Sixth Theme | Private Sector Empowerment Key KPIs KPI Strategic Objective Baseline * 2025 Target Number of large Support national national companies, champions to 21 whose global presence 45 consolidate their 2019 has been strengthened presence globally Promising companies’ Develop promising progress towards their local companies into TBD 80% transformation into regional and global leading regional and global leaders companies Local investment flows TBD TBD Attract foreign and local investments 17.11 95.4 FDI flows billion billion 2019 Business community’s Strengthen satisfaction with communication 90% 93% government communication channels with citizens & 2020 channels business community Distance to Frontier *(Ease Facilitate Doing 61% of Doing Business Report) Business 81% 2017 Retail sector’s Enhance ease of doing 10% 12% contribution to GDP business 2019 * The baseline reading is the initial value of the KPI when it was assigned to NTP 106 Private Sector Empowerment | Sixth Theme Key KPIs KPI Strategic Objective Baseline * 2025 Target %21.9 Grow SME %29.9 SMEs contribution to GDP 2016 contribution to the economy Volume of productive SAR 360 SAR 18.8 families sales million billion supported by Social Grow productive Development Bank 2016 families contribution to the economy Number of productive families benefiting from 3,000 92,374 Social Development beneficiaries beneficiaries Bank’s services 2016 Companies applying Enhance businesses’ focus on the 0% minimum sustainability 80% standards sustainability of the 2020 economy * The baseline reading is the initial value of the KPI when it was assigned to NTP 107 Key Initiatives 1 Initiative Identify, Prepare & Evaluate Promising Saudi Title Companies With Potential Global Presence Initiative The initiative aims to identify promising Saudi companies with the ability Description to compete internationally and gain market leadership in short or medium term. The initiative will assess their suitability and readiness level to expand internationally. Leading Entity New Initiative 108 Private Sector Empowerment | Sixth Theme 2 Initiative Evaluate the Regulatory and Legislative Aspects Title to Improve the External Investment Environment The initiative aims to conduct a thorough study that aims to develop effective Initiative and comprehensive business models to improve policies, systems, legislation, Description processes, and incentives in relevant government entities. Subsequently, this will ease the foreign direct investments in leading and emerging national companies and will improve their global competitiveness. Leading Entity 3 Initiative Evaluate and Classify Potential Leading National Title Companies to Enhance International Presence Initiative The initiative aims to evaluate and classify potential leading national Description companies, including assessing the feasibility of global expansion initiatives provided by each leading company. Leading Entity 4 Initiative Establish the Smart National Investment Management System Title Initiative The initiative aims to establish and manage a national investment platform Description for the purpose of managing the investor journey including internal and external stakeholders through providing comprehensive and innovative services and solutions, increasing investor’s satisfaction, improving investor experience, and increasing potential investors’ number. Leading Entity New Initiative 109 Sixth Theme | Private Sector Empowerment 5 Initiative Market the Kingdom as a Destination to attract Title Investment Initiative The initiative aims to activate the unified national brand for marketing and Description attracting investments in the Kingdom, “Invest Saudi”. In coordination with all other ministries and government bodies, the Ministry of Investment (MISA) will work on unifying messages and joining efforts regarding the development and implementation of marketing and media campaigns as well as the organization of and participation in events and forums. Leading Entity 6 Initiative Operation of Negotiation and Investment Deals Center Title Initiative The initiative aims to operate the Negotiation Center to offer investment Description opportunities, benefits, and incentives. This will be conducted interactively, allowing the investors to obtain all information and hold meetings in- person or virtually with relevant parties. Moreover, this will enable them to enter into negotiations and conclude investment deals using the unified national brand for marketing and attracting investments in the Kingdom, “invest Saudi”. In coordination with all other ministries and government bodies, the Ministry of Investment works on unifying messages and joining efforts regarding the development and implementation of marketing and media campaigns as well as managing and organizing the participation in events and forums. Leading Entity 7 Initiative Provide Services to Major Local and Foreign Title Strategic Investors Initiative The initiative aims to develop the services provided to major local Description and foreign strategic investors inside and outside the Kingdom. The development process will be conducted through launching a unique program that provides offers with tailored benefits. The purpose of these offers is to respond to the challenges encountered by investors with various government authorities. This will improve the investment environment to be more attractive via sustainable solutions offered to investors to improve their trust. Subsequently, this will help in increasing in GDP, creating of jobs, reviewing of the current operating model, and development of the targeted operating model for business centers and added-value services. Leading Entity 110 New Initiative Private Sector Empowerment | Sixth Theme 8 Initiative Document and Conduct Studies to Improve Title Investor’s Journey Initiative The initiative aims to study and assess the investor’s current experience and Description journey by using tools to measure the investor’s satisfaction, quality of services provided, and time spent at each procedure. In order to achieve the Initiative’s objectives, proposals will be produced to develop the procedures in line with the best international standards. This is to serve investors and support them in investment process’s various phases, while providing a full set of ongoing follow- up and performance monitoring services such as: Tablets, time and appointment booking software, cameras, process monitoring software, display screens, instant translation, and Interactive voice response (IVR). In addition to seeking investors’ feedback, continuing to work on improvement of investor journey and experience, providing interactive reports for measurement of investor journey to measure investors’ satisfaction and confidence in business environment in the Kingdom, and documenting comprehensive procedures guide for the investor journey. Leading Entity 9 Initiative Develop Investment Opportunities to Attract Title Foreign and Local Investors Initiative The initiative aims to study and include investment in national and Description sectoral strategies in cooperation with government authorities who own these opportunities. Moreover, it will study potential opportunities arising from recent pandemics. In addition, the initiative focuses on determining the affected sectors by the pandemic and generate relevant investment opportunities. Furthermore, the initiative will support relevant government entities and provide services to current and potential domestic and foreign investors. The main objective is to increase the investor’s satisfaction, which has a direct positive impact on investment attraction which will bring in new qualitative and quantitative projects. Leading Entity 10 Initiative Studying Existing Incentive Packages and Title Developing their Implementation Plans for Target Sectors Initiative The initiative aims to analyze current incentives in high priority sectors, Description conduct studies and benchmarks to identify the appropriate incentives for each sector, and design a set of incentives to attract investors. Leading Entity New Initiative 111 Sixth Theme | Private Sector Empowerment 11 Initiative Improve Trade Legislations Title Initiative The initiative aims to improve trade laws and regulations in accordance Description with the international best practices in trade fields as well as reflecting international trade laws on domestic laws and that subsequently will contribute to supporting the private sector. Leading Entity 12 Initiative Launch Products Safety Program Title Initiative The initiative aims to launch 3 packages of technical regulations among Description a series of pre-approved procedures. this will ensure the reliability of certifying entities through a formal application, product traceability, and effective monitoring of markets. in addition, e-systems will be launched to ensure smooth product transportation across borders. Leading Entity 13 Initiative Digital Transformation of Ministry of Commerce (MC) Title Initiative The initiative aims to develop the Ministry of Commerce’s technical Description capabilities including development and establishment of IT infrastructure and joint technical services platforms as well as automation of technical systems and processes for transformation into digital technology and to raise the system’s information security level. Leading Entity 112 Private Sector Empowerment | Sixth Theme 14 Initiative Develop Commercial Franchises Title Initiative The initiative aims to study and develop operational guides and apps Description for commercial franchises. In addition, the initiative includes supporting the franchise system, including studying and preparing the regulatory environment; establishing consultation, training programs, and services; providing services to beneficiaries; and spreading the commercial franchise culture. This includes the establishment of a franchise e-academy, in addition to the organization of relevant events and exhibitions. Furthermore, the initiative aims to create a website and e-portal, and promote domestic brands as trade opportunities via development of domestic brands and attraction of international ones. Leading Entity 15 Initiative Tools and Enablers to Develop Trade and Title Investment Laws and Policies Initiative Description The initiative aims to provide tools and enablers for the development and application of trade and investment laws and policies so that they can be clear, effective, and applicable, as well as provide legal assistance tools, minimize setbacks, and facilitate access. Leading Entity 16 Initiative Commercial Pledge Law Application Enablers Title Initiative The initiative aims to create enablers ensuring commercial pledge success Description as well as proper application of the laws by using the Unified Mortgage Register. The process will be executed electronically. Leading Entity 113 Sixth Theme | Private Sector Empowerment 17 Initiative Promote Innovation and Transform Inventions into Title Emerging Enterprises Initiative The initiative aims to promote innovation in a way that serves SMEs. It will Description enable SMEs to apply innovation concepts in their organizations through ‘Fikra’ platform which is an interactive crowdsourcing platform. Patents will be supported to be commercialized which in turn will promote further innovation. Additionally, annual exhibitions will be held to showcase innovation and annual awards will be given. Leading Entity 18 Initiative Empower the National Program for Combating Commercial Concealment Title Initiative The initiative aims to combat commercial concealment in a number of Description major sectors by working on studying each sector, specifying the causes of commercial concealment, and finding solutions for them. In addition, the initiative aims to increase SMEs contribution to economical growth, which has been greatly impeded by commercial concealment. Leading Entity 19 Develop and Promote Self-Employment Culture and Entrepreneurship Principles Initiative Title Initiative The initiative aims to promote entrepreneurship principles and self- Description employment culture through developing content, awareness campaigns, special programs, and camps that target current and potential entrepreneurs as well as students, in addition to the establishment of an entrepreneurship council. Leading Entity 114 Private Sector Empowerment | Sixth Theme 20 Initiative Support SMEs Growth Title The initiative aims to establish support programs to SMEs where each Initiative entity’s need would be analyzed as per their business model which in turn Description would help its growth and stability. Analysis will take into consideration the size (ultra small, small, medium, etc.) and the need (training programs, interventions, etc.). Additionally, the initiative will launch ‘Tomoh’ portal which will provide SMEs with access to many services such as financing, leadership development, business networking, and product enhancement. SMEs will be connected with large enterprise to partake in the public/ private procurement process and the goal is to have SMEs responsible for 30% of tenders by initiative end date. Leading Entity 21 Initiative Encourage Entrepreneurs to Access Retail Sector Title Initiative The initiative aims to encourage Saudi entrepreneurs to invest in the Description retail sector by developing an integrated guide for stores operation and clarifying governmental and private sector requirements for operating a store, in addition to clarifying the store’s internal operational procedures for doing business and building up innovative business models for retail in a way that contributes to reducing operational costs and enables competitiveness. Furthermore, entrepreneurs will be encourage to enter the market and understand consumer behavior through a program that simulates the actual market, and by collaborating with the private sector in allocating spaces for SMEs in markets and commercial complexes. Leading Entity 22 Initiative National Competitiveness Center (NCC) Title Initiative The initiative aims to support NCC in achieving its objectives that are Description related to the Kingdom’s competitive environment development and improvement and to improve the Kingdom’s ranking in global indexes and reports, which is achieved through identifying, studying, and analyzing obstacles and challenges that encounter the public and private sectors; and proposing solutions, initiatives, recommendations, and reforms; and following up their implementation. Leading Entity 115 Sixth Theme | Private Sector Empowerment 23 Initiative Develop and Improve the Quality of Retail Title Sector’s Stores Initiative The initiative aims to uplift retail stores’ quality in their various sub-sectors Description as per (ISIC4) classification, which will be achieved through updating the municipal requirements for building materials stores and auto parts stores as well as laundries, in addition to developing and measuring retail sector’s work environment quality index for the purpose measuring employees’ satisfaction towards work environment, and contributing to motivation of enterprises to compete in its improvement for attracting and maintaining talents. Leading Entity 24 Support and Develop Business and Initiative Title Entrepreneurship Complexes, Accelerators and Incubators Initiative The initiative aims to establish, support and organize the co-working Description spaces, entrepreneurship complexes, accelerators, and incubators through addressing challenges that face emerging ideas and projects owners by providing the required support such as training, development, financing solutions services and investment. Leading Entity 25 Initiative Title Launch Legal Metrology Initiative The initiative aims to establish a comprehensive framework of procedures Description and policies regulating the legal metrology in private and public sectors as well as conforming legal metrology authorities to laws and regulations issued by SASO. Leading Entity 26 Initiative Title Bankruptcy Law Application Enablers Initiative The initiative aims to prepare and arrange the necessary requirements Description to ensure the efficient enforcement of the bankruptcy law, and according to leading international practices including preparation of infrastructure, legislative structure, executive entities, and support programs, in cooperation with relevant internal and external authorities, in addition to enabling bankruptcy law with tools contributing to effective law enforcement. Leading Entity 116 Private Sector Empowerment | Sixth Theme 27 Initiative Protect Domestic Products Against Unfair Title Practices and Enable Access to Overseas Markets Initiative The initiative aims to protect national products against harmful practices Description in international trade via anti-dumping agreements and defending the Kingdom’s exports in dumping lawsuits in general, as well as enabling access to overseas markets via FTAs and establishment of awareness programs for domestic exporters and manufacturers to benefit from the existing trade agreements and preserve their business interests. Leading Entity 28 Initiative Establish Infrastructure to Stimulate and Enable Title E-commerce Initiative The initiative aims to coordinate with all relevant parties’ efforts affecting Description the development of e-commerce, ensuring their integration in a manner that serves field development, and proposes solutions to surmount obstacles hindering progress. Leading Entity 29 Initiative Develop Productive Projects for Citizens Title Interested in Self-Employment Initiative The initiative aims to provide financial and non-financial services Description (technical & vocational qualification and training) to all citizens seeking self-employment in order to enable them to develop their small productive projects which contributes to raising their income level and creating job opportunities, which is achieved through the governance of loans granting priorities in line with the needs of sustainable development as well as supply and demand as per studies conducted in target regions and specified sectors, in addition to collaboration with non-profit organizations to ensure geographical coverage as well as reaching and enabling beneficiaries to establish their profit-generating projects. Leading Entity 117 Sixth Theme | Private Sector Empowerment 30 Saudi Business Center Initiative Title Initiative The initiative aims to facilitate business establishment, and provide all Description relevant services and activities according to international best practices in order to address current challenges faced during the process of obtaining licenses from a number of government authorities and the lack of connectivity, the initiative will provide value-added services via physical and e-service centers, in integration with relevant authorities. In addition, the initiative is aimed at enabling the Saudi Business Center to establish and manage unified and comprehensive e-platforms for providing services and activities and managing the financial statements e-filing program “qawaem”. Leading Entity 31 Initiative Develop Financial Solutions and Establish SMEs Title Bank Initiative The initiative aims to find new financing solutions to bridge SMEs financing Description gap directly and indirectly via the government, commercial banks, and private sector financing via SMEs bank establishment and operation. Leading Entity 32 Initiative Title Regions and Sectors Development Programs Initiative The initiative aims to study the development of a road map for the following Description sectors: Information and telecommunication, real estate activities, entertainment and leisure, agriculture, retail, support and management services as well as financial and insurance activities, in addition to studying the development of regions road map based on SMEs national strategy priorities. Leading Entity 118 Private Sector Empowerment | Sixth Theme 33 Initiative Title Develop SMEs E-Commerce Initiative The initiative aims to build up and provide integrated high-quality programs Description for activating and developing the e-commerce sector for entrepreneurs and SMEs as well as providing support services and enablers for a sustainable and prosperous e-commerce system. Leading Entity 34 Initiative Title Stimulate Unicorn Companies Initiative The initiative aims to provide practical support for distinguished Description enterprises for their transformation into unicorn companies during a several years journey including financial support, facilitation of access to government authorities, establishment of partnerships with large companies, consultation services, and access to markets, which increases SMEs contribution to GDP. The initiative will focus on the Kingdom’s promising sectors by providing solutions, services, and support based on the needs of each company nominated for the program. Furthermore, the selection criteria will be specified based on market study. Leading Entity 35 Initiative Stimulate Entrepreneurship and Empower Real Title Estate Sector SMEs Initiative The initiative aims to achieve the outputs of real estate sector development Description road map study to stimulate entrepreneurship and to empower SMEs through offering investment opportunities available in this sector in order to bridge current gaps represented in improvement of customer's experience in searching for a house. Furthermore, the initiative will adopt smart and eco-friendly buildings as well as developing future construction methods and creating alternative financing solutions through real state FinTech solutions. Leading Entity New Initiative 119 Sixth Theme | Private Sector Empowerment 36 Initiative Title Develop “Bainah” Call Center Initiative The initiative aims to develop a unified call center for government Description entities through which they can receive and address customers inquiries, feedback, and complaints; evaluate customers feedback; and enhance government authorities’ roles regarding serving and supporting customers in addressing the challenge of having multiple platforms for accessing the business sector. Leading Entity 37 Initiative Rules of Commercial Contracts’ Confidence Title Enhancement Initiative The initiative aims to prepare and arrange necessary requirements to Description ensure the effective and efficient application of commercial contract documentation law according to international best practice, and this is one of the many reforms that will improve the Kingdom’s rank in World Bank indices, specifically the commercial contract enforcement indicator which enables investors (companies - individuals) to benefit from contract documentation, including the preparation of infrastructure and legislative structure, in cooperation with relevant internal and external authorities (the Ministry of Justice and the Ministry of Investment). Leading Entity 38 Initiative Business Community Communication Improvement Title Initiative The initiative aims to enhance distinguished and well-established Description relationships between government authorities and the business community in order to improve the quality of the services provided to reach excellence level. Services provided to each sector will be through a package of programs, procedures, and standards provided in order to improve the business environment and develop the government authorities’ current communication channels in the business community. Leading Entity New Initiative 120 Private Sector Empowerment | Sixth Theme 39 Initiative Develop Programs to Promote Personal Finance and Title Self-Employment Initiative The initiative aims to launch awareness campaigns about self-employment Description and personal finance, and to develop the awareness materials required to educate citizens about entrepreneurship, self-employment, and financial savings cultures. Leading Entity 40 Initiative Governance and Activation of Productive Title Families' Bylaw Initiative The initiative aims to activate productive families bylaw through enactment Description of laws and legislations required for ensuring the organization of productive families' work and their micro-projects as well as the facilitation of doing business. Leading Entity 41 Initiative Develop Productive Projects for Social Security Title Families, Who Are Capable to Work Initiative The initiative aims to provide loans as well as training and qualification Description programs to social security services’ beneficiaries to enable them to practice their projects and supports them in fulfilling their needs, in cooperation with Social Security Department and non-profit sector. Leading Entity 42 Initiative Title National Campaigns Initiative The initiative aims to plan, implement, organize, and support the national Description campaigns to highlight the Kingdom’s achievements, support Vision 2030, enhance communication channels with citizens, and raise government authorities transparency level. Leading Entity 121 Sixth Theme | Private Sector Empowerment 43 Initiative Train, Qualify and Raise Awareness of Private Sector’s Sustainability Title Initiative The initiative aims to develop comprehensive training programs to train Description trainers and private sector personnel on how companies apply sustainability practices, and to enable them to issue sustainability reports and develop comprehensive guides including private sector’s sustainability definition and responsibility as well as details on the application of sustainable practices. Leading Entity 44 Initiative Regulatory Framework and Legislations of Private Title Sector Sustainability Initiative The initiative aims to specify the appropriate approach to activate companies' Description adoption of sustainable practices and to enable the issuance of sustainability reports based on such practices which includes specifying reports issuance application phases and the companies targeted in each phase, in addition to the specifications of reports issuance periodicity and method, identification of targeted activities and re-evaluation of sustainability national standards to ensure their conformity with project’s objectives and orientation as well as their unification with relevant authorities standards. Furthermore, minimum standards will be specified, which the private sector shall apply based on compliance principle or interpretation. Leading Entity 45 Initiative Title National Platform of Private Sector Sustainability Initiative The initiative aims to provide comprehensive and unified national services Description concerned with all aspects of private sector sustainability on the social responsibility platform. Furthermore, services will include the feature of sustainability report issuance, uploading of data, training packages, transfer of knowledge as well as the enablement and enhancement of communication between private sector companies to share knowledge and best practices and to enhance private sector’s communication with the government. Leading Entity 122 New Initiative Seventh Theme Development of Economic Partnerships Seventh Theme Development of Economic Partnerships This theme aims to develop regional and global economic partnerships to form a strong integrated economy with Saudi Arabia and establish relationships in various economic fields and sectors. Furthermore, this theme seeks to identify investment opportunities to maximize the benefit from current and future economic partnerships to achieve the aspirations of Vision 2030, through evaluating existing economic partnerships with GCC, regional and global countries, identifying opportunities to enhance these partnerships, and create new economic partnerships. Seventh Theme | Development of Economic Partnerships Participating Entities Strategic Objectives: 3.6.1 Push forward the GCC integration agenda 3.6.2 Develop economic ties with the region beyond GCC 3.6.3 Develop economic ties with global partners 126 Development of Economic Partnerships | Seventh Theme Key KPIs KPI Strategic Objective Baseline * 2025 Target The number • Push forward the GCC of economic integration agenda TBD TBD agreements and partnerships • Develop economic ties with the region beyond GCC 17.11 FDI flows 95.4 • Develop economic ties billion billion with global partners 2019 * The baseline reading is the initial value of the KPI when it was assigned to NTP 127 Key Initiatives 1 Initiative Develop Economic Partnerships and International Title Agreements Initiative The initiative aims to enter into new economic partnerships and Description international agreements, develop current agreements in order to achieve the desired objectives, develop standards and plans to define partnership countries and future opportunities, conduct benchmark studies for counterpart countries, and benefit from previous experiences. Leading Entity New Initiative 128 Development of Economic Partnerships | Seventh Theme 2 Study and Monitor Available Opportunities to Sign FTAs with Major Countries or Trade Conglomerates, and Enhance Integration Between Initiative Title GCC Countries to Increase Access to Overseas Markets Initiative The initiative aims to support the General Authority for Foreign Trade to Description improve and facilitate the Kingdom’s export of products and services as well as the import of key agricultural and industrial products by signing Foreign Trade Agreements (FTAs) with major countries and economic unions. Leading Entity 3 Study Models to Encourage Investment while Initiative Providing Protection to Ensure State and Foreign Title Investor’s Rights Based on Global Best Practices Initiative The initiative aims to strengthen economic, social, technical and scientific Description cooperation with friendly countries to achieve the Kingdom’s objectives, through negotiation of bilateral investment agreements in order to improve investment flows and economic integration, and the establishment of cooperation framework programs with a number of countries. Leading Entity New Initiative 129 Communication and Media Department National Transformation Program Contact Details Email: Communication@ntp.gov.sa Postal address: Bldg. No. 2532 Grenada Business Park Ash Shuhada, Riyadh, KSA Postal Code: 13241 -7148 www.vision2030.gov.sa