National Agency for Food and Drug Administration and Control (NAFDAC) Strategic Plan (2018-2023)

3.3 Increase Revenue relevant Media other Dection Strengthen the Drive and Regulatory Devices Sustainability of Environment for Financial Best 1.4

2.4 Safety of Foods. Practices Adopt WHO Global Benchmarking Improve Customer Principles Complaint 4.3 Resolution Strengthen the

3.4 Platform for Easy 5.4

1.5 Ensure Strict Reporting of Implement an Strengthen Utilization of Adverse Events and

2.5 Efficient Overarching Controlled Drugs Timely Resolution Strengthen Procurement Information for Medical Laboratory Process Communication Purposes Systems Technology 3 NAFDAC STRATEGIC PLAN (2018 – 2023) CHAPTER FIVE RESULT FRAMEWORK & ACTIVITY TIMELINE PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 SF1: STRONG LEADERSHIP AND GOVERNANCE - Goal: To Build a Transparent Quality-Driven Management Structure for Strong Regulatory and Enforcement Framework

1.1.1. Implement IR-1.1.1.1. Level of Upgraded HRMIS Fully D, A&HRM Upgraded HRMIS Implement and sustain the and rollout the implementation of implemented 100% Implement version including upgraded HRMIS version upgraded HRMIS upgraded HRMIS by 2020 HRMIS by 2020 Performance including Performance version including and sustain till Management Management Module by 2020. x x x x x x x x x x x x x x x Performance 2023. Module Management implemented. Module. IR-1.1.2.1. 30% increase in the Achieve 10% D, A&HRM Adequate Proportion of current number of by 2020, 15% Provision of 1. Seek and obtain approval from additional staff. by 2021 20% human resources relevant government MDAs. x x x x

1.1.2. Provision of employees engaged by 2022 & 30% & equipment 2. Staff recruitment. additional human by 2023. and operational IR-1.1.2.2. Provision of 100 Procure 40% D, A&HRM Adequate Provision of additional vehicles by 2023 Proportion of additional by 2020, 75% operational operational vehicles. Ensure Disciplined and Motivated additional operational vehicles by 2021, 90% vehicles x x x x x x x x x x x x x x x x x x x x Management and operational vehicles to the Directorate, by 2022 & 1.1 Workforce procured Zones and States. 100% by 2023.

1.1.3. Provision of IR-1.1.3.1. Proportion Procure 100% of Achieve 50% DGN Provision of Procurement of additional additional of additional planned computer by 2020, 75% D, A&HRM adequate working tools computers computer units Units by 2021 90% ICT computer systems x x x x x systems. procured. by 2022 & and other working 100% by 2023. tools

1.1.4. Provision of IR-1.1.4.1. Ensure 60% Achieve 50% D, A&HRM Provision of Regular and timely maintenance materials Proportion of functionality of all by 2020, 55% optimized of material resources and resources and functional material material resources by 2021, 58% materials equipment x x x x x x x x x x x x x x x x x x x x equipment. resources and and equipment by by 2022 & 60% resources and equipment 2023 by 2023. equipment.

1.1.5. Develop and IR-1.1.5.1. Proportion All personnel job Achieve 100% D, A&HRM Improved service Regularly update personnel job update Job of personnel job specifications by 2020 and delivery specifications Specifications for specifications developed sustain till 2023 x x x x x each personnel developed /updated /updated. 4 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4

1.2.1. Review IR-1.2.1.1. 80% of required To achieve D, R&R Reviewed Review/develop relevant regulations and Proportion of Regulations and 65% by 2020, regulations and Regulations and Guidelines. guidelines for regulations and guidelines 70% by 2021, guidelines for x x x x x x x x x x regulatory guidelines received forwarded from 75% by 2022. & regulatory processes. from Directorates directorates 80% by 2023 processes. reviewed. reviewed by 2023.

1.2.2. Review and IR-1.2.2.1. 20% of Relevant To achieve D, Legal Reviewed Review of Relevant NAFDAC gazette NAFDAC Proportion of NAFDAC Laws, are 20% by 2023 NAFDAC Laws Laws. Laws relevant NAFDAC gazetted by 2023. x x x x x Laws reviewed/gazetted.

1.2.3. Litigations IR-I.2.3.1. Proportion 80% of all criminal Institute or D, Legal Effective Receive case files from I&E (Criminal & Civil) - of case files received action and civil respond to prosecution Directorate and institute cases Institute action in from I&E Directorate action are being 80% of when necessary x x x x x x x x x x x x x x x x x x x x criminal matte and cases instituted instituted or litigations against the Agency responded to yearly yearly Develop and Gazette Relevant 1.2.4. Legal IR-1.2.4.1. 90% of appropriate Achieve 90% D, Legal Agreements/MoU Regular advice, opinions,

1.2 Laws Opinions & Proportion of all advice, draft of yearly drafted agreement/ memorandum of Drafting - Study advice, opinions, agreements/ MOU’s understanding as necessary x x x x x x x x x x x x x x x x x x x x issues & advice, agreement/ completed yearly Draft Legal memorandum of documents understanding

1.2.5. Draft new IR-1.2.5.1. Draft 3 regulations Draft 1 D, FSAN New regulations Three regulations drafted and 3 food regulations Proportion of food and 3 guidelines by regulation and drafted and guidelines reviewed D, Legal and guidelines regulations and 2023 review 1 guidelines x x x x guidelines drafted guideline in reviewed 2020, 2021, 2022 & 2023

1.2.6. Notify IR-I.2.6.1. Proportion Notify stakeholders Notify 50% by D, FSAN WTO notified of 100% of regulations and stakeholders of of food regulations of 100% of relevant 2020, 75% by new regulations guidelines to be notified relevant draft and and guidelines draft and finalized 2021, 90% by and reviewed finalized food notified food regulations by 2022 & 100% guidelines regulations in 2023 by 2023 x x x x x x x x x x x x x x x x x x x x accordance with WTO-SPS Transparency agreement 5 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4

1.3.1. Maintain IR-1.3.1.1. Proportion 100% of NAFDAC All NAFDAC NAFDAC All NAFDAC Formation of QMS teams in all dedicated Quality of NAFDAC formations to formations Quality formations with NAFDAC Formations Teams across formations with maintain dedicated with dedicated Manager dedicated quality NAFDAC dedicated quality Quality Teams. QMS Teams by teams. x x x x x x x x x x x x x x x x formations. teams. 2020 and sustained till 2023

1.3.2. Refresher IR-1.3.2.1. 100% Refresher 100% of NAFDAC Well Trained staff Conduct QMS training for TMC, Training for Top Proportion of Training for Top relevant Quality QMS Steering committee and all Management, officers trained on Management, QMS officers trained Manager others QMS Steering QMS Steering Committee by 2020 & NAFDAC & Committee and implementation for and Directorates retrained till QMS Steering x x x x x x x x x x x x x x x x Directorates continual Quality team and all 2023 Committee Quality team and improvement others including all others Drivers. including Drivers.

1.3.3. Conduct IR-1.3.3.1. Proportion 100% Certification 50% -2019 D, PR&S Well Trained and Conduct certified training for Certification of certified QMS training for QMS 60%-2020 certified Quality QMS Steering committee and Entrench Quality training for QMS personnel Steering Committee 70%-2021 Managers and Quality managers x x x x x x x x x x x x x x x x x x x x Management Steering and all Quality 90%-2022 NAFDAC QMS steering

1.3 Committee and all Managers Quality committee Systems (QMS) in 100% -2023 NAFDAC Processes Quality Managers Manager

1.3.4. Conduct IR-1.3.4.1. 100% monthly Conduct 100% NAFDAC Sustained Quality 12 Directorate Quality meetings monthly Proportion of Directorate Quality of Quality Quality review meetings & 6 QMS Steering Committee Directorate Quality meetings meetings and meetings Manager & meetings Quality meetings conducted. bimonthly QMS yearly NAFDAC QMS x x x x x x x x x x x x x x x x x x x x and bimonthly Steering Committee Steering QMS Steering Quality Meeting. Committee Committee Quality Meeting

1.3.5. Conduct IR-I.3.5.1. Proportion Conduct 100% of 100% of audit NAFDAC Sustained Internal Conduct two internal audits in a Internal Audit of Internal Audit scheduled Internal conducted by Quality audit across year across the should be conducted Audit across the 2020 & Manager & Directorates x x x x x x x x x x Directorates. Directorates. sustained till QMS Steering 2023 Committee

1.3.6. Conduct IR-I.3.6.1. Proportion Conduct 100% of 100% of audit NAFDAC Regular risk 4 Risk Review meetings annually Quarterly Risk of quarterly risk Quarterly Risk conducted by Quality review meetings and updated Risk Register. Review Meeting. review meetings Review Meeting. 2020 & Manager & x x x x x x x x x x x x x x x x conducted sustained till QMS Steering 2023 Committee 6 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4

1.3.7. Conduct IR-I.3.7.1. Proportion Conduct 100% of bi- Achieve 50% - NAFDAC Regular review of Conduct bi-annual review of Needs and of scheduled review annual review of 2019 Quality needs/expectatio needs/expectations of interested expectation of of needs and Needs and 60%-2020 Manager & ns of interested parties Interested Parties expectation of expectation of 70%-2021 QMS Steering parties x x x x x x x x x x Review every six interested parties Interested Parties 90%-2022 Committee & months conducted by 2023 100% -2023 Directorate Quality Managers

1.3.8. Conduct IR-1.3.8.1. Conduct 100% of 100% of audit NAFDAC Regular process Conduct at least 4 process audits quarterly Process Proportion of scheduled quarterly conducted by Quality audit across the across the Agency Audit across the scheduled quarterly Process Audit 2021 & Manager Agency x x x x x x x x x x x x x x x x x x x x Agency Process Audit across across the Agency. sustained till the Agency 2023 conducted

1.3.9. Conduct IR-1.3.9.1. Conduct 100% of 100% of NAFDAC Sustained QMS At least 2 meetings should be QMS Proportion of scheduled QMS meetings Quality Management conducted in a year. Management scheduled QMS Management conducted Manager review meetings x x x x x x x x Review Meeting Management Review Meeting yearly Review Meeting yearly conducted

1.4.1. Conduct the IR-1.4.1.1. Level of Become a WHO Attain Maturity DG (NAFDAC), All GBT Quarterly assessment of all GBT Assessment of all maturity attained on Listed Authority level 3 by 2021, WHO-GBT Regulatory regulatory functions x x x x x x x x x x x x x x x x GBT Regulatory WHO- GBT (WLA) and level 4 by Coordinator functions functions 2023 assessed

1.4.2. Develop & IR-1.4.2.1. Agency All relevant Attain level 3 DG (NAFDAC), All relevant 1. Develop/Review and deploy all deploy all relevant attains a level 4 Regulations & by 2021, and WHO-GBT documents relevant Regulations & documents compliance on the Guidelines including level 4 by 2023 Coordinator (Manuals, SOPS, Guidelines including Manuals, (Regulations, benchmark scale by Manuals, SOPs, etc) etc.) Developed SOPs, etc) as required by 2022. Manuals, SOPS, 2023 are deployed by and deployed. x x x x x x x x x x x Adopt WHO Global 2. Conduct management review etc.) as required. 2023.

1.4 Benchmarking Tool meetings. (GBT) Principles 3. Maintain functional benchmarking team in every NAFDAC Formations by 2019

1.4.3. Train IR-1.4.3.1. 100 % competence Attain 80% NAFDAC Competence Train relevant personnel on use relevant personnel Proportion of improvement on competence by WHO-GBT improvement on of Global Benchmark Indicators on use of Global relevant staff Benchmarking tools 2021 and 100% Coordinator. Benchmarking and Procedures. x x x x x x x x x x x x x x x x Benchmark competent in WHO- by 2023 by 2023. tools. Indicators and GB principles Procedures. 7 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4

1.5.1.1 Level of staff Increase to 90%, Achieve 60% DG Improved 1. Deploy MS O356 and usage of MS 365, staff usage of by 2020, 70% Head, ICT Unit communication SharePoint SharePoint etc emails, outlook, by 2021, 80% and collaboration x x x x x x x x x x x x x x x x x x x x 2. Train Staff on Digital

1.5.1 Improve (Digital SharePoint, MS by 2022 and within the Agency Transformation and SharePoint Communications Transformation) Team 90% by 2023 usage and Collaboration

1.5.1.2 Improve Increase site visitors Achieve 20% DG Improved Review and update Website within and outside NAFDAC by 20 % yearly every year Head, ICT Unit communication periodically the Agency information and collaboration x x x x x x x x x x x x x x x x x x x x availability and and reliance with accessibility on stakeholders Agency’s website

1.5.2. Ensure 100% compliance To achieve 100% Achieve 60% DG Full compliance 1.Ensure Government Digital Compliance on IT with FGN IT compliance by 2023 by 2020, 70% Head, ICT Unit with NITDA Services (GDS) and IT projects Regulations and Regulation and by 2021, 80% guidelines implementation follows the Policy Policy by 2022 and provisions of National Economy 100% by 2023 Policy and Strategy (NDEPS), Nigeria e-Government. Strengthen 2. Master Plan, IT Projects Overarching Clearance Policy and Guidelines, x x x x x x x x x x x x x x x x x x x x

1.5 Information Nigeria e-Government. Communication 3. Interoperability Framework Technology (Ne-GIF), Nigeria Government Enterprise Architecture (NGEA), Nigeria Data Protection Regulation (NDPR) and other National ICT/e-Government Documents. IR-1.5.3.1. ISO To obtain ISO Achive DG Improved ICT Develop, implement, and 27001:2013 27001:2013 27001:2013 Head, ICT Unit systems maintain Information Security Implementation & Certification by Certification by Management System (ISMS) x x x x x x x x x x x x x x x x x x x x

1.5.3. Develop and Certification. 2021 2021 and Plan based on ISO 27001 implement sustain till standards. NAFDAC ICT 2023. Plans and IR-1.5.3.2. ISO 22301 To obtain ISO 22301 Achive ISO DG Improved ICT Develop, implement, and Enterprise Implementation and Implementation and 22301 Head, ICT Unit systems maintain Business Continuity and Architecture (EA) Certification Audit – Certification by Certification by Disaster Recovery Plan based on x x x x x x x x x x x x x x x x x x x x BCMS. 2022. 2022 and ISO 22301 standards sustain till 2023. 8 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 IR-1.5.3.3. ISO 27032 To obtain ISO Achive ISO DG Improved ICT Develop, implement, and Cyber Security 27032: Cyber 27032 Head, ICT Unit systems maintain cybersecurity risk Implementation and Security Certification by management Plan based on ISO Implementation and 2023. 22301 standards x x x x x x x x x x x x x x x x x x x x Strategy Certification. Strategy Certification by 2023.

1.5.4. Develop and IR-1.5.4.1. Number Implement 90% of Achieve 70% DG Highly skilled IT Train staff on IT systems and retain Skilled IT of professional IT scheduled IT by 2021, 80% Head, ICT Unit Staff and Management x x x x x x x x x x x x x x x x x x x x Staff Trainings scheduled professional by 2022 and Improved IT and implemented trainngs 90% by 2023 services delivery. SF2: INSTITUTIONALIZATION OF BEST PRACTICES - Goal: To improve Corporate Image of the Agency and the Country IR-2.1.1.1. Process 90% of Process 80% in D, R&R Improved 1. Provision of ICT driven Proportion of received 2019, 85% in efficiency in infrastructures and software. received applications applications by 2020, 88% in Registration and 2. Provision of hardware for listing 2023. 2021 & 90% in Regulatory (computers, printers, scanners). x x x x x x x x x x x x x x x x x x x x certificates/marketin 2023. processes 3. Training of staff and

2.1.1. Improve g authorization stakeholders efficiency in processed. Registration and IR-2.1.1.2. 80% of Marketing 70% in 2019, D, R&R Marketing 1. Provision of ICT driven Regulatory Proportion of Authorization 75% in 2020, Authorizations infrastructures and software. processes through marketing Licenses are issued 78% in 2021 & issued within 2. Provision of hardware the x x x x x x x x x x x x x x x x x x x x authorizations to applicant within 80% in 2022 timelines (computers, printers, scanners). Implementation & Improve Efficiency approved/issued the stipulated and sustain till 3. Training of staff and sustenance of a in all NAFDAC within timelines. timelines by 2023. 2023. stakeholders robust e- Processes (from IR-2.1.1.3. Ensure 100% Achieve 60% in D, R&R Timely forwarding Meet the 5 days stipulated 2.1 registration Registration to Proportion of compliance with 2020, 70% by of Samples to the timeline for sending collected platform by 2023. Enforcement) collected samples stipulated timeline 2021, 90% by laboratories samples to the laboratory. sent to the for sending 2022. & 100% x x x x x x x x x x x x x x x x x x x x laboratories within collected samples to by 2023 timelines. the laboratory (5 days) is met by 2023

2.1.2. Provide a IR-2.1.2.1. Develop and deploy Achieve 40% D, R&R Comprehensive Review 5, develop 5 new Comprehensive Proportion of 90% of required by 2020, 50% Governing regulations and develop 15 new Governing required guidelines, guidelines and SOPs by 2021, 70% Framework for SOPs and review 35 existing Framework for SOPs and by 2023 by 2022 & 90% Registration and SOPs for regulatory processes in x x x x x Registration and reviewed/developed by 2023. Regulation of Food, Drugs, Cosmetics, Medical Regulation of by 2022. Products for Devices, and other emerging Regulated Regulated Regulatory Issues Products by 2023. Products. 9 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 IR-2.1.2.2. Train 80% of staff Achieve 50%, D, R&R Trained staff on Conduct yearly training for staff Proportion of staff on guidelines & SOP 60% 70% & review of on review of SOPs and guidelines trained on review of development/revie 80% by guidelines and x x x x x guidelines & SOPs w by 2023 2020,2021, SOPs 2022 & 2023 IR-2.1.2.3. Level of Develop 60% of Achieve 40% D, R&R Standardized CTD 1. Develop 1 CTD Guidances & completion of the identified CTD by Q3 2019, Guidelines. development of Guidances 60% by Q4 x x x x x x x x x x x x x x x x x x x x 2. Training of staff and identified CTD Documents 2023. 2019 & sustain stakeholders on CTD Guidances guidance document. till 2023. IR-2.1.3.1. 90% of applications Achieve 90% D, CER Strengthened Timely treatment of applications Proportion of for chemical/raw by 2020 and inspection of for chemical warehouse D, VMAP application for materials sustain till chemical inspections. x x x x x x x x x x x x x x x x x x x x chemical/raw warehouse 2023. warehouses. materials warehouse inspections treated inspections treated. by 2020.

2.1.3. Strengthen IR-2.1.3.2. the inspection of Proportion of 90% of treated Achieve 90% applications for D, CER Applications chemical/raw applications are by 2020 and Treat applications within chemicals/raw handled within x x x x x x x x x x x x x x x x x x x x materials within stipulated sustain till D, VMAP stipulated timelines. materials warehouse timelines warehouses. timelines by 2023. 2023. inspections treated within timeline IR-2.1.3.3. 100% of Permits Achieve 100% D, CER More effective Produce a list of Products Proportion of issued electronically by 2020 and permit issuance implicated as toxic to humans D, VMAP x x x x x x x x x x x x x x x x x x x x Chemicals E-Permit by 2020. sustain till and updated list of banned issued. 2023. substances; classification of Variation of registered products IR-2.2.1.1. 60% of staff to 60% of staff D, PR&S Training Coordinate trainings and

2.2.1. Proportion of trained participate in at- trained in programs awareness programmes for staff Implementation of Staff least one training 2019, 2020, identified and and stakeholders. x x x x x x x x x x x x x x x x x x x x trainings and staff programme every 2021, 2022, implemented development year. and 2023 Build Capacity of programmes to IR-2.2.1.2. Decrease Reduce staff Achieve 40%, D, PR&S Specific training Yearly Assessment Of Staff Staff and improve staff and in specific training training needs to 30%, 20%, needs reduced Training Needs

2.2 Stakeholders stakeholders’ needs. 10% by year 2023 15%, 10% by x x x x x x x x x x x x x x x x x x x x operational 2019, 2020, performance. 2021, 2022 & 2023 IR-2.1.1.3. Rate of Increase staff Achieve 70%, D, A&HRM Increased staff Bi-Annually Staff Performance Improvement in Performance by 75%, 80%, productivity Evaluation x x x x x Staff Performance 90% by 2023 85%, 90% by 2019, 2020, 10 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 2021, 2022 & 2023 IR-2.3.1.1. Achieve 50%, Continuously convey the Disseminate 85% of Improved Proportion of 60%, 70%, Agency's programmes NAFDAC information NAFDAC 80%, 85% by D, PA (sensitization, workshops, and information dissemination x x x x x x x x x x x x x x x x x x x x information 2019, 2020, Head, ICT events, Press Releases, DGs through social through social disseminated 2021, 2022 & keynotes/speeches/addresses)

2.3.1. Strengthen media. media through social media 2023 on our Digital platforms. dissemination of NAFDAC IR-2.3.1.2. Disseminate messages via Proportion of Disseminate 85% of Achieve 50%, Increased Information on Social and other NAFDAC NAFDAC 60%, 70%, dissemination of

2.3 NAFDAC’s Activities Media Platforms information information 80%, 85% by Quarterly press releases and information in Relevant Media disseminated through 2019, 2020, D, PA Weekly NAFDAC and your x x x x x x x x x x x x x x x x x x x x through through conventional media 2021, 2022 & Health Television programme conventional conventional media (Television, Radio, 2023 media (Television, Radio, print) by 2023. respectively print).

2.3.2. Increase IR-2.3.2.1. Hold quarterly 4 meetings Director, PA Well informed Hold 4 meetings yearly. collaborations Proportion of meetings with each in 2019, stakeholders with stakeholders collaborative stakeholders every 2020, 2021, x x x x x x x x x x x x x x x x x x x x by 2022 meetings with year. 2022 & 2023. Stakeholders held.

2.3.3. Disseminate IR-2.3.3.1. Disseminate at least 50% by 2019, D, PRS Research findings Disseminate research findings research findings Proportion of 90% of research 60% by 2020, Head, ICT and M&E reports using Agency’s online resources, using Agency’s research findings findings by 2023. 70% by 2021, disseminated. bulletins, electronic, print media online resources, disseminated 80% by 2022 and other outlets. x x x x x x x x x x x x x x x x x x x x bulletins, per/annum. 90% by 2023 electronic, print media and other outlets.

2.4.1. Evolve IR-2.4.1.1. 100% of complaints Achieve 70% - Head, Reforms Effective Develop guideline/SOPs for Improve Customer effective Proportion of resolved within 2019 resolution of receiving and handling customer Complaint resolution of complaints resolved timelines by 2023. 75%-2020 customer complaints.

2.4 Resolution x x x x x customer within stipulated 80%-2021 complaints. complaints in a timelines 90%-2022 timelier manner 100% -2023 11 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 IR-2.4.1.2. 100% of NAFDAC Achieve 80% Head, Reforms Designated and Designate and sustain customer Proportion of formations to have by 2019 & sustained Service desk officers in all NAFDAC formations designated 100% by 2020 customer Service NAFDAC formations by 2019. x x x x x x x x x x x x x x x x x x x x with designated customer Service & sustain till desk officers in all customer Service Desk Officers by 2023 NAFDAC Desk Officers 2020. formations. IR-2.4.1.3. Database Existence of Achieve 100% Head, Reforms Complaints Develop and maintain on complaints Consumers’ by 2020 & database Complaints database. x x x x x x x x x x x x x x x x x x x x Developed. Complaints sustain till 2023 developed. database by 2020 IR-2.5.1.1. 90% of required 70% by D, LS Laboratory Timely acquisition and supply of Proportion of Laboratory 2019,75% by instruments, adequate laboratory equipment required Laboratory instruments and 2020, 85% by reference and reference x x x x x x x x x x x x x x x x x x x x instruments and reference standards 2021, 88% by standards materials/standards. consumables provided by 2023 2022, 90% by provided. provided. 2023 IR-2.5.1.2. 95% of collected 80% by D, LS Timely analysis of Staff training and Capacity

2.5.1. Improve Proportion of samples are treated 2019,85% by Lab samples especially in the area of Analytical received samples by 2023. 2020, 88% by Analytical method review x x x x x x x x x x x x x x x x x x x x Processes In the treated and 2021, 90% by Laboratories released. 2022, 95% by 2023 IR-2.5.1.3. 80% of results 60% by D, LS Timely release of Staff training and Capacity Proportion of released within 2019,65% by Lab results especially in the area of Strengthen received samples timelines by 2023. 2020, 70% by Analytical method review x x x x x x x x x x x x x x x x x x x x 2.5 Laboratory Systems treated within 2021, 75% by timelines 2022, 80% by 2023 IR-2.5.1.4. 90% export samples 60% by 2020, D, LS (F) Increase the Prioritized export samples and Proportion of of regulated 70% by 2021, proportion of all ensure the samples are analyzed D, LS (D) analyzed export products analyzed 80% by 2022 & analyzed export within 3 weeks of submission. x x x x x x x x x x x x x x x x x x x x samples within within timelines by 90% by 2023 samples of timelines. 2023 regulated products.

2.5.2. Improve and IR-2.5.2.1. 80% of NAFDAC 65% by 2019 D, LS (Food), 80% of NAFDAC 1.Regular training of laboratory sustain Proportion of Laboratories attain 70% by 2020, D, LS (Drug) Laboratories ISO staff Laboratory NAFDAC ISO certification by 75% by 2021, certified 2. Pre-Qualification of all x x x x x x x x x x Quality Systems Laboratories that 2023. 78% by 2022 & suppliers attain ISO 80% by 2023 certification. 3. Internal Audits 12 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 IR-2.5.2.2. 80% of NAFDAC 70% by 2020, D, LS (Food), Improved 1. Staff training on Metrology Proportion of Test test Methods are 75% by 2021, D, LS (Drug) Laboratory and in all testing techniques Methods that are ISO certified by 80% by 2022 Quality Systems 2. Annual calibration of ISO certified. 2023. equipment and other measuring devices and Preventive maintenance. 3. A Scope extension to cover x x x x x x x x x x x x x x x x x x x x other testing e.g. AAS for herbal samples. 4. Participation in ILT and PT 5. Obtain and sustain International Certification for all NAFDAC laboratories and test methods IR-2.5.2.3. Full implementation 70% by 2019 D, LS Efficiency and 1. Development and Proportion of of risk-based policy 80% by 2020 cost Communication of a risk-based samples analyzed by 2023 90% by 2021, effectiveness. policy. using risk-based 100% by 2023 2. Personnel training on related Laboratory Document Review and use of x x x x x x x x x x x x x x x x x x x x Technique. LIMS. 3. Generation of data and data analysis on upgraded LIMS. 5. Provision of soft/hardware IR-2.5.2.4. NAFDAC Obtain & Sustain NAFDAC D, LS (D) WHO-PQ attained 1. Procurement and installation Laboratory, Yaba WHO Pre- Laboratory, & sustained of laboratory equipment. attain WHO-PQ. Qualification for Yaba attain 2. Regular replacement of NAFDAC Central WHO-PQ by laboratory consumables x x x x x x x x x x x x x x x x x x x x Drug Control and 2020 and 3. Regular training of laboratory Biologics sustain till staff Laboratories 2023. IR-2.5.2.5. Procure and 60% by 2019 D- LS (F) Mobile Procurement and installation of Proportion Mobile commission 25 70% by 2020 Laboratories mobile laboratories D- LS (D) Laboratories Mobile Laboratories 80% by 2021, procured. x x x x x procured and by 2023 90% by 2022 & deployed 2022. 100% by 2023 IR-2.5.2.7. 70% no of planned 50% by 2020, DG, NAFDAC; Exposure and Consistent participation of Proportion of participations in int’l 60% by 2021, Ds-LS Participation of NAFDAC laboratories in int’l planned laboratory 65% by 2022 & NAFDAC laboratory programmes. participation in programmes 70% by 2023 Laboratories in x x x x x Laboratory Int’l attended by 2023. int’l programs. Programmes attended. 13 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 SF3: SAFETY AND QUALITY OF REGULATED PRODUCTS - Goal: To ensure Safe and Quality Regulated Products that are fit for both Local and Foreign Markets

3.1.1. Strengthen IR-3.1.1.1. Level of Achieve and sustain Reduce to 7%, D, I&E Reduced level of 1. Yearly Survey on quality of Intelligence and Substandard and 5% of Substandard 6% and 5% by SF medicines in medicines Enforcement falsified medicines in and Falsified 2019, 2020 and circulation 2. Provision of 100 units of field x x x x x x x x x x x x x x x x x x x x activities Nigeria medicines in 2021 & sustain kits and tools for on-the-spot circulation by 2023 till 2023 detection of fake and counterfeit products in the country. 3. 1.2. Improved IR-3.1.2.1. 50% Increase in the Achieve 35% DG 50% Increase in 1. Identification of source Collaboration with Proportion of the number of alerts by D, PID the countries for illicit drugs Regulatory increase in the received by 2020, 40% by D, NCS number of alerts 2. Risk profiling of importers Authorities of number of alerts NAFDAC on 2021; received by Exporting received by NAFDAC incoming 45% by 2022 & NAFDAC on 3. Collaboration with Countries; on incoming Illicit/Falsified Drugs 50% by 2023 incoming International Narcotics Shipping Lines Illicit/Falsified Drugs. tracked Illicit/Falsified Controlled Board (INCB) for alert x x x x x x x x x x x x x x x x x x x x and Whistle Drugs tracked notification Blowers from 4.Create database for input of Reduce Significantly Identified alerts Substandard and Vulnerable 5. Engage the CRIA Agents for Falsified/Counterfeit Exporting prompt alerts on failed products

3.1 Pharmaceutical countries Products and IR-3.1.3.1. Proportion 90% of requested Achieve 70% D, DER Strengthened Conduct regular GMP Unwholesome Food of requested GMP GMP inspections by 2020; 80% D, VMAP GMP inspections inspections. inspections conducted by 2023. by 2021, 85% D, FSAN x x x x x x x x x x x x x x x x x x x conducted. by 2022 & 90% by 2023 IR-3.1.3.2. 90% of requested Achieve 70% D, DER Strengthened Conduct regular GMP Proportion of GMP inspections by 2020; 80% D, VMAP GMP inspections inspections. requested GMP conducted within by 2021, 85% x x x x x x x x x x x x x x x x x x x x

3.1.3. Strengthen inspections timelines by 2023. by 2022 & 90% GMP inspections conducted within by 2023 timelines IR-3.1.3.3. Proportion Ensure that 90% of Achieve 70% in D, DER Improved 1. Regular monitoring of pharma of Pharmaceutical pharmaceutical 2020, 80% by D, VMAP capacity of local manufacturing companies facilities inspected manufacturing 2021 85% by pharma 2. Improve timely submission of with satisfactory facilities are 2022 & 90% by companies inspection reports. x x x x x x x x x x x x x x x x x x x GMP. compliant by 2023 2023. 3. Improve timely submission of sampled pharmaceutical products to laboratories 14 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 IR-3.1.3.4. Ensure that 90% of Achieve 70% in D, FSAN Improved 1. Regular monitoring of Food Proportion of Food/feeds 2020, 80% by D, VMAP capacity of local manufacturing companies Food/Feeds facilities manufacturing 2021 85% by Food producing 2. Improve timely submission of inspected with facilities are 2022 & 90% by facilities inspection reports. x x x x x x x x x x x x x x x x x x x satisfactory GMP. compliant by 2023 2023. 3. Improve timely submission of sampled food products to laboratories IR-3.1.3.5. Proportion Strengthen GMP Achieve 20% D, DER GMP compliant Regular inspections of herbal of herbal medicines Inspection of herbal by 2020, 40%, herbal medicine manufacturing companies manufacturing medicines and 50% by manufacturing facilities inspected manufacturing 2021, 55% by facilities x x x x x x x x x x x x x x x x x x x x with satisfactory facilities to ensure 2022 & 60% by GMP that at least 60% 2023 are consistently compliant by 2023 IR-3.1.4.1. 60% of Medicines Achieve 35% D, DER Strengthened Increase routine inspections of Proportion of manufactured by 2020, 40% Regulatory local manufacturing facilities medicines locally by 2023 by 2021, 55% Controls of Local x x x x x x x x x x x x x x x x x x x x manufactured by 2022 & 60% Manufacturing

3.1.4. Strengthen locally. in 2023 Companies capacity of local IR-3.1.4.2. 10% of APIs Achieve 2% by D, DER Increased local Increase routine inspections of Pharmaceutical Proportion of APIs obtained locally by 2020, 4% by availability of APIs local API sources manufacturing x x x x x x x x x x x x x x x x x x x x sourced locally. 2023. 2021 8% by facilities to 2022 & 10% in improve 2023 compliance and IR-3.1.4.3. At least 80% of Achieve 60% D, DER Drug Master 1. Training of staff on Drug self sufficiency Proportion of staff relevant staff with by 2020, 70% Reviewers Master review. with capacity for API capacity for by 2021, 75% available x x x x x x x x x x x x 2. Training of stakeholders DMF review comprehensive API by 2022 & 80% Drug Master File by 2023. review by 2023

3.1.5. Strengthen IR-3.1.5.1. Achieve the Achieve DG, NAFDAC; NAFDAC 1. Provision of relevant Clinical Trials. Designation of Designation of designation as D, DER designated as a guidelines and SOPs. NAFDAC as a WHO NAFDAC as a WHO Regional Regional Centre 2. Sign an MOU with NHREC Regional Centre by Regional Centre of Centre by of Excellence & specifying input requirements, 2023 Excellence for 2023. sustained responsibilities and Clinical Trials by x x x communication exchange by the 2023. two institutions (NAFDAC and NHREC involved in Clinical Trial oversight. 3. Continuous training of staff and stakeholders. 15 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4

3.1.6. Improve IR-3.1.6.1. Achieve 70% of Achieve 40% DG, NAFDAC Improved 1 Collaborate with relevant Strategic Proportion of planned by Q4 2019, collaboration and stakeholders. partnership planned collaborations and 50%, 60%, 65% alignments with 2. Promote the Alignment of collaborations and alignments by 2023 and 70% in stakeholders Regulatory Standards across x x x x x x x x alignments 2020,2021,202 multiple countries to facilitate established. 2, & 2023. greater efficiency in key Regulatory Functions.

3.2.1. IR-3.2.1.1. Conduct 100% of Achieve 100% D, PV-PMS Bi-annual 1. Itemization of criteria for Categorization of Proportion of sampling and of set D, DER structured PMS inclusion of products into target food and medical structured PMS of testing of target performance D, LS (D) Conducted And list for PMS products into target products medicines and target each D, I&E Institutionalized 2. Develop protocol for risk- high, medium and conducted per Foods in 2021, 2022 year from Zonal Directors based sampling and testing of low risk due to a quarter, year and 2023 2021-2023 target products large number of 3. Periodic training of multi- products and the directorate survey team x x x x x x x x x x x x x x x x x x x x huge cost of 4. Risk-based sampling and conducting testing country-wide PMS 5. OOS/Failure investigations and prompt regulatory actions eg. placement of holds, mop-up, seizures, etc Strengthen Risk- 6. Dissemination of findings to Based Post- stakeholders Marketing 3.2.2. Heightened IR-3.2.2.1. Conduct 100% of Achieve 100% D, PV-PMS Sustained 1. Mystery shopping

3.2 Surveillance of Food PMS and GDP Proportion of PMS activities and yearly of set D, DER efficient and 2. Mop-Up inspections and Medical inspections at scheduled PMS GDP inspections performance D, LS (D) effective PMS 3. “Placement of Hold” wholesale, activities, GDP scheduled in 2021, target D, I&E systems country- inspections Products x x x x x x x x x x x x x x x x x x x x distributors and inspections 2022 and 2023 Zonal Directors wide 4. GDP inspections retail facilities conducted per 5. Sampling and testing of food and medical products quarter, year 6. Investigation of consumer complaints

3.2.3. Effective IR-3.2.3.1. Effectively Achieve 100% D, PV-PMS Strengthened 1. Implement SOP for recall of recall of violating Proportion of oversight recall of of recalls of D, I&E recall systems for violating products products from the violating products violating products violating violating products 2. Training and retraining of supply chain to recalled per quarter, by MAHs products by MAHs MAHs on recalls protect the public year 3. Communicating information on recalls to relevant authorities x x x x x x x x x x x x x x x x x x x x eg WHO, SGF, JIB etc. 4. Remove violating products (SF) medical products from the supply chain via appropriate regulatory actions 16 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4

3.3 Strengthen 3.3.1. Improve IR-3.3.1.1. Proportion 80% of registered 50% by 2020, D, FSAN Improved quality 1. Routine monitoring of Regulatory inspection and of food and feeds food, feeds and 60% by 2021, D, VMAP and safety of food/feed production facilities. Environment for monitoring of production facilities medication facilities 70% by 2022 & food, feed and 2. Training and sensitization of Safety of Foods. food/feeds monitored/inspected inspected by 2023. 80% by 2023. animal farmers, distributors and agro production medications. dealers on safe and responsible facilities. use of pesticides and agro- chemicals in 2 geo-political zones. x x x x x x x x x x x x x x x x x x x x 3. Implementation mandatory HACCP Policy in animal feed and animal feed manufacturing facilities. 4. Conduct GMP/GHP Inspections and forward such reports to R&R in a timely manner. IR-3.4.1.1. 100% of available Achieve 85% D, NCS Improved control 1. Carry out drug abuse Proportion of finished Narcotics is by 2020 95% of Narcotics and sensitization awareness finished Narcotics utilized by health by 2021; 100% control programmes. utilized by health facilities by 2023. by 2022 & Substances to 2. Collaborate with International facilities. sustain till 2023 identify diversion Narcotics Control Board for alert and abuse. notification. 3. Increase monitoring to ensure compliance with requirements x x x x x x x x x x x x x x x x x x x x

3.4.1. Improved for distribution of controlled Ensure Strict control of substances Utilization of Narcotics and 4. Implement the Zonal

3.4 Controlled Drugs for controlled distribution of finished narcotics Medical Purposes Substances to 5. Timely issuance of permits to identify diversion import and clear psychotropic and abuse. substances. IR-3.4.1.2. Effective 90 % increase in Achieve 85% D, NCS Improved 1. Regular sensitization and documentation of compliance to by 2020 95% compliance enlightenment programmes controlled requirements for by 2021; 100% 2. Conduct regular inspections to substances to avert importation by 2022 & x x x x x x x x x x x x x x x x x x x x verify proper storage and diversion and abuse. /distribution of sustain handling and utilization of controlled controlled substances and substances. precursor chemicals. 17 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 IR-3.4.1.3. Conduct 80% of Achieve 65% D, NCS Reduced drug 1. Conduct regular Drug abuse Proportion of Drug scheduled Drug by 2020 70% abuse in Nigeria Sensitization and awareness abuse Sensitization abuse Sensitization by 2021; 750% programmes in schools, markets x x x x x x x x x x x x x x x x x x x x and awareness and awareness by 2022 & 70% 2. Pay advocacy visits to opinion programmes programmes by 2023 leaders conducted SF4: CONTINUOUS MONITORING ALONG THE SUPPLY CHAIN - Goal: To Safeguard the Health of the Population 90% of planned Achieve 75%, D, PV/PMS Improved GDP 1. Conduct training of NAFDAC GDP inspections 80%, 85% and D, DER compliance staff on GDP inspections. conducted 90% in 2020, D, PID 2. Carryout regular GDP x x x x x x x x x x x x x x x x x x x x 2021, 2022, D, I&E inspections 2023 Ensure that 60% of Achieve 40%, D, PV/PMS Improved GDP Carryout GDP inspections. drug wholesalers 50%, 55% and D, DER compliance and distributing 60% in 2020, D, PID x x x x x x x x x x x x x x x x x x x x Strengthen Good facilities are 2021, 2022, D, I&E IR-4.1.1.1. compliant. 2023 Distribution Practice Proportion of of Regulated planned GDP 100% adherence to Achieve 90% D, PV/PMS Improved GDP Timely submission of inspection Products from Pre- 4.1.1. Strengthen timelines for key by 2019, 100% D, DER compliance reports inspections x x x x x x x x x x x x x x x x x x x x Shipment and Local GDP Inspections GDP processes. by 2020 and D, PID conducted

4.1 Manufacturers to sustain till 2023 D, I&E the End User within Develop a data base Achieve 70%, D, PV/PMS Improved GDP Continuous profiling of facilities the country and directory of 80%, 90% and compliance involved in the distribution and (Nigeria). D, DER 100% of facilities 100% in 2020, sale of medicines and other involved in the 2021, 2022, D, PID regulated products. x x x x x x x x x x x x x x x x x x x x distribution and sale 2023 of medicines and D, I&E other regulated products. IR-4.1.1.2. Train 90% of Achieve 60%, D, PV/PMS Improved GDP Training of staff on GDP Proportion of relevant Personnel 70%, 80% and Inspection Inspections D, PR&S x x x x x x x x x x x x x x x x x x x x relevant staff trained on GDP Inspections 90% in 2020, competence on GDP Inspections 2021, 2022, 2023 Ensure Quality of IR-4.2.1.1. Procure 95% of Achieve 70% DGN Improved control Procurement of identified 4.2.1. Pharmaceutical Proportion of identified by 2020, 80% D, DR&RA of illicit regulated technologies for track and trace Implementation of D, PV/PMS

4.2 Products via identified track and technologies for by 2021,90% products system x x x x x x x x x x x x x x x x x x x x Traceability implementation of trace technologies track and trace by 2022 & 95% Systems nationwide Track procured system by 2023 18 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 and Trace System IR-4.2.1.2. Deploy 90% of Achieve 60% DGN Improved control Deployment of procured using GS1 Standards Proportion of procured by 2021, 80% D, DR&RA of illicit regulated technologies for track and trace and other Detection procured GS1 technologies for by 2022 & 90% D, PV/PMS products system and Truscan detection systems compliant track and GS1 track and trace by 2023 device trace system and Truscan NAFDAC x x x x x x x x x x x x x x x x x x x x protocols/technologi detection device Traceability es, and Truscan Office Detection Devices deployed IR-4.2.1.3. Level of Implement Achieve 40% D, DR&RA Effective 1. Development and Review of implementation of traceability system by 2021, 50% D, FR&RA detection of relevant guidelines traceability systems and SFs detection by 2022; D, PV/PMS falsification and 2. Training of relevant staff and Truscan for 60% of 60% by 2022 & NAFDAC illicit distribution use/detection Pharmaceutical sustain till 2023 Traceability of regulated products Office products IR-4.2.1.1. Increase by 50% the Achieve 35% DGN 1. Improved track Procurement of more detection Proportion of acquisition and by 2020, 60% D, I&E and trace devices and adequate training of identified innovative deployment of ICT by 2021; D, PV/PMS (visibility) of staff on use of track and trace portable devices (to systems and 70% by 2022 NAFDAC pharmaceutical technology screen for poor protocols for and sustained Traceability products in the x x x x x x x x x x x x x x x x x x x x quality medicines) improved I&E, PID by 2023 Office supply chain 2. Improved procured and and PMS activities detection of SF tracebility protocols by 2021. products adopted IR-4.2.1.2. Deploy 100% of Achieve 35% DGN 1. Improved track Deployment of more traceability Proportion of procured innovative by 2020, 40% D, I&E and trace applications/detection devices

4.2.1. Empower procured innovative portable devices to by 2021; D, PV/PMS (visibility) of and enhance NAFDAC pharmaceutical portable devices (to screen for poor 45% by 2022 & traceability Traceability products in the x x x x x x x x x x x x x x x x x x x x screen for poor quality medicines 50% by 2023 knowledge and Office supply chain quality medicines) surveillance 2. Improved deployed capacity of staff detection of SF products IR-4.2.1.3. Train 90% of Achieve 60%, D, I&E 1. Knowledgeable, Training of relevant staff on Proportion of relevant Personnel 70%, 80% and D, PR&S capable and traceability systems detection relevant staff trained on traceability 90% in 2020, NAFDAC confident devices acquired & deployed as on traceability systems 2021, 2022, Traceability personnel on well as on New/Current principles and understanding and 2023 Office track and trace Counterfeiting and Anti- x x x x x x x x x x x x x x x x x x x x systems, the use of applications, use of systems and Counterfeiting Technologies applications detection devices detection devices 2. Improved acquired & deployed acquired & detection of SF as well as on deployed as well as products New/Current on New/Current 19 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 Counterfeiting and Counterfeiting and Anti-Counterfeiting Anti-Counterfeiting Technologies Technologies by 2022.

4.3.1. Promote the IR-4.3.1.1. 80% increase in the Achieve 80% D, PV/PMS Improved 1. Continuous monitoring of ADR use of ADR E- Proportions of number of ADR by 2019 and dissemination of events reporting form reports generated report annually sustain till 2023 Adverse Events 2. Analysis and dissemination of x x x x x x x x x x x x x x x x x x x x available on the from the website. ADR events NAFDAC website. 3 Reporting of the results

4.3.2. Partner with IR-4.3.2.1. Increase to 80% the Achieve 80% D, PV/PMS Improved Continuous reporting of ADR to WHO to subscribe Proportions of number of ADR report by 2019 and dissemination of Upsalla Monitoring Centre and deploy Mobile reports generated annually. sustain till 2023 Adverse Events x x x x x x x x x x x x x x x x x x x x Strengthen the Safety Application from Med-safety Platform for Easy (Med-safety App) application Reporting of for Nigeria.

4.3 Adverse Events and 4.3.3. IR-4.3.3.1. 100% of identified PV Achieve 70% D, PV/PMS Improved ADR Continuos training and retraining Timely Resolution Training/Capacity Proportion of staff trained on the by 2020, 80% D, PRS reporting of identified PV staff on the building of identified staff processing and by 2021, 90% processing and analysis of ADR x x x x x x x x x x x x x x x x x x x x pharmacovigilance trained analysis of ADR by 2022, 100% reports. Staff. reports. by 2023

4.3.4. Engagement IR-4.3.4.1. Conduct 80% of Achieve 50% D, PV/PMS Improved ADR Continuus engagement and and Sensitization of Proportion of planned sensitization by 2020, 60% D, PA reporting Sensitization of Healthcare Healthcare planned workshops/programs by 2021, 70% providers and other stakeholders providers and other x x x x x x x x x x x x x x x x x x x x sensitization by 2022, 80% stakeholders on the workshops by 2023 various ADR conducted reporting platforms SF5: EFFICIENT FINANCIAL AND PROCUREMENT MANAGEMENT - Goal: To Promote, Sustain, and Reinforce Transparency & Accountability in the Management of the Financial Resources of the Agency

5.1.1. Improve IR-5.1.1.1. Proportion 80% of Achieve 50% D, F&A Improved Improve the implementation of Evaluation of of the approved planned/approved by 2020, 60% evaluation of planned/approved budget. Financial Goals. budget implemented budget by 2021, 70% financial goals. x x x x x within specified implemented by by 2022, 80% Adopt Responsible timeline. 2023. by 2023 and Balanced 5.1 5.1.2. Adopt IR-5.1.2.1. Track 100% of Achieve 100% D, F&A Efficient Resource Deploy ICT mechanism for Budgeting System processes for Proportion of resources utilized by 2020 and utilization tracking resource utilization x x x x x x x x x x x x x x x tracking Resource utilized resources sustain till 2023 Utilization. tracked

5.1.3. Review of IR-5.1.3.1. Proportion Quarterly Review 4 Review D, F&A Effective Review Conduct Quarterly Review existing Internal of quarterly review existing internal meetings Internal Control existing internal control systems. x x x x x x x x x x x x x x x x x x x Control Systems. meetings conducted. control systems. yearly Systems. 20 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4

5.1.4. Standardize IR-5.1.4.1. Achieve 100% Yearly D, F&A Standardized Yearly production of IPSAS Financial Proportion of Annual compliance with standardized Financial compliant financial statement Reporting Format. Financial Report Annual Report financial Reporting x x x x x Standardized In line standardization in reporting and Format. with IPAS. line with IPSAS. advisory management.

5.1.5. Enhance the IR-5.1.5.1. 20% of identified Achieve 5% by D, F&A Trained and Continuous Training of personnel capacity of staff Proportion of staff trained to Q4 2019 and proficient on Line X3 package, GIFMIS, on SAGE Line X3 identified staff proficiency level by 10%, 15%,18% Accounting Remita, IPSAS and IPPIS. x x x x x package, GIFMIS, trained to 2023. & 20% by Officers Remita, IPSAS proficiency level. 2020,2021,202 and IPPIS. 2, 2023)

5.2.1. Use of E- IR-5.2.1.1. Deploy 100% of 90% by 2019, D, F&A Automation of e- 1. Needs assessment for payment to Proportion of adopted electronic 100% by 2022 D, PID receipting, e- implementation across all PID Combat adopted electronic payments/collection and sustain till payment modules locations evasion by Clients payments/collection platforms by 2023. 2023. on PIDCARMS 2. Development and deployment & Concealment of platforms deployed concluded by of e-receipting and e-payment x x x x x x x x x x x x x x x x x x x x Imported by 2023. 2020 on PIDCARMS Regulated 3. Staff Training on use and Products. benefits of e-payments in evasion of NAFDAC clearing processes.

5.2.2. IR-5.2.2.1. 50% improvement Achieve 35% D, PR&S Strengthened Develop and deploy survey tools Strengthened Proportion of survey in the deployment by 2019, 40% survey system for through e-processes. Implement Agency- survey system for tools deployed per of survey tools by 2020, 45% Data Integrity & x x x x x x x x x x wide Business Data Integrity & quarter. through e-processes by 2021, 48% evidence-based Process evidence-based by 2023. by 2022 & 50% decision.

5.2 Management Digital decision. by 2023 Platform IR-5.2.3.1. 100% Of Quarterly 4 quarterly D, PR&S Strengthened Quarterly M&E inspections. Proportion of M&E M&E Reports M&E System. x x x x x x x x x x x x x x x x x x x x quarterly M&E visit Visits/exercises annually 5.2.3. conducted. Conducted Strengthened M&E System. IR-5.2.3.2. 100% Of M&E Bi-annual M&E D, PR&S Strengthened Conduct regular M&E reports Proportion of M&E Review Meetings Review M&E System. review meetings. x x x x x x x x reports review Conducted Meetings meetings.

5.2.4. Deployment IR-5.2.4.1. 100% planned M&E 100% of D, PR&S Strengthened Conduct Quarterly M&E Exercise of DHIS 2.0 Proportion of visits conducted. planned M&E system. Planned M&E quarterly M&E x x x x x x x x x x x x x x x x Exercises conducted. Exercises conducted 21 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 Produce 100% 100% M&E D, PR&S Strengthened Regular review and upload of Reports for M&E reports review M&E system. reporting templates. x x x x x x x x x x * x x x x x x x x x Visits conducted meetings held IR-5.2.4.2. 100% of 100% D, PR&S Full deployment Routine monitoring of timelines Proportion of Directorates and Directorates/zo of DHIS 2.0s of Directorates/zones report Directorates/Zonal Zonal reports nal reports via submission via DHIS x x x x x x x x x x * x x x x x x x x x reports submitted submitted via DHIS DHIS by 2023. via DHIS

5.3.1. Encourage IR-5.4.1.1. Increase by 50% 30%, 40%, 45% D, PID Increase by 50% Engagement of the Nigeria regular meetings Proportion of meetings with & 50% by meetings with Custom Service and other and advocacy meetings Nigeria Customs 2020, 2021, Nigeria Customs relevant MDAs visits to Nigeria conducted/carried Service and other 2022, 2023 Service and other x x x x x x x x x x * x x x x x x x x x Customs Service out relevant MDAs respectively. relevant MDAs and other relevant MDAs

5.3.2. Quarterly IR-5.4.1.1. Level of Increase by 90% Achieve 25%, D, F&A Increased revenue 1. Conduct quarterly revenue Increase Revenue Revenue increase in revenue revenue from that 45%, 70%, 85% generation surveillance visits. Drive and Surveillance Visits achieved yearly of 2018 & 90% by 2. Automation of payment x x x x x x x x x x x x x x x x x x x x Sustainability of 2019, 2020, platform

5.3 Financial Best 2021, 2022, Practices 2023.

5.3.3. Deploy and IR-5.4.2.1. 90% of identified Achieve 70%, Head, ICT Improved revenue 1.Conduct inventory of assets sustain new Proportion of regulatory activities 80%, 85%, generation. and applications to enhance technologies to identified regulatory provided ICT 90% by 2020, Asset Management. enhance activities provided support 2021, 2022, 2. Develop and publish service regulatory ICT support. 2023. catalog. x x x x x x x x x x x x x x x x activities 3. Adopt Cobit 5.0 and ITIL methodology 4. Provide guidance for acquisition and management of IT contracts.

5.4.1. IR-5.4.1.1. Carry out 100% of Every DG Efficient 1. Review and categorize the Institutionalize Proportion of procurement/tender procurement AD, procurement/tend proportion of Agency’s spending Transparent procurement ing activities in line /tendering Procurement ering system managed and unmanaged by the Procurement and /tendering activities with the activities Procurement Unit. Implement an Tendering process carried out in Procurement Act carriedout in 2. Digitalize internal requisition Efficient compliance with 2007 by 2023 line with laid process. 5.4 x x x x x x x x x x x x x x x x x x x x Procurement laiddown procedure down 3. Centralized purchasing to Process procedure reduce unmanaged spending 4. Effectively track and monitor supplier contracts 5. Adopt and deploy Procurement Management 22 NAFDAC STRATEGIC PLAN (2018 – 2023) PERFORMANCE JOURNEY TIMELINE 2019 2020 2021 2022 2023 S/N OBJECTIVES INITIATIVE KPIs RESPONSIBLE TARGET TRACKER OUTPUT ACTIVITY 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 Software to help bring more spend under management.

5.4.2. Reduce IR-5.4.2.1. 90% of Achieve 70%, DG Efficient 1. Minimize the time it takes to Procurement Proportion of Procurement 75%, 80%, 90% AD, procurement produce and approve a Cycle Procurements Activities done by 2020, 2021, Procurement system requisition completed (placed) within timelines 2022, 2023. 2. Get approved Purchase Orders within agreed (PO) into the hands of vendors timelines more quickly x x x x x x x x x x x x x x x x x x x x 3. Proactively monitor open orders 4. Provide vendor self-service portals to empower vendors to enter their own invoices

5.4.3. Reduce IR-5.4.3.1. Level of Reduce by 30% Achieve 10%, DG Efficient Purchase 1. Incorporate vendor self-service Average Cost of Reduction in Average Cost of 15%, 20%, 30% AD, Orders processing 2. Add mobile requisition and Processing Average Cost of Processing by 2020, 2021, Procurement approval capabilities x x x x x x x x x x x x x x x x x x x x Purchase Orders Processing Purchase Purchase Orders 2022, 2023 3. Using guided buying Orders catalogs and Punch-out tools

5.4.4. Review IR-5.4.4.1. Review Achieve 60%, DG Efficient Assessment of Service Providers Performance Of Performance Performance of 70%, 75%, 80% AD, procurement across all the Directorates by the Existing Service Records of Services 80% of Existing by 2020, 2021, Procurement system Staff of Procurement Unit x x x x x x x x x x x x x x x x x x x x Providers Providers Assessed Service Providers 2022, 2023. and Documented

5.4.5. Capacity IR-5.4.5.1. Train 30 staff Achieve 70%, DG Efficient Continuous training of staff Buiding of Proportion of including members 80%, 90% and AD, Procurement including members of Procurement Staff Identified Staff of Procurement 100% in 2020, Procurement System Procurement Planning and and Procurement Trained on Planning and 2021, 2022, Management Evaluation Committees Committee Procurement Evaluation 2023 members Methods, Committees on respectively Applications Of e- Procurement Procurement, Methods, x x x x x x x x x x x x x x x x x x x x Evaluation of Bids, applications of e- and Effective Procurement, Procurement Evaluation of bids, Process Record and and Effective Documentation Procurement Process record and Documentation 23 NAFDAC STRATEGIC PLAN (2018 – 2023) CHAPTER SIX MONITORING & EVALUATION FRAMEWORK This Strategic Plan (2018-2023) will only be successful when there is a clear- iii. Provide reliable data with which the performance of the Strategic plan can cut monitoring and evaluation framework that is realistic and up to date. This be measured. will enable the Agency to monitor her progress in real time and to make iv. Support evidence based and timely decision making. adjustment as necessary. The M&E framework is a product of many consultations and its indicators were chosen in a participatory manner to ensure ownership and collective responsibility. This Monitoring and Evaluation Plan serves as the tool for planning, implementing, tracking, and documenting progress towards the objectives and expected outcomes. It also serves as a guide for systematically tracking activity outputs and outcomes, and for documenting good practices as well as unintended consequences that will be shared with key stakeholders for learning purposes. The specific objectives of the framework are to: i. Ensure that all activities are carried out in order to achieve the objective of the Strategic plan. ii. Ensure that data collection is done routinely and consistently 24 NAFDAC STRATEGIC PLAN (2018 – 2023) NAFDAC MONITORING AND EVALUATION FRAMEWORK M&E Goal: Enhanced Agency Performance and Outcomes Strategic Objectives Main activities Verifiable indicators Means of verification Frequency Ensure that all activities are Implementation review ▪ Proportion of planned implementation review meetings ▪ Meeting reports Quarterly meetings/workshops with directorates. held ▪ Attendance register carried out in order to the ▪ Proportion of Directorates/Zones represented at review achieve the objective of the meetings Strategic plan. All Directorates/Units are monitored to ▪ Proportion of planned M&E visit conducted ▪ Monitoring report from PRS Quarterly ensure strict compliance with the ▪ Dashboard ranking Directorates and zones Directorate performance on strategic plan implementation activities provided in the Strategic Plan developed The Strategic Plan performance is ▪ Proportion of Directorate KPI baselines determined ▪ Strategic Plan review report Mid-term review (2021)/ reviewed as scheduled. ▪ Number of new indicators/activities introduced or End of Strategic Plan review removed during review report (2023) Ensure that data collection is Review/develop and pilot test all data ▪ Proportion of Directorates’ reporting templates ▪ Copies of data collection tools in Annually uploaded on DHIS done routinely and collecting tools for accuracy and use consistently consistency Train data collectors in appropriate ▪ Proportion of Data reporting officers trained on DHIS ▪ Training reports Annually methods of data collection using the use tools Collect data as at when due and in line ▪ Proportion of identified NAFDAC formation reporting ▪ Copies of monthly reports Half yearly with protocols via DHIS Provide reliable data with Ensure timely and accurate collection ▪ Proportion of Directorates reporting within approved ▪ Copies of M&E reports Monthly of data timeline which the performance of the Ensure data are clean and analyzed in ▪ Proportion of complete reports received ▪ Hard copies of data/ data stored Monthly Strategic plan can be a timely manner. in separate external drives measured. Timely collection, analysis, storage and ▪ Proportion of planned M&E validation reports ▪ Document of budget released Quarterly use of data developed ▪ Receipt of purchase Train M&E staff to understand M&E ▪ Proportion of M&E Staff trained on Core M&E activities ▪ Training Reports Annually principles and carry out due diligence ▪ M&E activity reports for all M&E activities in NAFDAC. ▪ Attendance register ▪ Pre and post tests Support evidence based and Ensure that organization’s decisions ▪ Proportion of M&E reports discussed at council meeting ▪ Research and M&E reports Annually timely decision making based are based on facts and figures derived ▪ NAFDAC TMC/SMC reports on Agency wide data. from data analysis ▪ Attendance register Top management commit to data ▪ Proportion of Management decisions emanating from ▪ NAFDAC TMC/SMC reports Annually demand and information use (DDIU) evidences gathered from M&E reports ▪ Attendance register 25 NAFDAC STRATEGIC PLAN (2018 – 2023) M&E Goal: Enhanced Agency Performance and Outcomes Strategic Objectives Main activities Verifiable indicators Means of verification Frequency 26