Regulation of the Minister of Tourism of the Republic of Indonesia no. 14 of 2016 on Guidelines for sustainable tourism destination

Article 1 Sustainable Tourism Destination are implemented in accordance with the guidelines that are listed within the attachment as an integral part of this Ministerial Regulation.

Article 2 The guidelines as referred to in Article 1are references for the Government, local government and other stakeholders in the development of sustainable tourism destination.

Article 3 The scope of the guidelines for Sustainable Tourism Destination include: a. the management of sustainable tourism destination; b. the economic benefits to local communities; c. the cultural preservation for the community and visitors; and d. the environmental conservation.

Article 4 (1) The Minister determines a sustainable tourism destination based on the recommendation given by the Expert Team. (2) The expert team as referred to in section (1) is determined by the Minister based on the proposal submitted from the deputy in charge of the development of tourism destination.

Article 5 (1) The determination of sustainable tourism destination as referred to in Article 4 section (1)is conducted through an assessment process (2) The assessment process as referred to in section (1) is conducted through the conditions and terms which are determined by the Deputy in charge of the development of tourism destination.

Article 6 This Ministerial Regulation comes into force on the date of its promulgation. -4- -5- ANNEX REGULATION OF THE MINISTER OF TOURISM OF THE REPUBLIC OF INDONESIA NUMBER 14 OF 2016 ON GUIDELINES FOR SUSTAINABLE TOURISM DESTINATION GUIDELINES FOR SUSTAINABLE TOURISM DESTINATION CHAPTER 1 INTRODUCTION A. Background A tourism development promoted through an approach of economic growth and economic equality to the social welfare and a region-oriented development, focuses on and empowers communities for covering various aspects, such as human resources, marketing, destination, science and technology, cross-sectoral linkages, cooperation among countries, small business empowerment, and responsibilities for the use of natural resources and culture. National culture as one of the tourist attractions, having noble values, must be preserved in order to maintain and improve life quality, strengthen the national identity and pride, strengthen the national unity, and to improve the social welfare as life direction for the nation. Biodiversity and natural resources must be managed and protected in a unified and integrated system of management protection. The management and protection must be based on the principle of prudence and provide benefits for the economic, social, and as well as cultural. National tourism development is reflected in the Law Number 10 of 2009, which states that tourism development is manifested through the implementation of tourism development plans with regards to the diversity, -6- uniqueness and distinctiveness of culture and nature and the human needs for travel. Referring to that understanding, one of the tourism development plans is translated into a policy of sustainable tourism destination to comply with applicable legal requirements and other technical requirements that will enable destination to actualize a more feasible national tourism development, according to the local culture, socially acceptable, prioritize local communities, non-discriminatory, and environmentally friendly. The guidelines for Sustainable Tourism Destination are aligned with the indicators of United Nations World Tourism Organization (UNWTO) and have been officially recognized by the Global Sustainable Tourism Council (GSTC). Therefore, it is expected to be able to serve as a reference in synergizing and strengthening the multicultural tradition and community local wisdom at tourism destination in an integrated and sustainable way. In conjunction with the needs to provide reference and guideline for the Government, Local Government and other stakeholders for the implementation of sustainable tourism destination management, the Minister establishes Guidelines for Sustainable Tourism Destination. B. Objectives The Guidelines for Sustainable Tourism Destination aim to provide a comprehensive reference on the management of tourism destination in a sustainable manner, so it can realize a protection management, utilization and development of the area as a destination for sustainable tourism. C. Scope The scope of sustainable tourism destination guidelines consists of: 1. the management of sustainable tourism destination; 2. the economic benefits to local communities; 3. the cultural preservation for the community and visitors; and 4. the environmental conservation. -7- D. General Terms In these Guidelines: 1. Tour means traveling activities exercised by any person or a group of persons by visiting certain place; for recreation, personal development, or studying the uniqueness of attraction of the tour made within a period of temporary time. 2. Tourist means the person exercising a tour. 3. Tourism means various kinds of tour activities supported by various facilities and services provided by the community, entrepreneurs, Government and Regional Government. 4. Tourism activities means the overall activities related to tourism and it is multidimensional and multidisciplinary, emerging as a manifestation of the need for everyone and the country as well as the interaction between tourists and the local community, fellow travelers, Government, Local Government, and employers. 5. Tourist attraction means anything that has a uniqueness, beauty, and value in the form of natural diversity, cultural and man-made products/results which has been the target (attraction) or destination of tourists visit. 6. Sustainable tourism means tourism activities that take into account the impact of economy, social and environmental for today and the future. It should be able to fulfill the needs of tourists, industry, environment and local community and can be applied into various forms of tourism activities; including mass tourism and other types of tourism activities. 7. Tourism ecosystem means an engineering of tourism phenomenon complexities to produce the linkage, value chain, system interconnection, subsystem, sector, dimension, discipline, integrated components in products and services, tourism sector and tourism system accelerator through the optimization of the roles of bussiness, government, community, academic, and media (BGCAM) in creating a harmonious orchestration and ensuring the high quality of activities, facilities and services as well as creating experiences and beneficial tourism values in order to gain the yield and benefits to the communities and the environment. -8- 8. Area of Tourism Destination hereinafter referred to as a tourism destination means geographic zone existing in one or more administrative regions wherein attractive tourism resources available for tourist, public facilities, accessibility, and interrelated and mutually fit out each other to accomplish the desired tourism resources. 9. Local wisdom means noble values that existed within the life governance of the communities that serves to protect and manage their own natural resources sustainably. 10. Cultural conservation means the cultural heritage which has character in the form of items, structures, sites, districts of cultural conservation on land and/or in the sea which need to preserved due to have main values to a history, science, religion and/or culture through decision-making process. 11. Preservation means a dynamic element, whereas every related part is functioning towards other parts and can also be referred as a holistic inseparable system of protection, development, and the utilization of a tourism destination. 12. Global Sustainable Tourism Council (GSTC) means the international independent body for defining and managing standards of global tourism in order to increase knowledges of sustainable tourisms and practices between public and private stakeholders. -9- CHAPTER II CRITERIA FOR SUSTAINABLE TOURISM DESTINATION The Criteria for sustainable tourism destination are broadly divided into four parts; a. the management of sustainable tourism destination; b. the economic benefits to local communities; c. the cultural preservation for the community and visitors; and d. the environmental conservation. The four parts of criteria in sustainable tourism development are then to be clarified through: a. Criteria; b. Indicators; and c. Supporting evidence. Criteria are measures intended to the base or determination of an assessment for tourism destination on implementing a sustainable tourism. Indicators are explanations that provides clear guidance or information from the criteria for tourism destination that implement a sustainable tourism. Supporting evidence refers to any kind of proof of an event or information regarding the implementation of sustainable tourism principles in a destination. The supporting evidence can be in the form of soft or hard copy. A. MANAGEMENT OF SUSTAINABLE TOURISM DESTINATION Management of effective sustainable tourism destination cover the criteria: 1. Planning; 2. Organizing; 3. Controlling; and 4. Evaluation. Planning criteria covers: 1. Sustainable Destination Strategy; 2. Plan Management; and 3. Sustainable standard. - 10 - Organizing criteria covers: 1. Destination Management Organization; 2. Tourism Seasonality Management; 3. Access for all; 4. Property Acquisition; 5. Safety and Security; 6. Crisis and Emergency Management; 7. Promotion. Controlling criteria covers: 1. Monitoring; 2. Inventory of Tourism assets; and 3. Inventory of Attractions. Evaluation criteria covers: 1. Climate adaptation; 2. Tourists satisfaction. Further details on criteria, indicator and supporting evidence will be explained as follow: 1. Sustainable Destination Strategy Multi-year tourism strategy (short term, mid term and long term) covered the access development to destination, tourism amenity both in and around destination with special consideration towards environmental supports, economic growth, social issues, cultural heritage, safety and security, and esthetic. The preparation of the strategy is conducted with the participation of communities and political commitment from relevant stakeholders. 2. Destination Management Organization The establishment of effective organization and coordination, sufficient with funding and clear task, as well as involving both private and public sectors under the common law. 3. Monitoring Monitoring and evaluation system conducted and reported regularly. This system covering the area of environment, economic, social, cultural, tourism and human rights, also tourism impact mitigation procedures, all in function and funded. - 11 - 4. Tourism Seasonality Management Sources to identify tourism opportunities and strategy for the all year round to balance the economy and local community needs, as well as cultural and environmental. For that, it is mandatory to establish a proper marketing strategy that includes yearly tourist event calendar. 5. Climate Change Adaptation The establishment of better systems, regulations, policy, and programs for climate change adaptation, risk reduction, tourism industry and community awareness. 6. Inventory of Tourism Assets and Attractions Available list of inventory assets and tourism attractions that are regularly updated, including tourist object, natural and cultural site. 7. Planning Regulations Guidelines, regulation, policy related to planning that also covers environmental impact assessment, economy, social, zoning, land use, design, construction and demolition, arranged with local communities in order to protect natural and cultural sources. This guidelines, regulations and policies should be communicated and implemented openly. 8. Access for All Policy to support access to tourism location , natural and cultural sites, available for all includes disabled people or people with special needs, where it is appropriate. Law and regulation enforcement related to property acquisition implemented according to customary law. This law and regulation aligned with public consultation and considering the local community and provide a suitable compensation. 9. Property Acquisitions The existence and enforcement of law and regulation regarding property acquisitions that complies with the communal and adat (indigeneous) law. The law and regulation is established upon the - 12 - public consultation and consideration of the local society's approval on reasonable compensation. 10. Visitor Satisfaction Monitoring and reporting system related to satisfactory available, for instance exit survey or complaint mechanism. The results will be used as an action plan to improve the tourist satisfactory level. 11. Sustainability Standards Tourism standard system that arrange important aspects in sustainable tourism for all parties, for instance, management, hotel, homestay, tour operator. This system is expected to be consistent in applying the sustainable criteria. Related party that able to be recognized to implement these sustainability criteria should be publicly published. 12. Safety and Security System to oversee, prevent, inform, report, and handle issues related to safety and security, included health, fire, food safety, electricity, and public transport. 13. Crisis and Emergency Management Emergency response in place together with action plan developed by various direct stakeholder considering the input from private sector, explaining financial and human resources, and communication procedures during and after the crisis/emergency. 14. Promotion Destination promotion, product, and services conducted accurately, responsive and respecting the local community. - 13 - CRITERIA INDICATORS SUPPORTING EVIDENCES 1. Sustainable Destination Strategy The destination has a. Multi-year 1) Destination mentioned established and is destination in Spatial Land Use implementing a multi- strategy that Planning (RTRW) of year destination includes a focus Province/Regency/City strategy that is on sustainability and Detail Spatial Plan publicly available, is and sustainable endorsed by Local suited to its scale; that tourism and Regulation. considers includes 2) Multi-year destination environmental, environmental, development plan: economic, social, economic, social, a) Regional Tourism cultural, quality, cultural, quality, Master Plan health, and safety, and health, and safety b) Strategic Action and aesthetic issues; and issues. Program Plan, with was developed with sustainable aspects public participation. and destination covered, or 3) Specifically have Sustainable Tourism Master Plan. b. Multi-year Multi-year destination destination plan or development plan: strategy that is up- a) Regional Tourism to-date and Master Plan. publicly available. b) Strategic program and plan, socialized and made available for community to access via online or print media. c. Multi-year Multi-year destination destination plan or development plan: strategy that was a) Regional Tourism developed with Master Plan public b) Strategic program and - 14 - CRITERIA INDICATORS SUPPORTING EVIDENCES participation. plan, was developed with community consultation. d. Political 1) Tourism as a main commitment to sector. implement the 2) Budget allocation multi-year according to agreed destination plan tourism destination and evidence of development plan. implementation. 3) Involving all related stakeholders in the process of planning, managing, monitoring and evaluating the sustainable tourism destination. 2. Destination Management Organization The destination has an a. An organization 1) The size of the forum is effective organization, has responsibility adjusted to the department, group, or for a coordinated destination size and committee responsible approach to the scale and consist of for a coordinated management of The penta helix approach to sustainable elements of sustainable tourism, tourism. stakeholders: with involvement by academician, private the private sector and business, community, public sector. This central and regional group is suited to the government and media. size and scale of the 2) Tourism Stakeholder destination, and has Forum formed and it’s defined a cross cutting sector responsibilities, with Penta Helix format oversight, and according to its implementation destination size and capability for the scale, bonded with legal - 15 - CRITERIA INDICATORS SUPPORTING EVIDENCES management of basis included funding environmental, and workplan economic, social, and mechanism. cultural issues. This group’s activities are appropriately funded. b. The private sector In the organizational and public sector structure of the forum are involved in the there will be Government organization and (central and regional) coordination of representatives and as well tourism. as the representative from the private business. entrepreneurs is in place, both national and local. c. The tourism 1) Coordination forum for organization is cross-cutting suited to the size city/regency and scale of the destination involving destination. provincial government. 2) Coordination forum for inter-provincial destination involving central government. 3) Coordination forum involving private sector, community, and academician set out according to each destination size and scale. d. Individuals within Action plan for the the tourism implementation of organization have sustainable development assigned tourism destination. - 16 - CRITERIA INDICATORS SUPPORTING EVIDENCES responsibilities for sustainable tourism. e. The tourism Legal basis that regulate organization is funding mechanism. appropriately funded. 3. Monitoring The destination has a a. Active monitoring 1) Integrated monitoring system to monitor, and public and evaluation systems publicly report, and reporting of with clear indicator. respond to environmental, 2) Regular monitoring and environmental, economic, social, evaluation. economic, social, cultural, tourism, 3) The result of cultural, tourism, and and human rights monitoring and human rights issues. issues. evaluation can be The monitoring system accessed by the public. is reviewed and evaluated periodically. b. Monitoring system Periodical reporting and is reviewed and monitoring concept evaluated (quarterly/yearly/five periodically. years). c. Tourism impact 1) Mitigation procedures mitigation towards tourism impact procedures funded is in place. and active. 2) Budget allocation is sustainably. 4. Tourism Seasonality Management The destination a. Specific strategy for 1) Event dedicates resources to marketing off- calendar/tourism mitigate seasonal season events and activities are in place variability of tourism attracting year- for all year round. where appropriate, round visitors. 2) The planning process of working to balance the every event/tourism - 17 - CRITERIA INDICATORS SUPPORTING EVIDENCES needs of the local activities are involving economy, community, the related cultures and stakeholders to make environment, to sure that it will balance identify year-round the needs of the local tourism opportunities. economy, community, cultures and environment. 5. Climate Change Adaptation The destination has a a. Current system for Local wisdom related to system to identify risks climate change climate change and risk and opportunities adaptation and were documented properly associated with climate risk assessment. to form a suitable system change. This system in adapting the climate encourages climate change. change adaptation strategies for development, siting, design, and management of facilities. The system contributes to the sustainability and resilience of the destination and to public education on climate for both residents and tourists. b. Laws or policies to 1) The improvement of mitigate climate Community awareness change and towards climate change encourage and risk assessment. technologies to 2) System that assist the mitigate climate community to adapt change. the climate change especially for - 18 - CRITERIA INDICATORS SUPPORTING EVIDENCES development, siting, design and facilities management c. Program to educate 1) The existence of and raise program that aimed to awareness among educate and build the public, tourism awareness of the enterprises, and community. visitors about 2) This program climate change. conducted regularly. 6. Inventory of Tourism Assets and Attractions The destination has an Current inventory and The existence of an up-to-date, publicly classification of updated Inventory available inventory and tourism assets and inventory list and asset assessment of its attractions including classification asset for tourism assets and natural and cultural latest of the tourist attractions, including sites that is publicly attraction, including a natural and cultural available. natural and cultural site. sites. 7. Planning Regulations The destination has a. Planning or zoning 1) The destination has a planning guidelines, guidelines, Regional Tourism regulations and/or regulations and/or Master Plan policies that require policies that (RIPPARDA), Strategic environmental, protect natural and Action Plan and economic, and social cultural resources. Destination impact assessment Development Program. and integrate 2) Law enforcement on sustainable land use, environment, economy design, construction, and social impact and demolition. The regulation. guidelines, regulations and/or policies are designed to protect natural and cultural resources, were - 19 - CRITERIA INDICATORS SUPPORTING EVIDENCES created with local inputs from the public and a thorough review process, are publicly communicated, and are enforced. b. Guidelines, The destination has a regulations, and/or Regional regional policies that regulation or guidance require regarding land use, design, environmental, construction and economic, and demolition issue requiring social impact the assessment on assessment and environmental, economy address and social impact. sustainable land use, design, construction, and demolition. c. Planning The destination has a guidelines, Regional Regulation regulations, and/or regarding land use, design, policies were construction and created with local demolition that inputs from the accommodate the public and a community’s aspiration. thorough review process. d. Planning 1) Socialization of the guidelines, guideline/Regional regulations, and/or Regulation. policies are 2) Law enforcement. publicly communicated and are enforced. - 20 - CRITERIA INDICATORS SUPPORTING EVIDENCES 8. Access for All Where appropriate, a. Policies supporting 1) Regional Tourism sites and facilities, access to tourist Master Plan, Strategic including those of sites and facilities, Plan and Destination natural and cultural including those of Development Program importance, are natural and are put in place to accessible to all, cultural guarantee the access including persons with importance, for for all. disabilities and others individuals with 2) Facilities for people who have specific disabilities and with disability or access requirements. others who have special needs. Where such sites and specific access facilities are not requirements, immediately accessible, where appropriate. access is afforded b. Accessibility through the design and solutions are implementation of designed to take solutions that take into into account the account both the integrity of the site integrity of the site and while making such reasonable reasonable accommodations for accommodation for persons with access people with requirements as can be disabilities. achieved. 9. Property Acquisitions Laws and regulations a. Policy or 1) Guidelines or local regarding property legislation, regulation including acquisitions exist, are including local wisdom and adat enforced, comply with enforcement (indigenous) law that communal and provisions, exists. arrange property indigenous rights (hak acquisition as well as ulayat), ensure public traditional land use. consultation, and do 2) Regular agenda for not authorize monitoring and - 21 - CRITERIA INDICATORS SUPPORTING EVIDENCES resettlement without evaluation. prior informed consent and/or reasonable compensation. b. Policy or legislation The derivation of law with that considers legal framework of indigenous rights Regional/Governor/ (hak ulayat), Municipality Regulation ensures public regarding indigenous rights consultation and (hak ulayat) or adat authorizes (indigenous) land. resettlement only when there is informed consent and/or reasonable compensation. 10. Visitor Satisfaction The destination has a a. Collection and The tourist’s visitor system to monitor and public reporting of statistics and satisfaction publicly report visitor data on visitor data are followed up as the satisfaction, and, if satisfaction. base of policy. necessary, to take action to improve visitor satisfaction. b. System to take Special unit to handle action to improve complaint from tourist. visitor satisfaction based on monitoring information. 11. Sustainability Standards The destination has a a. Industry supported Standard system and system to promote sustainable sustainable tourism sustainability tourism assessment is in place. standards for certification or enterprises consistent. environmental - 22 - CRITERIA INDICATORS SUPPORTING EVIDENCES The destination makes management publicly available a list system. of sustainability certified or verified enterprises. b. Sustainable Destination/tourism tourism businesses is certified by certification or certification body. environmental management system. c. Monitoring of 1) Regional Regulation on tourism business Tourism Enterprise participation in Registration (TDUP). tourism 2) Standard Operational certification or Procedures on waste environmental management. management system. d. Publicly available Data published in various list of sustainably media and websites. certified or verified enterprises. 12. Safety and Security The destination has a a. On-going 1) The availability of system to monitor, compulsory security post and first prevent, publicly inspections of fire, aid kit in main tourism report, and respond to food hygiene, and locations . crime, safety, and electricity safety for 2) Tourism Police. health hazards. tourism properties. 3) Trainings to responds the safety and security issues are conducted regularly involving the group of community that concerns about tourism (Pokdarwis). - 23 - CRITERIA INDICATORS SUPPORTING EVIDENCES 4) The compliance with the regulations of the National Agency of Drug and Food Control (Badan Pengawsan Obat dan Makanan). b. Safety precautions 1) Warning systems and such as first aid signs available. stations at 2) Health insurance for beaches/tourist high risk destination. attraction sites. 3) First aid kit and directions to get to the first aid clinic. c. System to prevent Security posts available in and respond to each strategic location. crime. d. Taxi licensing Regional Regulation from system with clear Transportation Agency to pricing and an regulate the public organized taxi transportation. dispatch system at points of visitor entry. e. Public reporting of Signage regarding Safety safety and security. are located in each strategic location. 13. Crisis and Emergency Management The destination has a a. Publicly available Regional Tourism Master crisis and emergency crisis and Plan (RIPPARDA), Strategic response plan that is emergency Plan and Destination appropriate to the response plan that Development Program has destination. Key considers the crisis and emergency elements are tourism sector. management covering not communicated to only planning, but also residents, visitors, and preparing and executing enterprises. The plan natural cause (earthquake, - 24 - CRITERIA INDICATORS SUPPORTING EVIDENCES establishes procedures tsunami, floods) and and provides resources human cause (riots, and training for staff, terrorism, fire). visitors, and residents, and is updated on a regular basis. b. Financial and 1) Financial resources human capital to allocated. implement the 2) Human resources crisis and mapped. emergency response plan. c. Crisis and Crisis centre and emergency emergency management response plan standards are in place. developed with input from the tourism private sector and includes communication procedures for during and after a crisis or emergency. d. Crisis and Regular simulation on the emergency standard of handling response plan emergency situation. provides resources and training for staff, visitors, and residents. e. Crisis and SOP updated and renewed emergency regularly. response plan is updated on a regular basis. - 25 - CRITERIA INDICATORS SUPPORTING EVIDENCES 14. Promotion Promotion is accurate a. Destination 1) Event calendar/tourist with regard to the promotional activity in place. destination and its messages that 2) Accurate promotion products, services, and represent local strategy that includes sustainability claims. communities and sustainability claims. The promotional visitors 3) Cooperation with messages treat local authentically and Tourism Agency, communities and respectfully; Regional Development tourists authentically including the Agency, and tourism and respectfully. sustainability industry. claims. b. Destination 1) Verification and promotional validation done by local messages that are government. accurate in their 2) Actual tourism description of product. products and 3) Consultation with local services. communities and visitors for feedback on the promotional messages. B. THE OPTIMIZATION OF ECONOMIC BENEFITS FOR LOCAL COMMUNITIES Criteria for optimization of economic benefits for local communities: 1. economic monitoring; 2. local career opportunities 3. public participation 4. local community opinion 5. local access 6. tourism awareness and education 7. preventing exploitation 8. support for community 9. supporting local entrepreneurs and fair trade - 26 - Below are further details about the criteria, indicator and supporting evidence: 1. Economic Monitoring The act of monitoring and data collection on direct or indirect economic contribution from tourism sector to be published every year, among others including visitors’ expenditure, revenue on hotel room, employment and investment. Data is classified based on gender and age profile. 2. Local Career Opportunities The policy and legislation that require companies at tourist destination to provide employment opportunities, training opportunities, work safety and fair remuneration for all (according to Regional Minimum Wage) including women, youth, the disabled, minority groups, etc. 3. Public Participation The establishment of a system and regular meeting to ensure public participation (stakeholder from public and private sectors, local communities, etc.) in planning and decision making on the sustainable development of tourist destination. 4. Local Community Opinion A data collection, monitoring, and reporting system in regards to public aspiration (concerns and satisfaction) on tourist destination management. 5. Local Access A program that ensure local communities could maintain their access to natural, cultural, historical, archaeological, religious and spiritual sites in tourist destination. 6. Tourism Awareness and Education The Sapta Pesona Program applied regularly to local community which will be affected by tourism development to improve understanding on opportunities and challenges, as well as highlighting the importance in maintaining sustainability. - 27 - 7. Preventing Exploitation The practises, programs and legislation published to prevent commercial and sexual exploitation and harassment, or other form of violation to children, teenager, women, and minority groups. 8. Support For Community A system to enhance companies and visitor to contribute to local initiatives, i.e. sustainable practices, biodiversity conservation, infrastructure development, etc. 9. Supporting Local Entrepreneurs and Fair Trade A program and system that support Micro, Small and Medium Enterprises (UMKM) in tourism value chain to promote and develop sustainable local products through fair trade principles. The local products include foods, beverages, handicrafts, performance art and agriculture. SUPPORTING CRITERIA INDICATORS EVIDENCES 1. Economic Monitoring The direct and indirect a. Regular monitoring 1) Maintaining data on economic contribution and reporting of tourist arrival and of tourism to the visitor expenditure direct and indirect destination’s economy is data, revenue per economic monitored and publicly available room, contribution. reported at least employment and 2) Keeping annual annually. To the extent investment data report on tourism feasible, this should data by involving include visitor relevant parties, e.g. expenditure, revenue BPS, Ministry of per available room, Culture and employment and Tourism, Hotel, investment data. Tour Operator, Immigration Offices, etc. - 28 - SUPPORTING CRITERIA INDICATORS EVIDENCES b. Regular monitoring 1) The report is and reporting at available and least annually of distributed regularly direct and indirect at least once a year. contributions of 2) Periodical report tourism. from regional Hotel and Restaurant Association (PHRI) and other Tourism Association. c. Collection and The availability of the public reporting at annual report prepared least annually of by Statistics Indonesia tourism-related (Badan Pusat Statistik - employment data, BPS), Manpower Office disaggregated by (Dinas Ketenagakerjaan gender and age - Disnaker), and/or group. Tourism Office (Dinas Pariwisata) including employment data on gender and age group. 2. Local Career Opportunities The destination’s a. Legislation or The availability of enterprises provide policies supporting regional regulation equal employment, equal opportunities which ensures work training opportunities, and fair wages in opportunity and wages occupational safety, and employment for all, system that comply fair wages for all. including women, with the regulation and youth, disabled equal opportunity for people, minorities, local/adat (indigenious) and other community in managing vulnerable business or managing populations. tourist destination. - 29 - SUPPORTING CRITERIA INDICATORS EVIDENCES b. Training programs 1) Percentage of female that provide equal General Manager in access to all, related tourist including women, destination is above youth, disabled 30%. people, minorities, 2) Having regularly and other scheduled program. vulnerable 3) The related district populations. or provincial office and other relevant parties are involved in conducting work training program. c. Legislation or Having district policies supporting regulation on work occupational safety safety. for all. d. Legislation or Provincial/district policies supporting government need to fair wages for all, stipulate Minimum including women, Regional Wage and youth, disabled make sure the people, minorities, companies comply to and other the regulation vulnerable populations. 3. Public Participation The destination has a a. System for involving 1) The establishment system that encourages public, private, and of Destination public participation in community Management Forum destination planning stakeholders in (FTKP), Destination and decision making on destination Management or an ongoing basis. management Discussion Forum planning and which consist of decision making. - 30 - SUPPORTING CRITERIA INDICATORS EVIDENCES government representative, private sector and community. 2) A clear structure of organization. b. Public meeting(s) to 1) The implementation discuss destination of annual management issues convention of each year. Destination Management Forum, Destination Management of Discussion Forum on management of tourist destination. 2) A clear agenda/meeting schedule and work program. 4. Local Community Opinion Local communities’ a. Regular collection, 1) The representatives aspirations, concerns, monitoring, of relevant and satisfaction with recording, and stakeholders are destination public reporting of included in the management are data on resident structure of regularly monitored, aspirations, organization of the recorded and publicly concerns, and Destination reported in a timely satisfaction with Management Forum manner. destination (FTKP), Destination management. Management or Discussion Forum 2) The members of Destination - 31 - SUPPORTING CRITERIA INDICATORS EVIDENCES Management Forum (FTKP), Destination Management or Discussion Forum, and local community include the community leader and also religious leader. Each feedback from the members will be followed up. 3) The existence of a community group that concerns about tourism to convey aspirations from local community. b. Collection, Reporting on aspiration monitoring, data according to the recording, and agreed timeline. public recording of data occur in a timely manner. 5. Local Access The destination a. Programs to Regional Tourism Master monitors, protects, and monitor, protect, Plan, Strategic Planning when necessary and rehabilitate or or Destination rehabilitates or restores restore public Development Program local community access access by locals and need to ensure that local to natural and cultural domestic visitors to community could still sites. natural and cultural access natural and sites. cultural sites as part of their daily life and work. - 32 - SUPPORTING CRITERIA INDICATORS EVIDENCES b. Monitoring of Conduct a survey on behavior and visitor satisfaction/ characteristics of preferences. local, domestic and foreign visitors to tourist sites and attractions. 6. Tourism Awareness and Education The destination provides a. Program to raise 1) The formation of regular programs to awareness of Pokdarwis at tourist affected communities to tourism’s role, destination. enhance their potential 2) The composition of understanding of the contribution and the regular activity opportunities and importance of agenda for tourism challenges of tourism, sustainability held education and and the importance of in communities, awareness of the sustainability. schools, and higher importance of education sustainability in institutions. tourism to local community. 3) Provincial/district Disbudpar (Tourism office) conduct regular Tourism- oriented programs. 7. Preventing Exploitation The destination has a. Laws and a program 1) Regional Tourism laws and established to prevent Master Plan, practices to prevent commercial, sexual, Strategic Planning commercial, sexual, or or any other form of and Destination any other form of exploitation, Development exploitation and discrimination or Program should harassment of anyone, harassment of include an action particularly of children, residents or visitors. plan to prevent - 33 - SUPPORTING CRITERIA INDICATORS EVIDENCES adolescents, women, commercial, sexual and minorities. The laws or other form of and established exploitation and practices are publicly harassment to the communicated. community and visitor alike. 2) The compliance of law related to prevention of exploitation, discrimination, or harashment. 3) Comply with law and regulation related with labour. 4) Have a protection system that prevent the exploitation and harashment practice toward anyone, especially children, teenager, women, and minority. b. Laws and program 1) Number of case are publicly being reported on communicated. the current year. 2) Execution/case handling on reports of commercial & sexual exploitation and harassment from anyone. 3) Regular socialization. - 34 - SUPPORTING CRITERIA INDICATORS EVIDENCES 4) Online/print media publication on the Regulation. 8. Support for Community The destination has a a. Programs for 1) Having a program to system to enable and enterprises, visitors, promote Public- encourage enterprises, and the public to Private Partnership visitors, and the public contribute that contributes and to contribute to donations to sustains people’s community and community and initiatives. sustainability initiatives. biodiversity 2) Having a Corporate initiatives. conservation Social Responsibility initiatives and/or Programs to infrastructure implement development. company's’ social activities to their surroundings. 9. Supporting Local Entrepreneurs and Fair Trade The destination has a a. Program to support 1) Having a system that supports and build capacity local/traditional local and small-and of local and small- regulation, like medium-sized and medium-sized awig-awig, to enterprises, and enterprises. manage the promotes and develops functioning of indigenous land. local sustainable 2) Related offices products and fair trade conducts promotion principles that are and local products based on the area’s development nature and culture. program, for These may include food instance providing and beverages, crafts, training for performance arts, entrepreneurship agricultural products, and financial and etc. market access. - 35 - SUPPORTING CRITERIA INDICATORS EVIDENCES 3) Banking sector provide Small Business Credits (KUR). 4) Having green finance program to enable businesses conducting green practices. b. Program encourages 1) Having a program to enterprises to promote absorption purchase goods and of local products, services locally. including agriculture produces, handicrafts, etc. through tourism sector. 2) Having a special program from related offices, like Business Matchmaking. 3) The Center for Integrated Services (Pusat Layanan Usaha Terpadu - PLUT). c. Program to promote Cooperation with and develop local stakeholders in forming sustainable working groups. The products based on Cooperation can be in local nature and the form of the provision culture. of grant, Corporate Social Responsibility - 36 - SUPPORTING CRITERIA INDICATORS EVIDENCES (CSR) or other funding sources. d. Program to include 1) The use of local local artisans, products as main farmers, and commodity. suppliers in the 2) Micro, Small and tourism value chain. Medium enterprises become business partners in tourism sector. C. THE OPTIMIZATION OF CULTURAL PRESERVATION FOR THE COMMUNITIES AND VISITORS. Criteria for cultural preservation for the communities and visitors: 1. Attraction protection; 2. Visitor management; 3. Visitor behavior; 4. Cultural heritage protection; 5. Site interpretation; and 6. Intellectual property protection. Below, are further details about the criteria, indicator and supporting evidence: 1. Attraction Protection Policy and system to evaluate rehabilitate and preserve natural and cultural sites, including cultural heritage in form of building (historical and archeological), as well as beautiful scenery of rural or urban area. 2. Visitor Management A system to manage visiting line in a tourism location . The system should include preservation, protection and improvement steps to the natural and cultural assets. - 37 - 3. Visitor Behavior A clear guideline to tourists on proper behavior according to sensitive norms at a given tourism locations . This guideline is designed to minimize negative impact from visitors on a sensitive tourism location and enhance positive attitude from tourists when they’re visiting a tourism location. 4. Cultural Heritage Protection A regulation to manage sales, trade, exhibition or grant of historical and/or archeological artefacts to other party. 5. Site Interpretation The availability of accurate interpretative information on a certain natural and cultural tour destination. The information should be adjusted with local custom and developed through collaboration with the community; and communicated in a common language understandable by visitors. 6. Intellectual Property Protection A regulation and clear system to contribute to the protection and preservation of intellectual property rights for individuals and community alike. SUPPORTING CRITERIA INDICATORS EVIDENCES 1. Attraction Protection The destination has a a. Management system 1) A Management policy and system to to protect natural system to protect evaluate, rehabilitate, and cultural sites, natural and cultural and conserve natural including build sites, including and cultural sites, heritage and rural historical buildings including built heritage and urban scenic and rural and urban (historic and views. scenery. archaeological) and 2) TRI HITA KARANA, rural and urban scenic Subak System, etc.The philosophy views. holds a concept that - 38 - SUPPORTING CRITERIA INDICATORS EVIDENCES can sustain environment and cultural diversity. 3) The system should be able to identify environmental risks, which need continuous anticipation and solution. 4) The formation of an Organization, could be the Destination Management Forum (FTKP), government institution or local organization. 5) A Sustainable management system that has an organization or parties responsible for it. 6) A Local regulations, which act as the basis of implementation, such as: regional regulation, etc. 7) An iIdentified system, which is implemented consistently. 8) Regional Tourism Master Plan (RIPPARDA) and - 39 - SUPPORTING CRITERIA INDICATORS EVIDENCES Action Plan should include activities regarding adaptation and mitigation of environmental risks. 9) Destination has zonation plan and areas that organize destination zonation, including areas that assign to the themes, such natural, cultural, urban, agro, and so on. b. Management system 1) A system and to monitor, guideline to do measure, and monitoring. mitigate tourism 2) Monitoring should impacts on sites and be done attractions. continuously. 3) A system/tool to measure and mitigate tourism effects towards tourist attraction and sites. 4) An evaluation and follow up mechanism upon the result of monitoring activities. - 40 - SUPPORTING CRITERIA INDICATORS EVIDENCES 2. Visitor Management The destination has a a. Administrative 1) Tourist destination visitor management mechanism has administrative system for attraction responsible for system of tourist sites that includes implementing visitor management which measures to preserve, management plans include the action protect, and enhance and operations. to: natural and cultural a) Preserve assets. b) Protect c) Improve natural and cultural assets of the tourist attraction site. 2) Destination has local philosophy uphold by the local community such as TRI HITA KARANA, AWIG-AWIG etc. Those philosophies possess the concept of strengthening the act of preserving and protecting the nature and local culture. 3) Having a planned administrative mechanism to handle operational responsibility in the tourist management. - 41 - SUPPORTING CRITERIA INDICATORS EVIDENCES 4) Tourist Destination has a well- documented administrative mechanism. 3. Visitor Behavior The destination has a. Cultural and 1) Destination should published and provided environmental publish and provide guidelines for proper guidelines for visitor written guidelines visitor behavior at behavior in sensitive for tourism sensitive sites. Such sites. management guidelines are designed partners and to minimize adverse visitors behavior in impacts on sensitive sensitive sites, sites and strengthen designed to positive visitor minimize negative behaviors. impacts and improve positive tourist behaviour. 2) Destination should install signage and code of behaviour on strategic locations to remind visitors or the proper attitude in the site. b. Code of practice for Tourist destination has tour guides and tour code of practice for tour operators. guides and operators which is designed to minimize negative impact and improve positive attitude from the tourists at a given tourist site. - 42 - SUPPORTING CRITERIA INDICATORS EVIDENCES 4. Cultural Heritage Protection The destination has a. Laws or regulations 1) Destination laws governing the to protect historical implement the proper sale, trade, and archaeological existing law and display, or gifting of artefacts including regulation to protect historical and those located under historical and archaeological artefacts. water, and evidence archeological of their artefacts. enforcement. The existence of regional regulation that manage the preservation of cultural and heritage attraction. (cultural conservation) b. Program to protect 1) Destination has and celebrate program to protect intangible cultural cultural heritage heritage (e.g., according to the law includes song, and regulation. music, drama, skills 2) Destination has and crafts). social system to protect cultural and art heritage. 3) Destination has evidence of the program implemented continuously and consistently. 4) The program should be regularly evaluated for - 43 - SUPPORTING CRITERIA INDICATORS EVIDENCES improvement and development. 5. Site Interpretation Accurate interpretive a. Interpretive 1) The availability of information is provided information interpretative at natural and cultural available to visitors information for sites. The information is in tourist offices and tourist in the tourist culturally appropriate, at natural and information center developed with cultural sites. at natural and community cultural sites. The collaboration, and information should communicated in be presented in an languages pertinent to interesting physical visitors. form, i.e. printed material such as poster, guide book, brochure, and other functional forms to visitors. 2) Regional Tourism Master Plan and Action Plan should include activities in providing the interpretative information. b. Interpretive Interpretative information is information given is in culturally accordance to local appropriate. culture c. Interpretive Interpretative information is information developed developed with involving all the community stakeholders and local collaboration. community. - 44 - SUPPORTING CRITERIA INDICATORS EVIDENCES d. Interpretive The interpretative information is information is available available in and provided in several languages pertinent relevant languages. to visitors. e. Tour guide training Destination has in the use of facilitated trainings and interpretive has tour guides information. proficient in delivering the interpretative information. 6. Intellectual Property Protection The destination has a a. Laws, regulations or 1) Destination has a system to contribute to programs to protect programmed system the protection and intellectual property according to law and preservation of rights of local regulation to intellectual property individuals and contribute in the rights of communities communities. protection and and individuals. preservation of intellectual propertyrights for individual and community. 2) Destination obey the law and regulation regarding intellectual property. - 45 - D. ENVIRONMENTAL CONSERVATION Criteria for environmental conservation cover: 1. environmental risks; 2. protection for sensitive environment; 3. wildlife preservation; 4. greenhouse gas emissions; 5. energy conservation; 6. water management; 7. water security; 8. water quality; 9. wastewater; 10. solid waste reduction; 11. light and noise pollution; and 12. low-impact transportation. Further details about the criteria, indicator and supporting evidences are: 1. Environmental Risks The established system, be it policy or local wisdom, in form of official or unofficial institution to reduce the negative potential disruption to the environment as impact of tourism development. Aside from that, the system also include prevention and solution to environmental damage. 2. Protection for Sensitive Environment A system to monitor impact of tourism to the environment; ecosystem, species and habitat conservation; and prevention to invasive species. 3. Wildlife Protection A system to ensure compliance of destination to the local, national and international law and standard in harvesting or capture of, exhibition and sales of wild flora and fauna. 4. Greenhouse Gas Emissions A system to enhance companies in measuring, monitoring, minimizing, reporting to public and reducing their activity which increase gas waste to the atmosphere (glass house gas emission). - 46 - 5. Energy Conservation System that enhance companies to measure, monitor, reduce and announce energy consumption, as well as reduce their dependency to fossil fuel. 6. Water Management System to enhance companies to measure, monitor, reduce and report public their use of water. 7. Water Security System to monitor water resources at tourist destination to ensure the balanced usage by companies in accordance to local communities’ water need; or to ensure that water resources are always available for local community and other uses. 8. Water Quality System to monitor water quality for drinking water and recreational activities according to proper quality standards. Monitoring result should be available for public preview with a system at the destination for an ontime respond to varying problems regarding water quality. 9. Waste Water A clear system which is consistently implemented regarding location selection, reservation and testing of septic tank water debit; liquid waste treatment to ensure waste is properly treated and reused or safely discarded with minimum side effect to environment and community. 10. Solid Waste Reduction A system to support company in reducing, reusing and recycling waste. Waste that cannot be reused may be safely managed to ensure environment sustainability. 11. Light and Noise Pollution Guideline that support companies to minimize their operational which produce light and sound disruption to the environment. - 47 - 12. Low-impact Transportation A system that support the use of fuel efficient transportation with low impact to environment, be it public or individual active transportation (walking and cycling). SUPPORTING CRITERIA INDICATORS EVIDENCES 1. Environmental Risks The destination has a. Sustainability Activities/program to identified assessment of the assess sustainability of a environmental risks destination within the destination for the past 5 and has a system in last five years, years by involving all place to address identifying stakeholders. them. environmental risks. b. System in place to 1) There are address identified identifications risks. towards environmental risks within the activities. 2) There is an organization responsible towards the implementation of assessment towards the program on a regular basis. 3) The form of the organization can be Destination Management Forum government institution or local non-governmental organization. - 48 - SUPPORTING CRITERIA INDICATORS EVIDENCES 4) A consistently implemented system to handle identified risks. 5) Having a set of local regulations as the basis of implementation, such as: Regional Regulation (Perda), etc. 6) Regional Tourism Master Plan and Action Plan include activities related to the adaptation and mitigation of environmental risks. 2. Protection for Sensitive Environment The destination has a a. Maintain and update Destination has updated system to monitor the inventory of sensitive inventorization of environmental impact and threatened sensitive and endangered of tourism, conserve wildlife and habitats. habitat and fauna. The habitats, species, and data are maintained and ecosystems, and updated as well as prevent the disseminated to all introduction of stakeholders. invasive species. Inventorization are well documented. b. Management system Destination has a to monitor impacts management system to and to protect monitor the impact and ecosystems, sensitive protect the sensitive environments, and ecosystem, environment species. - 49 - SUPPORTING CRITERIA INDICATORS EVIDENCES and species. The system must be effective and consistent and acknowledged by all concerned parties. Evidences are in form of documentation of management and monitoring activities to sensitive environment and species. c. System prevents the 1) Destination has a introduction of system to prevent invasive species. invasive species. The system must be effective and consistently implemented. 2) A clear regulation regarding the impact of tourism to surrounding environment, conservation of habitat, species and existing ecosystem, and also preventing the entrance of invasive species. 3) Variety Availability of local regulations as basis for implementation, such as: Regional Regulation, etc. - 50 - SUPPORTING CRITERIA INDICATORS EVIDENCES 4) There is responsible organization to the impact of tourism towards environment, the preservation of habitat, species and ecosystem, as well as prevention effort to the entrance of invasive species. 5) The organization may be in form of Regional Tourism Master Plan, government institution or local organization. 3. Wildlife Protection The destination has a a. Convention on There is a system to system to ensure International Trade in ensure compliance with compliance with local, Endangered Species local, national and national, and of Wild Fauna and international laws and international laws Flora (CITES). standards for harvest or and standards for the capture, display and sale harvest or capture, of wildlife (including display, and sale of plants and animals). wildlife (including flora and fauna). b. Regulations and 1) The implemented standards for international law is controlling harvesting CITES (Convention or capture, display, on International sale, of flora and Trade in Endangered fauna. Species of Wild Fauna and Flora) - 51 - SUPPORTING CRITERIA INDICATORS EVIDENCES 2) Regulation and standards published by KLHK (Ministry of Environment and Forestry) 3) The implementation of regulation and standard to control the harvesting or capture, exhibition and sales of flora and fauna. 4) Destination has a community system of adat (indigenous) law (such as awig-awig). 4. Greenhouse Gas Emissions The destination has a a. Program to assist 1) Destination has system to encourage enterprises to program to help enterprises to measure, monitor, companies measure, measure, monitor, minimize, and monitor, minimize minimize, publicly publicly report and report to public report, and mitigate greenhouse gas on their greenhouse their greenhouse gas emissions. gas emission. emissions from all 2) program as an aspects of their initiative from related operation (including public and private emissions from sector to measure, service providers). monitor, minimize and report to public on their greenhouse gas emissions, i.e. PROPER (Assessment Program on - 52 - SUPPORTING CRITERIA INDICATORS EVIDENCES Companies Performance Rating), Regional Action Plan on Greenhouse Gas, Ecolabel Certification Program, etc. b. System to assist 1) Having a system to enterprises to help companies mitigate greenhouse mitigate greenhouse gas emissions. gas emission. 2) A clear set of regulation regarding the controlling of greenhouse gas emission at the tourist destination. 3) A set of regional regulation, i.e. Regional Tourism Master Plan, Regional Regulation, etc. 4) Involvement from community and local government in monitoring companies in their effort to control greenhouse gas emissions. 5) Community may form organization such as Destination Management Forum or local traditional organization. - 53 - SUPPORTING CRITERIA INDICATORS EVIDENCES 5. Energy Conservation The destination has a a. Program to promote 1) Destination has a system to encourage energy conservation program to promote enterprises to and measure, energy conservation measure, monitor, monitor, reduce, and and also measure, reduce, and publicly publicly report energy monitor, reduce and report energy consumption. report energy consumption, and consumption. reduce reliance on 2) A resource and fossil fuels. renewable energy efficiency program, whether from public or private sector. b. Policies and 1) A system to help incentives to reduce companies in doing reliance on fossil energy conservation fuels, improve energy and reducing their efficiency, and dependency to fossil encourage the fuel, as well as adoption and use of enhancing adoption renewable energy and usage of technologies. renewable energy technology. 2) Policy and incentive program regarding green finance, i.e. from bank. 3) Clear regulation to control energy consumption at tourist destination. 4) There are regulations such as Regional Tourism Master Plan, Regional Regulation, etc. - 54 - SUPPORTING CRITERIA INDICATORS EVIDENCES 5) Involvement from community and district government in monitoring companies’ energy consumption from fossil fuel. 6) Community may form organization such asDestination Management Forum or other local traditional institution. 6. Water Management The destination has a a. Program to assist 1) Destination has a system to encourage enterprises to program to measure, enterprises to measure, monitor, monitor, reduce and measure, monitor, reduce, and publicly report water usage to reduce, and publicly report water usage. public. report water usage. 2) There is a system to help companies measure, monitor, reduce and report their water usage to public. 3) There is a clear regulation regarding water consumption control at tourist destination. 4) Regional Tourism Master Plan, Regional Regulation, etc. - 55 - SUPPORTING CRITERIA INDICATORS EVIDENCES 5) Involvement from community and local government in monitoring water usage by companies. 6) Community may form organization such as Destination Management Forum or other local traditional organization. 7. Water Security The destination has a a. Management system 1) A system to monitor system to monitor its to ensure that water the achievement of water resources to use by enterprises balanced water usage ensure that the water and water between companies used by enterprises is requirements of the and community need compatible with the destination at the destination. water requirements of community are 2) There is a clear the destination balanced and regulation regarding community. compatible. proper sharing of water usage between companies and community at the destination. 3) Regional Tourism Master Plan, Regional Regulation, etc. 4) Involvement from community and dictrict government in water usage at the destination. - 56 - SUPPORTING CRITERIA INDICATORS EVIDENCES 5) Community may form organization such as Destination Management Forum or local traditional organization. 6) There are efforts to reduce dependency upon one water resource. 8. Water Quality The destination has a a. Management system There is a management system to monitor to monitor and system to monitor and drinking and publicly report on report quality of drinking recreational water drinking and water and water in quality using quality recreational water general at recreation area standards. The quality. to public. monitoring results are publicly available, and the destination has a system to respond in a timely manner to water quality issues. b. Monitoring results There is a clear are publicly available. mechanism to report quality of drinking water and water in general at recreation area to public. c. System to respond in 1) There is a system to a timely manner to respond to water water quality issues. quality issue on time. 2) There is a responsible organization to monitor water quality at the destination. - 57 - SUPPORTING CRITERIA INDICATORS EVIDENCES 3) The organization may be in form of Destination Management Forum, government institution or local traditional organization. 4) There is a clear regulation regarding monitoring activities on water quality at the destination. 5) There is a set of regulations to become the basis of implementation, such as: Regional Regulation, etc. 9. Waste Water The destination has a. Regulations for the 1) There is a regulation clear and enforced siting, maintenance, in placing, guidelines in place for and testing of maintaining and the siting, discharge from septic testing water debit maintenance and tanks and wastewater from septic tank and testing of discharge treatment systems, water treatment from septic tanks and and evidence of their system, as well as its wastewater treatment enforcement. reinforcement. systems, and ensures 2) There are national wastes are properly and regional treated and reused or regulation. released safely with minimal adverse effects to the local population and the environment. - 58 - SUPPORTING CRITERIA INDICATORS EVIDENCES b. Regulations to ensure 1) There are regulations the size and type of to ensure proper wastewater treatment scale and type of are adequate for the liquid waste location, and treatment to the evidence of their location and its enforcement. reinforcement evidence. 2) There are national and regional regulations. c. Program to assist There is a program to enterprises to help companies in effectively treat and treating and reusing reuse wastewater. liquid waste effectively. d. Program to ensure 1) There is a program to proper treatment of ensure proper liquid wastes and safe reuse waste treatment, safe or release with for reuse or disposal minimal adverse with minimum effects to local damage to local population and community and environment. environment. 2) There is a responsible organization in monitoring liquid waste treatment at the destination. 3) Organization may be in the form of an Destination Management Forum, government institution or local - 59 - SUPPORTING CRITERIA INDICATORS EVIDENCES community organization. 10. Solid Waste Reduction The destination has a a. Waste collection 1) There is the initiative system to encourage system that to create waste enterprises to reduce, maintains public collection system by reuse, and recycle records on the documenting the solid waste. Any amount of waste amount of waste. residual solid waste generated. 2) Waste Bank Program. that is not reused or recycled is disposed of safely and sustainably. b. Solid waste An applied waste management plan treatment planning, with that is implemented, quantitative objective to and has quantitative minimize and ensure safe goals to minimize, and sustainable disposal and ensure safe for waste which cannot sustainable disposal be reused or recycled. of waste that is not reused or recycled. c. Program to assist There is a program to enterprises to reduce, help companies reduce, reuse, and recycle reuse and recycle waste. waste. d. Program to reduce 1) Having a program to the use of bottled reduce the usage of water by enterprises plastic water bottle and visitors. by companies and visitors. 2) A responsible organization in monitoring waste - 60 - SUPPORTING CRITERIA INDICATORS EVIDENCES treatment at the destination. 3) Having an organization responsible to monitor waste management at the destination. 4) The form of organization can be Destination Management Forum, government institution and local non-governmental organization (NGO) 11. Light and Noise Pollution The destination has a. Guidelines and 1) A consistently guidelines and regulations to implemented regulations to minimize noise and guideline and minimize light and light pollution. regulation to noise pollution. The minimize light and destination sound pollution. encourages 2) Regional Tourism enterprises to follow Master Plan, Regional these guidelines and Regulation, etc. regulations. b. Program to encourage 1) A program to support enterprises to follow companies in guidelines and complying to regulations to guideline and minimize noise and regulation to light pollution. minimize light and sound pollution. - 61 - SUPPORTING CRITERIA INDICATORS EVIDENCES 2) A responsible organization to monitor the implementation of the guideline and regulation regarding light and sound pollution. 3) The organization could be in form of Destination Management Forum , government institution or local community organization. 12. Low-Impact Transportation The destination has a a. Program to increase Having a program to system to increase the use of low-impact improve the use of the use of low-impact transportation. environmental friendly transportation, transportation which including public needs consistent transportation and implementation. active transportation (i.e. walking and cycling). b. Program to make 1) Program to attract sites of visitor visitor to use active interest more transportation (such accessible to active as walking and transportation (i.e. cycling) which need walking and cycling). consistent implementation. 2) Active participation from the community, companies and - 62 - SUPPORTING CRITERIA INDICATORS EVIDENCES government in the program. 3) The availability of environmental friendly transportation facility which support its program. - 63 - CHAPTER III CLOSURECLOSING PROVISION This sustainable tourism destination guideline is expected to serve as a reference for the Government, Local Government, and other stakeholders in the sustainable tourism development in order to achieve the protection management, utilization and area development as a sustainable tourism destination. THE MINISTER OF TOURISM OF THE REPUBLIC OF INDONESIA, Signed. ARIEF YAHYA