Products & Services — Professional Services
Hands-on support for institutional compliance
Software produces the records; people pass the audits. Our services team works alongside compliance officers, producer schemes, and integration engineers to get chains audit-ready and systems connected.
Compliance Onboarding & Training Workshops
Practical, role-specific training on what the frameworks actually require day to day — OECD five-step due diligence for buying desks, CRAFT reporting for producer groups and their schemes, and record-keeping discipline for field operations. Delivered remotely or on site, in the language your teams work in.
Deliverables
- — Role-mapped curriculum per persona in your chain
- — CRAFT Report preparation support for producers
- — Institutional due diligence policy templates
Mock Audits & Risk Assessment Preparation
The chain has four formal audit checkpoints — mine conformance, traceability verification, third-party refinery, and chain-of-custody certification. We run dress rehearsals against the one you face next: document review, gap analysis, and a prioritised remediation plan before the real auditor arrives.
Deliverables
- — Checkpoint-specific document and process review
- — Gap analysis mapped to OECD, CRAFT, KPCS, and RJC requirements
- — Remediation roadmap with owner and evidence per finding
Custom API Integration Consultations
Institutions rarely start from zero — refiners run ERP systems, couriers run tracking platforms, compliance teams run case tools. We scope and build the integration layer between your systems and the platform's registry, order book, and chain-of-custody records.
Deliverables
- — Integration architecture review and specification
- — Sandbox access and implementation support
- — Production rollout with monitoring and SLAs
Facing an audit or an integration?
Tell us which checkpoint or system you're working toward and we'll scope the engagement.